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mikestapleton68
Participant
October 29, 2014

P: Could not complete your request because of a program error.

  • October 29, 2014
  • 170 replies
  • 3340 views

i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information

i hope you can solve this problem as i am at my wits end

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    170 replies

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    M
    MSBrink
    Participant
    March 31, 2015
    Same problem here. It usual follows after i switch application and come back, which i when the brush tool won't work either...
    F
    FeedbackCommunityMember
    Inspiring
    March 10, 2015
    That sounds like you might be hitting one of the known MacOS 10.10 bugs -- which we have documented for Apple, and Apple is working on solutions for.
    F
    FeedbackCommunityMember
    Inspiring
    March 10, 2015
    I get the message when I try to either open another file after editing a jpg or when I trice to Place Embedded. I haven't done any updates or added any apps to my Mac and Photoshop was working fine until the last week or so.
    F
    FeedbackCommunityMember
    Inspiring
    March 9, 2015
    Read the previous replies - it is not a single issue. We need more information to know what sort of issue you are encountering.
    F
    FeedbackCommunityMember
    Inspiring
    March 9, 2015
    Is there a solution to this issue? I'm new to Mac and Photoshop and I've tried most of the sugguestions above that I understand and know how to do.
    splashby2
    splashby2
    Participating Frequently
    March 4, 2015
    got that...what do we do with this sysdiagnose file? Thanks
    J
    J453
    Legend
    March 4, 2015
    Prior to trying to correct the user, can you try this log generation for Mac OS X.

    Switch back to the bad/affected user account, and then confirm you can reproduce the problem.

    Then, to collect sysdiagnose, hit shift-control-option-command-period. The screen will flash and a few minutes later a finder window should open with an archive
    J
    J453
    Legend
    March 3, 2015
    Try this first: http://feedback.photoshop.com/photosh...
    splashby2
    splashby2
    Participating Frequently
    March 3, 2015
    Ditto...
    Ldp11566442
    Ldp11566442
    Participant
    March 3, 2015
    Well, the problem goes away but now I cannot access any of my files on the other user? So what now? How do I transfer all my files to the new user?
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