P: AMD Display Driver crashing when using the Select & Mask tool

[Peter_McC]

Just updated to the latest 2015.5 version and find that after a few minutes with the new Select and Mask tool photoshop crashes my AMD Display Driver. Need then to end photoshop. Using Win 10 fully updated and the latest AMD Driver. The crash happens consistently. I haven't had time yet to discover if other features crash the driver.

[Adam Jerugim]

Peter, what specific AMD video card do you have?  Can you also share what the crash report looks like from windows? (I'm specifically curious about the "faulting module") Thanks!

[Peter_McC]

It's an AMD Radeon 7800 Series processor. The software is 16.6.1. Not sure what you mean about a crash report. The driver crashes and recovers repeatedly until I kill Photoshop with the Task Manager. Let me know if you want me to test out any scenarios.

[J453]

Looks like there is a newer driver (16.15.2211): http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 have you tried updating the driver?

[Peter_McC]

I think we are looking at different version terminology. When I look at the software version it says 16.20.1025 I think the other version related to the Radion Software. Sorry about that. It is definitely the latest version available released on 02 Jun 2016.

[peterp2690]

I am having the same issue.   I have an AMD Radeon R9 270.  I updated the driver after the first crash on 6/21

[peterp2690]

I went to AMD and updated the software for my Driver on 6/23.  I was able to use the select and mask feature, but when I tried to add an iris blur the driver crashed again.  Here is my system info from the video card software: 

Radeon Software Version - 16.6.1
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon (TM) R9 200 Series
Memory Size - 2048 MB
Memory Type - GDDR5
Core Clock - 925 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 24 GB
CPU Type - Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz

[peterp2690]

Display driver amdkmdap stopped responding and has successfully recovered.

[Luciano de Castro]

Have the same problem here. AMD Radeon (TM) R9 200 Series with latest driver and Select and Mask crashes after trying initial actions. The driver crashes and recovers repeatedly until I kill Photoshop with the Task Manager

[Luciano de Castro]

Made the test with only Ps running and it worked perfectly. I am to test with Lr and Ps running at the same time and see if it crashes like it was doing.

[Luciano de Castro]

If I run Ps alone the new Select and Mask works perfectly. If I run through and with Lr it crashes. My setup is Win10, AMD Radeon (TM) R9 200 Series with latest drive installed.

[Peter_McC]

I've tested this again on my system and it makes no difference if Lightroom is running or not. After about 5 minutes painting with the refine edge brush in select and mask, Ps crashes the video driver every time. In my case Lr is irrelevant. 

[cyberwasp]

Peter, I have the same issue. a temporary fix is to disable the gpu.

[Peter_McC]

Yep, Thanks John. That is what I do, but there are a number of functions that do not work without the GPU. For example the new Liquify Face. I think there are restrictions on the use of artboards too. Let's hope there is an update soon.

[cyberwasp]

I found out that Normal mode works for a lot of the other setting. However select and mask still sucks but doesn't crash. Liquify will work in normal.

[davescm]

Peter,
I have just seen this after raising the issue separately myself. I get exactly the same symptoms as you. The refine edge brush crashes the driver. Crashes are reduced , but not eliminated, with GPU is basic mode.  I have AMD HD7900 with software revision 16.7.2 (that came out a few days ago - but has not resolved the problem)

I have raised the issue here , and as a problem report to AMD.

Dave

[Peter_McC]

Hi David,
Thanks for this. I also updated the driver to the latest from a couple of days ago. I'm getting a bit longer on select and mask but it still crashes. 

It's a real problem as selecting is a fundamental activity for Photoshop!

Peter

[davescm]

Agree this activity is central to using Photoshop. I am disappointed that we have not seen an acknowledgement of the issue from Adobe. I would be happy to be involved in any testing as the problem is repeatable.
Dave

[davescm]

Since updating Photoshop to CC2015.5 the select and mask tools are causing the video driver to crash. I get an AMD message stating that the video driver stopped and restarted - following which Photoshop freezes and can only be shut down via task manager.
My PC is running Windows 10 64 bit (build 10586.420) . It has an i7-3970k processor and 64GB RAM.
The video card is an AMD HD7900Top which is an approved card running at 1GHz with 3GB video RAM running 3 monitors (the card has 6 ports). The video driver software version is AMD Radeon 16.7.2 which was updated today (the previous version 16.6.2 also crashed with this same tool).
The crash occurs when using the refine edge tool within select and mask.
I also have CS6 and the equivalent tools in that version (refine edge) cause no issues.
Disabling GPU alleviates the crashes but doing that I also lose other useful working tools so is not really an option.



System info shows :
Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833  x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3200 MHz
Built-in memory: 65477 MB
Free memory: 60994 MB
Memory available to Photoshop: 59517 MB
Memory used by Photoshop: 60 %
Alias Layers: ^0
Modifier Palette: Enabled.
Design Space: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 3
Display Bounds: top=0, left=-1920, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=3072
glgpu[0].GLName="AMD Radeon R9 200 / HD 7900 Series"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="16.200.1035.1001"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 200 / HD 7900 Series"
glgpu[0].GLRendererID=26520
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll"
glgpu[0].GLDriverDate="20160708000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (2079.5)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (2079.5)"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=3072
clgpu[0].CLName="Tahiti"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="2079.5 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.99114e+11
clgpu[0].CLCompute=1862.78
License Type: Subscription
Serial number: *************************************************************************
GUIDBucket:
  bucket: 230
  test: control
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\
Temporary file path: C:\Users\David\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  M:\, 1.82T, 1.79T free
  D:\, 1.82T, 1.68T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2016/05/07-01:09:29   79.573668   79.573668
   AdbePM.dll   PatchMatch 2016/05/17:03:10:18   1.573920   1.573920
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  
   AdobeOwl.dll   Adobe Owl   5.2.11  
   AdobePDFL.dll   PDFL 2016/04/13-01:12:44   79.182661   79.182661
   AdobePIP.dll   Adobe Product Improvement Program   7.3.1.128.44549  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.571757   79.571757
   AdobeXMP.dll   Adobe XMP Core 2016/04/19-13:13:40   79.159284   79.159284
   AdobeXMPFiles.dll   Adobe XMP Files 2016/04/19-13:13:40   79.159284   79.159284
   AdobeXMPScript.dll   Adobe XMP Script 2016/04/19-13:13:40   79.159284   79.159284
   adobe_caps.dll   Adobe CAPS   10,0,0,5  
   AGM.dll   AGM 2016/05/07-01:09:29   79.573668   79.573668
   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  
   AIDE.dll   AIDE 2016/02/29-16:28:21   79.571906   79.571906
   amtlib.dll   AMTLib (64 Bit)   10.0.0.3BuildVersion: 10.0; BuildDate: Thu Apr 21 2016 3:6:38)   1.000000
   ARE.dll   ARE 2016/05/07-01:09:29   79.573668   79.573668
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2016/05/07-01:09:29   79.573668   79.573668
   BIBUtils.dll   BIBUtils 2016/05/07-01:09:29   79.573668   79.573668
   boost_date_time.dll   photoshopdva   10.0.0  
   boost_signals.dll   photoshopdva   10.0.0  
   boost_system.dll   photoshopdva   10.0.0  
   boost_threads.dll   photoshopdva   10.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2016/05/07-01:09:29   79.573668   79.573668
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaudiodevice.dll   photoshopdva   10.0.0  
   dvacore.dll   photoshopdva   10.0.0  
   dvamarshal.dll   photoshopdva   10.0.0  
   dvamediatypes.dll   photoshopdva   10.0.0  
   dvametadata.dll   photoshopdva   10.0.0  
   dvametadataapi.dll   photoshopdva   10.0.0  
   dvametadataui.dll   photoshopdva   10.0.0  
   dvaplayer.dll   photoshopdva   10.0.0  
   dvatransport.dll   photoshopdva   10.0.0  
   dvaui.dll   photoshopdva   10.0.0  
   dvaunittesting.dll   photoshopdva   10.0.0  
   dynamiclink.dll   photoshopdva   10.0.0  
   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   igestep30.dll   IGES Reader   9.3.0.113  
   imslib.dll   IMSLib DLL   10.0.0.1  
   JP2KLib.dll   JP2KLib 2016/02/19-14:20:46   79.261706   79.261706
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   LogSession.dll   LogSession   7.3.1.128.44549  
   mediacoreif.dll   photoshopdva   10.0.0  
   MPS.dll   MPS 2016/02/24-01:09:44   79.571748   79.571748
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2015.5   17.0.0  
   Plugin.dll   Adobe Photoshop CC 2015.5   17.0.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.50  
   PSArt.dll   Adobe Photoshop CC 2015.5   17.0.0  
   PSViews.dll   Adobe Photoshop CC 2015.5   17.0.0  
   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872
   SVGRE.dll   SVGRE   79.571757   79.571757
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0120  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0120  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.14  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.13  
   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960
   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Accented Edges 17.0.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 17.0.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 17.0.0 - from the file “Filter Gallery.8bf”
   Average 17.0.0 (2015.5.0 x001 x003) - from the file “Average.8bf”
   Bas Relief 17.0.0 - from the file “Filter Gallery.8bf”
   BMP 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 9.6 - from the file “Camera Raw.8bi”
   Camera Raw Filter 9.6 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 17.0.0 - from the file “Filter Gallery.8bf”
   Charcoal 17.0.0 - from the file “Filter Gallery.8bf”
   Chrome 17.0.0 - from the file “Filter Gallery.8bf”
   Cineon 17.0.0 (2015.5.0 x001 x003) - from the file “Cineon.8bi”
   Clouds 17.0.0 (2015.5.0 x001 x003) - from the file “Clouds.8bf”
   Collada 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Color Halftone 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 17.0.0 - from the file “Filter Gallery.8bf”
   CompuServe GIF 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Conté Crayon 17.0.0 - from the file “Filter Gallery.8bf”
   Craquelure 17.0.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 17.0.0 (2015.5.0 x001 x003) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 17.0.0 - from the file “Filter Gallery.8bf”
   Crystallize 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 17.0.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 17.0.0 - from the file “Filter Gallery.8bf”
   De-Interlace 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 17.0.0 - from the file “Dicom.8bi”
   Difference Clouds 17.0.0 (2015.5.0 x001 x003) - from the file “Clouds.8bf”
   Diffuse Glow 17.0.0 - from the file “Filter Gallery.8bf”
   Displace 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 17.0.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 17.0.0 (2015.5.0 x001 x003) - from the file “EazelAcquire.8ba”
   Entropy 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”
   Extrude 17.0.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 17.0.0 (2015.5.0 x001 x003) - from the file “FastCore.8bx”
   Fibers 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 17.0.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 17.0.0 - from the file “Filter Gallery.8bf”
   Flash 3D 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Fresco 17.0.0 - from the file “Filter Gallery.8bf”
   Glass 17.0.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 17.0.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Grain 17.0.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 17.0.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 17.0.0 - from the file “Filter Gallery.8bf”
   HDRMergeUI 17.0.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 17.0.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 17.0.0 - from the file “Standard MultiPlugin.8bf”
   IGES 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Ink Outlines 17.0.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 17.0.0 - from the file “JPEG2000.8bi”
   Kurtosis 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Lens Blur 17.0.0 - from the file “Lens Blur.8bf”
   Lens Correction 17.0.0 - from the file “Lens Correction.8bf”
   Lens Flare 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 17.0.0 - from the file “Liquify.8bf”
   Matlab Operation 17.0.0 (2015.5.0 x001 x003) - from the file “ChannelPort.8bf”
   Maximum 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Mean 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Measurement Core 17.0.0 (2015.5.0 x001 x003) - from the file “MeasurementCore.8me”
   Median 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Mezzotint 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   MMXCore Routines 17.0.0 (2015.5.0 x001 x003) - from the file “MMXCore.8bx”
   Mosaic Tiles 17.0.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 17.0.0 (2015.5.0 x001 x003) - from the file “MultiProcessor Support.8bx”
   Neon Glow 17.0.0 - from the file “Filter Gallery.8bf”
   Note Paper 17.0.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 17.0.0 (2015.5.0 x001 x003) - from the file “NTSC Colors.8bf”
   Ocean Ripple 17.0.0 - from the file “Filter Gallery.8bf”
   OpenEXR 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 17.0.0 - from the file “Filter Gallery.8bf”
   Palette Knife 17.0.0 - from the file “Filter Gallery.8bf”
   Patchwork 17.0.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 17.0.0 - from the file “Standard MultiPlugin.8bf”
   PCX 17.0.0 (2015.5.0 x001 x003) - from the file “PCX.8bi”
   Photocopy 17.0.0 - from the file “Filter Gallery.8bf”
   Photoshop 3D Engine 17.0.0 (2015.5.0 x001 x003) - from the file “Photoshop3DEngine.8bi”
   Photoshop Touch 14.0 - from the file “PSDX.8bi”
   Picture Package Filter 17.0.0 (2015.5.0 x001 x003) - from the file “ChannelPort.8bf”
   Pinch 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 17.0.0 (2015.5.0 x001 x003) - from the file “Pixar.8bi”
   Plaster 17.0.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 17.0.0 - from the file “Filter Gallery.8bf”
   PLY 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   PNG 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Pointillize 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 17.0.0 (2015.5.0 x001 x003) - from the file “PBM.8bi”
   Poster Edges 17.0.0 - from the file “Filter Gallery.8bf”
   PRC 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Radial Blur 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 17.0.0 (2015.5.0 x001 x003) - from the file “Radiance.8bi”
   Range 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”
   Reticulation 17.0.0 - from the file “Filter Gallery.8bf”
   Ripple 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 17.0.0 - from the file “Filter Gallery.8bf”
   Save for Web 17.0.0 - from the file “Save for Web.8be”
   ScriptingSupport 17.0.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 17.0.0 - from the file “Shake Reduction.8bf”
   Shear 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Smart Blur 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 17.0.0 - from the file “Filter Gallery.8bf”
   Solarize 17.0.0 (2015.5.0 x001 x003) - from the file “Solarize.8bf”
   Spaces 17.0.0 - from the file “Spaces.8li”
   Spatter 17.0.0 - from the file “Filter Gallery.8bf”
   Spherize 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 17.0.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 17.0.0 - from the file “Filter Gallery.8bf”
   Stained Glass 17.0.0 - from the file “Filter Gallery.8bf”
   Stamp 17.0.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   STL 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Sumi-e 17.0.0 - from the file “Filter Gallery.8bf”
   Summation 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Targa 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 17.0.0 - from the file “Filter Gallery.8bf”
   Tiles 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 17.0.0 - from the file “Filter Gallery.8bf”
   Twirl 17.0.0 - from the file “Standard MultiPlugin.8bf”
   U3D 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Underpainting 17.0.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 17.0.0 - from the file “VanishingPoint.8bf”
   Variance 17.0.0 (2015.5.0 x001 x003) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   Water Paper 17.0.0 - from the file “Filter Gallery.8bf”
   Watercolor 17.0.0 - from the file “Filter Gallery.8bf”
   Wave 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 17.0.0 (2015.5.0 x001 x003) - from the file “U3D.8bi”
   WIA Support 17.0.0 (2015.5.0 x001 x003) - from the file “WIASupport.8li”
   Wind 17.0.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 17.0.0 (2015.5.0 x001 x003) - from the file “WBMP.8bi”
   ZigZag 17.0.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html”
   com.adobe.inapp.purchase  2.4.83 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
   Libraries  2.4.83 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   Start  1.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  3.0.5 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
   Device Preview  1.2.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\PSPanel\panel.html”
   com.adobe.preview.loader  1.2.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\PSLoader\loader.html”
   Export As  3.0.5 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE



I hope this can be resolved quickly - please let me know if I can supply any other information.



Dave

[beer-fotex]

I had the same problem with AMD Display Driver crashing.
Now I use the old driver 16.3.2. I also reduced the GPU power a little.

Now I have no problems with crashing down. But this is NO solution for a long time!

Peter

[cyberwasp]

I have been running now for a week without any crashes which occurred after a strange problem with windows. It seems the mouse setting in control panel>mouse>pointer options,"automatically move pointer to default button in a dialogue box" was checked.

After turning this off my crashes ceased. If I turn it on they continue. My latest driver is 16.7.2. and my gpu is at the highest, "advanced." I hope this helps someone.

[davescm]

Peter - thanks. I will have a look at the old driver.

John - thanks for posting update. Unfortunately that box is not checked on my system - but your experience will hopefully help others.

Dave

[Peter_McC]

I don't have this option set, so it's not a fix for me.

[davescm]

I tried un-installing AMD drivers and re-installing the older 16.3.2 version. The crashes continued.
I have therefore - re-installed the latest AMD driver 16.7.3.
Note 16.7.3 is the latest (which dropped down using the "update driver" button) and is newer than 16.7.2 shown on AMDs website. I was therefore hopeful - but the driver still crashes when using select and mask.

Dave

[beer-fotex]

Dave,

I'm sorry that I couldn't help you.

Where is the answer from Adobe???

Peter

[davescm]

No need for sorry Peter. I was happy to try your suggestion.

Like you I am disappointed that Adobe have not re-joined the thread to ask for further information or give an update (after asking a question 4 weeks ago)  - given the issue is common, repeatable, and this is marked as the channel through which to raise bugs and issues .

Dave