Skip to main content
rus5
rus5
Known Participant
June 12, 2017

P: Click and drag Layer to tabbed document Doesn't Work on Mac

  • June 12, 2017
  • 22 replies
  • 441 views

Dragging a selected image layer from the "LAYERS" panel to the tab of an unselected image and holding it over the tab does not result in that 2nd layer popping open so the first image layer can be dropped into it.  Apparently this problem occurs for some people and not others and can even be intermittent based on much time researching it trying to find a solution.  In my case, my girlfriend and I have two new MacBook pros, running two brand new PS installs, same OS on both and after days of trying can't EVER do it.  However it's demonstrated on Julieanne Kost's new Lynda.com course so it CAN be done. People on the forum asking about the same thing are getting responses from people who can do it too (we just did as well). The problem has apparently been going on for years.  PLEASE FINALLY TAKE IT SERIOUSLY!!

    This topic has been closed for replies.

    22 replies

    F
    FeedbackCommunityMember
    Inspiring
    July 29, 2017
    I was hoping this was fixed in the latest update... but no go.
    rus5
    rus5Author
    Known Participant
    June 23, 2017
    The rabbits show up in quantum field theory, a bit after the junior year. BIG rabbits with trick watches.
    F
    FeedbackCommunityMember
    Inspiring
    June 23, 2017
    > while I bailed on being a physicist my junior year, I don't recall any white rabbits checking their pocket watches...8-).>

    If you'd been able to notice the obvious, maybe you wouldn't have bailed. <BG>  Sent unzipped. Enjoy.
    David Mohr
    Community Manager
    David MohrCommunity Manager
    Community Manager
    June 23, 2017
    Howdy Cristen and Russ,

    Two things, first, I cannot accept ZIPped files via email.  Could you resend unzipped?  Second, while I bailed on being a physicist my junior year, I don't recall any white rabbits checking their pocket watches...8-)

    Have a nice weekend,
    David
    rus5
    rus5Author
    Known Participant
    June 23, 2017
    Us physicist types too...
    F
    FeedbackCommunityMember
    Inspiring
    June 22, 2017
    > talking white rabbit with a pocket watch>

    That's called normal to us artsy types. LOL
    David Mohr
    Community Manager
    David MohrCommunity Manager
    Community Manager
    June 22, 2017
    More info is better than what we've got, Cristen.  Thanks.

    If you or anyone else would rather send me the Sys Info privately, my email is David <dot> Mohr <at> Adobe <dot> com.  

    This problem is a real mystery.  I have the same build on different machines -- some work and others do not.  Two of my office machines do have the trouble -- running 10.11.13 and 10.12.1.  Feeling like I've been hanging out with a 19th Century blonde, British girl in a blue petticoat and a talking white rabbit with a pocket watch...!  Ugh!  8-S
    F
    FeedbackCommunityMember
    Inspiring
    June 22, 2017
    I don't have a problem either Mac Pro or MBP, and I do have a lot of other stuff installed for PS, including a Wacom—but not iCopy, Synergy, ShareMouse, or Notablity, that Jeff mentioned.. If you want to have a way to say "Nope, that can't be it," I'll be glad to post Sys Info from both computers.

    If you can get from others who are having the problem their  Sys info, between us you might find what's in their setup that we lucky ones don't have.

    But if the Sys info from systems that work just clutters things up, I won't bother to post. I am running 10.11, not 10.12. I know Sierra has been maddening for these kinds of issues—which is why I'm not running it.<G>
    rus5
    rus5Author
    Known Participant
    June 22, 2017
    Just a quick thought ... I don't see how anything to do with hardware could be relevant to this, other than the need to understand the details of how the h/w is running the s/w.  The problem occurs on various age/models of Macs AND PCs so there's no common h/w element involved.  For what it's worth -
    David Mohr
    Community Manager
    David MohrCommunity Manager
    Community Manager
    June 22, 2017
    Yes, please, Cristen!  On my floor, I seem to be the only able to repro this, but I get it on both my Macs but not my Windows machine.  I'd love to see the system settings of other folks with this issue.

    Thanks,
    David
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices