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F
FeedbackCommunityMember
Inspiring
August 4, 2016

P: Changes my custom keyboard shortcuts between launches

  • August 4, 2016
  • 11 replies
  • 244 views

When i make a keyboard shortcut for playing an action ( Ctrl+shift+< ) it is saved and I summarize and save the shortcuts but the next time I open Photoshop, the shortcut has been changed to ( Ctrl+shift+&) which is impossible to use... This is most likely a bug that should be fixed!

    This topic has been closed for replies.

    11 replies

    J
    J453
    Legend
    January 25, 2018
    It looks like this was fixed in Photoshop 19.0 or later. Let us know if you're still having issue.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 4, 2016
    Thank you! Same to you!
    David Mohr
    David Mohr
    Participating Frequently
    August 4, 2016
    Sure thing, Simon.  I've added your email (listed here) to the bug, so when I close it, I'll set myself a reminder to message you once the fix goes public.

    Have a great day!
    David
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 4, 2016
    Yeah I thought so too! Thank you very much and so sorry for not being fully clear from the beginning!
    Is it possible to get an email or a notification when the bug has been fixed?
    David Mohr
    David Mohr
    Participating Frequently
    August 4, 2016
    THAT was the secret step!  Closing PS and relaunching.  Okay, now I *AM* seeing this bug and I will log it.

    VERY wEiRd....sorry for the inconvenience and great catch!

    Thanks,
    David
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 4, 2016
    Thankyou for trying. Just to be clear: I make the shortcut and accept it and save it. Everything is then working fine. But when I quit PS and then relaunch PS, the shortcut has been automatically changed from ctrl+shift+< to ctrl+shift+&
    David Mohr
    David Mohr
    Participating Frequently
    August 4, 2016
    Howdy Simon,

    Okay, I've got a US keyboard set to emulate a Swedish one.  With that setup, I cannot repro your problem.  I've also tried with a Turkish keyboard (same layout) set to emulate Swedish.  Also, no problem.  Could you please verify that your keyboard settings are all set to Swedish?  Also, do you have another keyboard you can try?  I'm trying to isolate any and all variables I can for this.  I'm just not seeing it.

    Thanks,
    David
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 4, 2016
    The computer is swedish all around except for photoshop! So keyboards and everything is swedish. Your keyboard says the same as mine the key < changes to > when holding shift.
    David Mohr
    David Mohr
    Participating Frequently
    August 4, 2016
    Howdy Simon,

    Let me make sure I understand this.  You are running English Photoshop on Swedish Win10.  Now, when you say you have a Swedish keyboard, do you mean physically, digitally, or both?  In other words, is the computer set to recognize the keyboard as Swedish?

    Looking over my Win10 machine with a digital Swedish keyboard, the & character is only available by pressing SHIFT+6.  Are you seeing the same thing?  And the < key's SHIFTed version is >, right?  Or are you seeing something different?

    Thanks,
    David
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 4, 2016
    Windows 10. English version of photoshop but Swedish PC. Swedish keyboard.
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