Inspiring

P: 21.1.3 - Hue Saturation dialog not responsive

Forum|Forum|5 years ago
May 20, 2020
113 replies
2753 views

Huge reproducible bug with Hue/Saturation Dialog Box.
Open a document, file, photo, then open try to manipulate Hue/Saturation, the slider moves a little bit then freeze. The problem is that it freezes the whole app. The only solution I found - one time again - is to kill the app and reboot.
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I'm sooooooooooo fed up with all these bugs on such simple manipulations.

https://youtu.be/nRZ3YdX_3xk

This topic has been closed for replies.

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dgrainger

Participating Frequently

Current version of Photoshop is 22.1.1

Are you up to date?

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FeedbackCommunityMemberAuthor

Inspiring

I know! I am so furious. Currently working on a huge pitch, deadline approaching and all of a sudden - 30 minutes of work go to trash just because I needed to desaturate a bit.

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J453

Legend

@3873132 Hue/Sat sliders not responsive? Or are you seeing some other behavior? Are you on macOS or Windows? If you're seeing something different, you should create a new thread for 22.1. This thread is quite old and was solved.

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FeedbackCommunityMemberAuthor

Inspiring

I'm still having this exact issue in 22.1. It is persistent across the last 3 versions or so. Ridiculous how unstable PS has been lately.

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J453

Legend

Do you still have issue with 21.2.4?

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FeedbackCommunityMemberAuthor

Inspiring

Unfortunately not. Just fired up Photoshop and have had to force quit twice now on a basic document because of freezes when using hue / saturation.

Was on 21.2.3

Installing the latest update now

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jasander77

Known Participant

I have never experienced this prior to a few days ago. Photoshop crashed (which it never does ... seriously). Shortly after this occurred using Selective Color and Color Balance almost always causes severe lag and will ultimately freeze in about half the cases. I uninstalled PS and removed preferences. Reinstalled ... seemed to have cured the issue for first half of day before occurring again. The only way to temporarily make it stop is to close PS and reboot. I'm using version 21.2.1 and Catalina 10.15.5 on a 27" iMac 5K with:

4.2 GHz Quad-Core Intel Core i7
64GB of RAM
1TB SSD

Surprisingly, have always experienced brush lag as well.

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LOLiDE

Participant

Good to know, thanks!

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FeedbackCommunityMemberAuthor

Inspiring

It's fixed in version 21.3, thank goodness. Upgrade!

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FeedbackCommunityMemberAuthor

Inspiring

Hi Lori. It's fixed finally with 21.3 so definitely upgrade and this serious problem will be over! Cheers, Katie