P: Convert to Video Timeline option missing - Apple M1 devices

[ZoeB9093]

I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

Thank you for the help!

[Ranjisha Sengupta]

Hi there,

Sorry to hear about the trouble with Photoshop. We're here to help.

Currently, mac M1 machines are seeing some issues. Our team is investigating this and would suggest you use the workaround until it's fixed.

Please try using  Rosetta emulation mode. Have you tried that option? If not, please try it.

To learn how to run Photoshop in Rosetta, see About Rosetta.

Let us know if this helps.

Regards.

Ranjisha

[jenniferj59680583]

This does not work on PC. There is no intel option. 

[David Mcclain]

How is this still not solved? I've learned a new software (2d animation) in the time that PSD has lost the ability to handle video timelines on the M1 platform. And I am pretty dumb. So, I would expect that the leading graphics software company on the planet could adopt a fundamental tool given unlimited resources (that's how perpetual rent works).

[Daniel24508267sc4i]

👍 Thank You

[jkoxvold]

I wish this was clear, in literally any way, so that I didn't have to spend an hour googling solutions, changing system permissions, reinstalling Photoshop, restarting.

Please consider changing the error dialog to "this functionality is not yet supported for M1 Macs, please boot Photoshop under Rosetta". It would save an incredible amount of frustration.

[AADI@Jenesis]

 

 

 Hi, i am unable to play an image sequence in photoshop. I tried image sequences in all naming formats (Main_0000 / Main-0000 / 0000) in both words & number formats & as well as in JPEG, PNG & TIFF formats as well. Not only does it remains in 1st frame only, also the "Play, mute, previous frames & Other" options are not activated to use it. 

If you notice closely, a "?" in red appears below the thumbnail of the imported file. 

 Also, I am unable to find "video layer" option in "Layers" section, so that i could import video file as image sequence. 

Please do let me know the solution as its very important for my upcoming feature film project.

Thanks in advance. 

[Ged_Traynor]

Hi

You may need to run Photoshop under rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

[Luis24521522ctti]

Urgent!
I have a MacBook Pro ChipM1. In layers, the video layer option does not appear. Does it have something to do with Rosetta? Thank you

[davescm]

To use video functions open Photoshop under Rosetta.

Dave

[David Mcclain]

I've never cared for the links to adobe support pages. They look like whitepages written by and for university professors and usually require a fair amount of disection to understand the answer. This is a common problem and I'm not sure why I have to degrade my photoshop experience to access the video feature. And if running PSD in rosetta isn't a degredation, then why not have it function there by default?

[PECourtejoie]

Hi, because the framework that provides the video ability can't be converted to Apple Silicon code.

[Test Screen Name]

"Hi, because the framework that provides the video ability can't be converted to Apple Silicon code."

Adobe are one of the largest software companies in the world. If they wanted to do it, they would do it (convert or rewrite from scratch). Technical difficulties, no, surely just an excuse. What we are seeing is Adobe's priorities. I strongly suspect Adobe want to remove video from Photoshop, just as they removed 3D, because they have other video products to sell. A debate may even now be raging about whether to do this work.

[adamt18510785]

Imagine telling people you can't convert a frame work which has pulled all raster animation tools from all adobe products but yet free Krita has had no problem with it. It seems like adobe is where software goes to die, do they even have a dev team anymore or just feature set of coders. A good example of this is flash / animate they bought it and never fixed any of the timeline issues, ui, or add raster, they just feature creeped it. Another is the ability to view thumb nails in explorer on PC, they claim it's microsofts fault but when you look at other software like affininty they have no problem doing it. 

Maybe it's time we apes make a protest on adobe against this clear scam of a subscription. 

[PECourtejoie]

You have two posts that commit to a future release, and I can tell that one VERY RARELY see that kind of mentions in here.

[scheffelmedia]

Hi there, I have the same problem with macOS Monterey and Apple M1 Max, PS 23.3.2. Photoshop no longer recognizes video data. Please Adobe fix this problem in the next update. I need this functionality in my daily work!

[Kai24597452uxjd]

Hello, 

Im trying to make a Video frame animation, my problem now is that I can´t switch from Frame-Animation to Video-Frame- Animation for some reason. Very greatfull for Tips on how to fix it. 

Ty for helping answers. :))

[davescm]

If you are using an M1 Mac then you need to run Photoshop under Rosetta to use video functions.

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

Dave

[Sameer K]

Hi Kai,

The correct information has been shared by @davescm. 
Merging this with the primary/parent thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-convert-to-video-timeline-option-missing-a...

Thanks!

Sameer K

[Janaye246432107eje]

I just had to reply to say thanks. The customer service online chat was no help. I didn't realize there were issues with Photoshop using an M1 Mac. Thank you a million times.

[TaamiLe]

How do I "run in Rosetta"?
I visited te "about Rosetta" link, but still have no idea what I shoukd do.
Is there a step by step guide? Alternatively, how do I downgrade to a previous Photoshop version?
Thanks

[lmmura615]

https://support.apple.com/en-us/HT211861 — you should only have to do this once.

[Caspersight]

I have the same problem too. I create thumnails for my YouTube channel and I just import the MOV file and take the images from the video. Never used to have a problem for years but now it starts to import to about 85% slows right down and then I have to just cancell it because it takes too long. I have a beast of a pc too. 64GB Ram i9 Processor and a 3090 GPU

[TaamiLe]

Thanks, but that's not helping me.
I got my answer though -  I had to chose the Photoshop app on my computer, go to it's info and check the "run with Rosetta" box.

[morgan98A6]

MacOS Monterey

Version 12.3.1

Macbook Pro (M1, 2020)

Photoshop 23.3.2

When attempting to add an mp4 file to a timeline in Photoshop, I get the following error.
"Could not complete your request because the footage is not a recognized format."

Perusing the forums and web for solutions, I've installed Rosetta 2, allowed Photoshop permissions in Accessibility and Full Disk Access, and reset Photoshop preferences to default. None of this has worked. I would really appreciate help finding a solution so that I can move forward with a project I've been intending to complete.

I hope thats enough information. Thanks ahead of time!

[hilarync]

Thank you so so much! I wasted so much time and finally found your answer.