I'm having the same issue with the 17.0.1 update, and this fix isn't working. Raw won't open as a plugin or standalone, and isn't even allowing me to open the preferences. I assume that it's a fault with the update?
Today whilst using Photoshop the ability to open RAW files (Nikon NEF) suddenly stopped and I get the message "could not complete your request because of a program error"
I get this message if I try and open a NEF file, if I click on the menu "Filter" "Camera Raw filter" I also get the message if I go into preference and try and reset the RAW preferences by holding down ctrl and clicking the button Camera Raw Preferences.
I have uninstalled and re-installed Photoshop but it hasn't fixed the problem, I have also checked for updates via Creative Cloud.
It's strange that it was working fine and I was able to open RAW files, edit and save and then suddenly this stopped working, it's as if Camera Raw has been corrupted but I can't find a solution.
Hello, since this morning my Adobe Photoshop won't open photos anymore due to program error but I can't find where it comes from. Does anyone have any tips?
I've had this since 25.11 and up, not before. It happens when PS has been running for a while, not immediately when opening.
I'm pretty sure this is a bona fide bug and someone shoul collect these threads and merge them. There's been a few. The rather curious observation I've made so far, is that it only seems to happen to users outside the English language zone. Yeah, I know 😉
Oh, and resetting ACR (or PS) preferences doesn't do anything.
Yes, there's been quite a few reports on this. It seems to be a bona fide bug. I'm trying to collect threads so that they can be merged and posted properly under "Bugs".
When Photoshop is freshly launched, everything works as it should. - This is not the case for me, it stoped working a couple of days ago in Regular Photoshop. But in Photoshop Beta everything still work as normal. They both use the same Camera raw arent they?
But I do believe the actual problem is in Photoshop, not ACR, since version 25.9 still works perfectly (I still have it installed). It's only version 25.11 and later.
@Kjell_Marmlind wrote: "in Photoshop Beta everything still work as normal"
Photoshop Beta is for finding and reporting bugs so the developers can fix them before they go to the released version. If it's working there, one possibility is that they have found a fix that will be in an upcoming release.
There might be details on the Photoshop beta forum:
Buona sera mi chiamo Guido Drago, è successo esattamente così anche a me, ho lavorato per circa un mese senza problemi, poi improvisamente Photoshop apre solo file PSD, non NEF e nemmeno JPEG. L'idea che mi sono fatto e che non carichi correttamente Camera RAW. Ho provato anche con Camera Raw 16 e 16.5 ma da lo stesso problema. Ho disinstallato Photoshop e reinstallato, poi ho rimesso Camera Raw 17 ha funzionato per quanche ora e poi dopo aver spento il pc e riacceso non ha piu funzionato.
Io ho comperato l'Adobe Creative Cloud su Amazon scontato, leggo che altri hanno lo stesso problema mio. Vi sono altrim utenti che hanno fatto l'acquisto da Amazon?
Buona sera, ho lavorato per circa un mese senza problemi, poi improvisamente Photoshop apre solo file PSD, non NEF e nemmeno JPEG. L'idea che mi sono fatto e che non carichi correttamente Camera RAW. Ho provato anche con Camera Raw 16 e 16.5 ma da lo stesso problema. Ho disinstallato Photoshop e reinstallato, poi ho rimesso Camera Raw 17 ha funzionato per quanche ora e poi dopo aver spento il pc e riacceso non ha piu funzionato.
Greetings.I have also been getting the same error message after the recent RAW update. "Cant complete your request due to programme error" Drivers up to date and have cleared the cache but still happens. All was ok before the recent update . Also unable to use the camera raw filter on a jpeg .
The thread is a bit messy because of all the merging of separate threads, but it's always better to keep them all in one place. I'm not a moderator so I can't move this, but I'll post a notice there.
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