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46

P: Dialog boxes / error messages pop up invisibly - macOS

Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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When an error or alert occurs the dialog box is invisible. Some examples of the alerts include but are not limited to: "No pixels were selected because the layer is empty" or "Do you want to save the document before closing?" Clicking anywhere on the screen prompts an audible error noise (as though you tried to click outside of the dialog box you've been prompted to respond to). The box is not appearing on a different monitor or behind other windows, it is simply invisible and cannot be interacted with unless you press Enter or Escape on the keyboard. Upon pressing the Escape key to close the dialog box, the box becomes visible for a fraction of a second before closing—revealing its location. This has hindered my workflow, especially when trying to close a document I don't want to save changes to because then I must force Photoshop to quit. Running on Mac. Version 23.2.2

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correct answers 1 Pinned Reply

Adobe Employee , Jun 02, 2023 Jun 02, 2023

Is anybody able to reproduce this experience of missing dialogs regularly that would be interested in working with a Ps developer to help investigate? If so, shoot me an email -- petgreen at adobe dot com

 

Thanks in advanced!

Regards,

Pete

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172 Comments
New Here ,
Apr 24, 2022 Apr 24, 2022

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I am also experiencing the same issue. Have added further detail below to assist with debugging. 

 

Issue: Dialog boxes/prompts/pop ups not displaying when performing an action that requires confirmation.

Photoshop version: 23.3.1 (plus the previous version I had installed - not sure what it was)

OS: Mac OS Monterey v12.3.1

Chip: Apple M1 Max (in case it's relevant)

 

Steps to reproduce:

I have not given specific reproduction steps as this issue is widespread and by providing specific reproduction steps, it could be interpreted as only occurring with those specific parameters. The steps taken are common actions that people perform, and there's nothing special about the files that I'm editing. I have experienced these issues on multiple files.

Some examples of when this issue has occurred are:

  • Closing a file that has unsaved changes
  • Resizing an image to a smaller size
  • Flattening an image that has many layers
  • Applying transforms to a shape 

 

The issue occurs both when an external monitor is connected as well as when the external monitor is disconnected and I'm just using the laptop monitor. Please note: I had never connected an external monitor to the laptop prior to this issue occurring so the issue was not caused by having an external monitor connected. I connected an external monitor to try and debug the issue. I tried shifting the main photoshop window to the external monitor in case the dialog box was hidden behind the main window but no such luck.

I tried the Cmd + Tab solution mentioned by Jeffrey but this makes no difference.

As the original poster mentioned, the dialog is invisible until you press a key (escape or enter) and then it briefly appears (though not long enough to actually read it) before disappearing again. As you can't read it, you don't know what exactly you're agreeing to if you press enter. This really needs to be fixed or people will end up with unintended results, one of which is potentially losing their work. 

 

Expected result:

When an action requires confirmation and there is a blocking dialog box, the dialog box should be displayed on top of the active Photoshop window. The user should be able to close the dialog box by:

  1. pressing either the close or cancel buttons; or
  2. pressing the Ok/Confirm button to confirm that the action should be completed.

 

(Please excuse me if the button names mentioned above are not accurate - I'm not entirely sure what's written on the buttons as they're not displayed long enough to be able to read them.)

 

Actual result:

When an action requires confirmation and there is a blocking dialog box, the dialog box is hidden so the user is unaware that they need to provide confirmation.

If you press a key that is not enter or escape, an alert sound is audible but there is still nothing displayed on screen and the user is still blocked from doing anything else.

If you press the escape key, the dialog box will briefly display (max. 2 seconds) before disappearing and no action is performed (whether that be closing the file, resizing the file, flattening the image, etc).

If you press the enter key, the dialog box will briefly display (max. 2 seconds) before disappearing and the requested action will be performed.

 

 

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Explorer ,
Apr 30, 2022 Apr 30, 2022

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I can confirm this bug still happening (macOS 12.3.1, Adobe Photoshop Version: 23.3.1 20220419.r.426 4d24a4c arm64) - incredibly annoying, forcing me to save files I do not want to save.

I've attached a screencast for demonstration: 

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Community Beginner ,
May 02, 2022 May 02, 2022

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This could be unrelated, but I haven't seen this error since I removed/disabled all Photoshop plugins that I had active. I am unsure of what they all were, but I know one of them was Attention Insight for Photoshop

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Adobe Employee ,
May 02, 2022 May 02, 2022

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@leaderz That's an interesting observation. I wonder if the other folks have this or other Plugin/extensions installed.

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Explorer ,
May 02, 2022 May 02, 2022

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I do have some plugins installed, of course - I'll give it a try, though "Attention Insight" is none of them - however, I haven't had any changes in these plugins for a while now, and everything was fine a while ago.

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New Here ,
May 03, 2022 May 03, 2022

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Is anyone else having issues with their newest Macbook M1 running on Monterrey in photoshop?

 

Bugs I currently experience:

 

- trying to close a file without saving, the window that will ask you if you want to save or not doesn appear, I only see if once i click esc to basically abort the tast. It flickers up and goes. Only closing out Photoshop helps

 

-Liquify task for a selection. I can liquify for the whole image. but if I decide to only wanna liquify within a selection of an image it lets me to the task but once entering the liquify and getting to the main image view the liquify doesn't apply at all and I have to redo without the selection.

 

My computer is fully updated with everything and this never happened beofre I got my new laptop but this is super annoying and really shouldn't happen and hope can be fixed asap

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Adobe Employee ,
May 03, 2022 May 03, 2022

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Photoshop, select Help > System Info... so we know where to begin to test and identify any other useful bread crumbs

  1. In the System Info dialog, click Copy.
  2. Attach or copy the info here to this thread.

 

I am using an action that throws the dialog on my M1 and I am not seeing the behavior yet. 

 

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Explorer ,
May 03, 2022 May 03, 2022

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Okay, here goes:

Adobe Photoshop Version: 23.3.1 20220419.r.426 4d24a4c  arm64
Number of Launches: 790
Operating System: Mac OS 12.3.1
System architecture: Apple M1 Max, HybridCPU(8:2)
Physical processor count: 10
Built-in memory: 65536 MB
Free memory: 40712 MB
Memory available to Photoshop: 60693 MB
Memory used by Photoshop: 72 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
 - SDK Version: 2.4.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.8.1.19
 - Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               Apple M1 Max
GPUVendor:             APPLE
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                51,539 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Display: 1
  Display Bounds: top=0, left=0, bottom=1440, right=2560
  Main Display
Display: 2
  Display Bounds: top=475, left=2560, bottom=1592, right=4288
  High DPI Monitor
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=1530789788 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64

[139 ms]
  Start sniffer 2022-05-03 20:10:37
  # Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64
  sniffer -baseTimeMS=1530789788 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64
  
  {8 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      4
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (602.074 338.667)
      Pixel size:                   (0.235185 0.235185)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Apple M1 Max index=0 preferred=1)
    
    Display 1
      Display:                      1
      Main:                         FALSE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (2,560, 475) -> (4,288, 1,592)
      Dimensions:                   (3,456 2,234)
      Physical size:                (344.245 222.524)
      Pixel size:                   (0.0996078 0.0996078)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=Apple M1 Max index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Max
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   EMBEDDED
      # attached displays:          2
        4
        1
      GPU accessible RAM:               51,539 MB
      VRAM:                                  0 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                51,539 MB
      API version:                  1.0 (1.0)
      Device version:               1.0 (1.0)
      Vendor name:                  APPLE
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
  End platform native
  {111 ms}
  
  {111 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      4
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (602.074 338.667)
      Pixel size:                   (0.235185 0.235185)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)
    
    Display 1
      Display:                      1
      Main:                         FALSE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (2,560, 475) -> (4,288, 1,592)
      Dimensions:                   (3,456 2,234)
      Physical size:                (344.245 222.524)
      Pixel size:                   (0.0996078 0.0996078)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Max
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          2
        4
        1
      GPU accessible RAM:               49,152 MB
      VRAM:                             49,152 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (2.1 Metal - 76.3)
      Device version:               2.1 (2.1 Metal - 76.3)
      Vendor name:                  APPLE
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      GLSL version:                 1.20 (1.20)
      CGL ID:                       16940800
      Display mask:                 31
  End platform OpenGL
  {118 ms}
  
  {118 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Max
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               51,539 MB
      VRAM:                             51,539 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.2 (OpenCL 1.2 (Feb 12 2022 01:56:48))
      Device version:               1.2 (OpenCL 1.2 )
      Vendor name:                  APPLE
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    25,208 GB / s
      Compute score:                63,222.1
      Device name string:           Apple M1 Max
      Device vendor string:         Apple       
      Platform name string:         Apple       
      Platform vendor string:       Apple       
  End platform OpenCL
  {138 ms}
  
  Exit code kExitNormal
  End sniffer 2022-05-03 20:10:38
[kStatusNormal, kExitNormal]

[139 ms]
  Finish RunAllAPIs

[5739 ms]
  Start GetSnifferResult

[5739 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970296903213338661
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): on 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: /Applications/Adobe Photoshop 2022/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Ohne Titel, 926,4G, 550,0G free
  Macintosh HD, 926,4G, 550,0G free
Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

Installed components:

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   libdynamic-napi.framework   Torq Native   local   
   ICUUnicode.framework   ICUUnicode      13.1.0c6496f
   ICUConverter.framework   ICUConverter      13.1.0c6496f
   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2   
   boost_system.framework   boost_system   22.0.0.0   
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   AdobeOwl.framework   AdobeOwl   5.5.0   
   mediacoreif.framework   mediacoreif   22.0.0.0   
   dvascripting.framework   dvascripting   22.0.0.0   
   dvaappsupport.framework   dvaappsupport   22.0.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.2   79.97e751e.
   AIDE.framework   AIDE   2.6.0   79.d5f62b53
   boost_chrono.framework   boost_chrono   22.0.0.0   
   dynamiclink.framework   dynamiclink   22.0.0.0   
   dvaaccelerate.framework   dvaaccelerate   22.0.0.0   
   dvametadataUI.framework   dvametadataUI   22.0.0.0   
   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377
   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377
   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f
   boost_filesystem.framework   boost_filesystem   22.0.0.0   
   AdobeBIB.framework   AdobeBIB   2.0.6   79.c41170d64e.
   AdobeXMPFiles.framework   AdobeXMPFiles   79.9ccc4de93   79.9ccc4de93
   AdobeLinguistic.framework      14.4.2.353c9a5   
   dvaplayer.framework   dvaplayer   22.0.0.0   
   filterport.framework   filterport   26.0.0.670   
   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100   
   libzip.framework   libzip   22.0.0.0   
   AdobeAGM.framework   AdobeAGM   5.1.6   79.c41170d64e.
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   7.0.7   "BUILDVERSION_HELPER"
   AdobePDFL.framework   AdobePDFL   16.0.7   79 . fd8b8464d
   dvavulcansupport.framework   dvavulcansupport   22.0.0.0   
   dvacore.framework   dvacore   22.0.0.0   
   aiport.framework   aiport   26.0.0.670   
   AdobePIP.framework   AdobePIP   8.2.0.16   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.2   79.97e751e.
   dvatransport.framework   dvatransport   22.0.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.9ccc4de93   79.9ccc4de93
   AdobeJP2K.framework   AdobeJP2K   2.0.6   79.032215c
   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0   
   LogSession.framework   LogSession   8.2.0.16   
   PlugPlugExternalObject.framework      11.2.0.100   
   utest.framework   utest   22.0.0.0   
   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.
   dvametadataapi.framework   dvametadataapi   22.0.0.0   
   WRServices.framework   WRServices   17.2.0   17.2.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.c41170d64e.
   boost_threads.framework   boost_threads   22.0.0.0   
   CloudAILib.framework   CloudAILib   26.0.0.670   
   SPBasic.framework   SPBasic   26.0.0.670   
   AdobeCoolType.framework   AdobeCoolType   6.2.0   79.c41170d64e.
   boost_regex.framework   boost_regex   22.0.0.0   
   boost_program_options.framework   boost_program_options   22.0.0.0   
   dvamediatypes.framework   dvamediatypes   22.0.0.0   
   AdbePM.framework   AdbePM   1   
   boost_date_time.framework   boost_date_time   22.0.0.0   
   dynamic-torqnative.framework   Torq Native   local   
   AdobeMPS.framework   AdobeMPS   7.0.3.50619   79.a655e943
   dvaui.framework   dvaui   22.0.0.0   
   MacMemory.framework   MacMemory   26.0.0.670   
   AILib.framework   AILib   26.0.0.670   
   ICUData.framework   ICUData      13.1.0c6496f
   dvamarshal.framework   dvamarshal   22.0.0.0   
   aifm.framework   aifm   26.0.0.670   
   Unified Extensibility Platform  uxp-6.0.2-release
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 23.3.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Analog Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Analog Efex Pro 2.plugin”
   Angled Strokes 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   ApplyImageDataFilter CC 2015.5 (17.0.0.0) ©2016 Adobe Systems Incorporated - from the file “GigapixelAIApply.plugin”
   Average 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”
   BackgroundFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “BackgroundFilter.plugin”
   Bas Relief 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 23.3  © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Efex Pro 4 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Color Efex Pro 4.plugin”
   Color Halftone 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 23.3  © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dfine 2 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “Dfine2.plugin”
   Dicom 23.3  © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Entropy 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 23.3  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 23.3  © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   FineStructuresFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “FineStructuresFilter.plugin”
   Fresco 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   GatherImageDataFilter CC 2015.5 (17.0.0.0) ©2016 Adobe Systems Incorporated - from the file “GigapixelAIGather.plugin”
   Glass 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 23.3  © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2.plugin”
   HDRMergeUI 23.3, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HotPixelsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “HotPixelsFilter.plugin”
   HSB/HSL 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Ink Outlines 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 23.3  © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 23.3.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 23.3.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 23.3.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Material Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
   Matlab Operation 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Merge to HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin”
   Mezzotint 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 23.3  © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 23.3  © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Nik Selective Tool 2 ©2000-2020, DxO Labs - from the file “SelectivePalette.plugin”
   Note Paper 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 23.3  © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 23.3  © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 23.3  © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Radial Blur 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 23.3  © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 23.3  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 23.3.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 23.3, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   ShadowsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “ShadowsFilter.plugin”
   Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3RPS.plugin”
   Sharpener Pro 3: (2) Output Sharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3OS.plugin”
   Shear 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”
   Skewness 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   SkinFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkinFilter.plugin”
   SkyFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkyFilter.plugin”
   Smart Blur 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 23.3  © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spatter 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   StrongNoiseFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “StrongNoiseFilter.plugin”
   Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
   Sumi-e 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin”
   Topaz Gigapixel AI CC 2015.5 (17.0.0.0) ©2016 Adobe Systems Incorporated - from the file “GigapixelAIAutomation.plugin”
   Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin”
   Torn Edges 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Underpainting 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 23.3  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”
   Water Paper 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 23.3  © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins:

   Mirage Alle drucken Mirage 4.5.4, Copyright 2008-2022 DINAX GmbH, build 11588 /branches/release/4_0 - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/MiragePS.plugin/”
   Mirage Drucken Mirage 4.5.4, Copyright 2008-2022 DINAX GmbH, build 11588 /branches/release/4_0 - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/MiragePS.plugin/”
   Mirage HiddenFilter Mirage 4.5.4, Copyright 2008-2022 DINAX GmbH, build 11588 /branches/release/4_0 - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/MiragePSFilter.plugin/”

Duplicate and Disabled plugins: NONE


Plugins that failed to load:

   IGES NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”
   Perspective Efex automation NO VERSION -  - from the file “/Library/Application Support/Adobe/Plug-Ins/CC/DxO/Perspective Efex/PhotoshopPlugin-automationPerspectiveEfex.plugin/”
   Perspective Efex NO VERSION -  - from the file “/Library/Application Support/Adobe/Plug-Ins/CC/DxO/Perspective Efex/PhotoshopPlugin-filterPerspectiveEfex.plugin/”
   PRC NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”
   U3D NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”


Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.9.0.51 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.9.0/"
   CDO: 1.116.2
        CmdN: 1.11.1
        CDP: 1.141.1
        Projects: 1.3.7
      Loaded at: 42 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
      Loaded at: 5801 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
   CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/"
   CAPTURE: 2.0.26  STOCK: 2.0.40
   Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
      Loaded at: 5801 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 5648 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder"
      Loaded at: 5802 ms - launch time impact: 0 ms
   Neural Filters (Loaded) 1.12.1.31 - from the file "Required Folder"
      Loaded at: 7478 ms - launch time impact: 0 ms

Installed TWAIN devices: NONE

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Explorer ,
May 03, 2022 May 03, 2022

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Here goes:

Photoshop system info 

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Thank you for the additional information.


When running Photoshop are you running on the Laptop display or desktop main display or a secondary/other display?

Looking for bread crumbs of common setups if possible...

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Community Beginner ,
May 04, 2022 May 04, 2022

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When the issue was occurring to me, I was running Ps on my Macbook Pro (14-inch, 2021) macOS Monterey. Photoshop was on my laptop's display. I did have a secondary Dell display connected at the same time. 

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New Here ,
May 04, 2022 May 04, 2022

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I tried that. currently the liquify seems to be working for selections but the window with a taks like saving still doesnt show up. or if I wanna drag a layer form an 8bit into a 16bit file. there is a window popping up and all these window dont show up unless i try to abort with esc. so even with deleting preferences same issue persist

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Community Beginner ,
May 05, 2022 May 05, 2022

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Disregard my comment about the plugins. The error has just occurred to me without any installed. Now that I know it's still happening to me, here is my system info:

Adobe Photoshop Version: 23.3.1 20220419.r.426 4d24a4c arm64 Number of Launches: 467 Operating System: Mac OS 12.3.1 System architecture: Apple M1 Max, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 32768 MB Free memory: 15299 MB Memory available to Photoshop: 28886 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.1076 ACP.local Status: - SDK Version: 2.4.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.8.1.19 - Min Core Sync Required: 4.3.66.0 Live Edit Client SDK Version: 3.90.3 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 132K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: Apple M1 Max
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Display: 1 Display Bounds: top=0, left=0, bottom=982, right=1512 High DPI Monitor Main Display Display: 2 Display Bounds: top=-98, left=1512, bottom=982, right=3432 Display: 3 Display Bounds: top=162, left=-1180, bottom=982, right=0 High DPI Monitor ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=161220963 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64

[177 ms]
Start sniffer 2022-05-05 09:54:17
# Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64
sniffer -baseTimeMS=161220963 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c arm64

{14 ms}
Start platform native
# displays: 3
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0 preferred=1)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,512, -98) -> (3,432, 982)
Dimensions: (1,920 1,080)
Physical size: (478.118 268.941)
Pixel size: (0.24902 0.24902)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0 preferred=1)

Display 2
Display: 13
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,180, 162) -> (0, 982)
Dimensions: (2,360 1,640)
Physical size: (227.061 157.788)
Pixel size: (0.0962121 0.0962121)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 3
1
2
13
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{140 ms}

{140 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,512, -98) -> (3,432, 982)
Dimensions: (1,920 1,080)
Physical size: (478.118 268.941)
Pixel size: (0.24902 0.24902)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

Display 2
Display: 13
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,180, 162) -> (0, 982)
Dimensions: (2,360 1,640)
Physical size: (227.061 157.788)
Pixel size: (0.0962121 0.0962121)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 3
1
2
13
GPU accessible RAM: 21,845 MB
VRAM: 21,845 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 76.3)
Device version: 2.1 (2.1 Metal - 76.3)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 63
End platform OpenGL
{150 ms}

{150 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Feb 12 2022 01:56:48))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 21,618 GB / s
Compute score: 47,549.4
Device name string: Apple M1 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{176 ms}

Exit code kExitNormal
End sniffer 2022-05-05 09:54:17
[kStatusNormal, kExitNormal]

[177 ms]
Finish RunAllAPIs

[2627 ms]
Start GetSnifferResult

[2627 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970772787986046413 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 926.4G, 442.1G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.9ccc4de93 79.9ccc4de93 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 3.3.2 79.c41170d64e. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.2 79.97e751e. AIDE.framework AIDE 2.6.0 79.d5f62b53 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.6 79.c41170d64e. AdobeXMPFiles.framework AdobeXMPFiles 79.9ccc4de93 79.9ccc4de93 AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.1.6 79.c41170d64e. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.7 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.7 79 . fd8b8464d dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.2 79.97e751e. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.9ccc4de93 79.9ccc4de93 AdobeJP2K.framework AdobeJP2K 2.0.6 79.032215c dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.2.0 17.2.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.c41170d64e. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.2.0 79.c41170d64e. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.3.50619 79.a655e943 dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.0.2-release UPIC 2.4.1 Required plugins: Accented Edges 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.3.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.3 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.3.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.3.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.3.1, © 1991-2022 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.9.0.51 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.9.0/" CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7 Loaded at: 64 ms - launch time impact: 275 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder" Loaded at: 3580 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/" CAPTURE: 2.0.26 STOCK: 2.0.40 Loaded at: 2713 ms - launch time impact: 30 ms Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder" Loaded at: 3580 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2669 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder" Loaded at: 3580 ms - launch time impact: 8 ms Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder" Installed TWAIN devices: NONE

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Community Beginner ,
May 09, 2022 May 09, 2022

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Same as Docwalls. M1 Max Mac studio. Dialogue boxes dont appear on the screen, the only way I know they are there is if I hit escape, they flash up for a milisecond before closing. The only way out of this is to either hit enter (accept whatever the preselected option is at the top of the dialogue box) or force quit.

 

I have tried the option where you reset all the "dont show me this again" boxes on dialogue boxes, it hasnt worked

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New Here ,
May 17, 2022 May 17, 2022

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I had the same issue. And I talked to a adobe rep and the gave me the tip to close out photoshop. Go to applications and right click the adobe Photoshop icon. Click Get Info. Tick the box for Rosetta. Its something that helps the application with the M1 processor. Since I clicked that issue has been gone

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Community Beginner ,
May 17, 2022 May 17, 2022

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Does that mean the whole thing runs through Rosetta? Wouldn’t that negate
many of the advances of the M1 chip?--
Kind Regards
David

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Community Beginner ,
May 18, 2022 May 18, 2022

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Hi!

 

Briefly: Apple, clamp shell mode from MacBookPro, error messages are invisible and unelectable somewhere in the background.

 

Long: New to the Apple world, I now use additionally a MacBookPro with M1 Max, plus the latest OS 12.3.1.
Also new PhotoShop 22, 23.3.2. (I don't know if that happens with older versions as i just begun using PS on my new MBP.)
Using the MBP in ClampShell mode. So that means connected to power supply and then closed and connected to a 3440x1440 monitor (if that's relevant). So I only have the image on the monitor, not on the display of the notebook.
For editing I always have 5 to 40 images open at once.
For the error, it doesn't matter if I have only one image visible and editing or many images displayed as tiles.

If there is _any_ error to react to, this notification window is in the background. And it is somewhere in the background. It pops up for a fraction of a second and then disappears. But it is active! If you press ESC or Enter, this window will be operated. But one does not see what is! You can't chose that notification with any known key- or mouse-combinaton. It's just hidden somewhere, but active. It is not behind any windows. It is not behind something you can select with Cmd&Tab.
It can be that a font set is not found and is now asked for. Or if I save a picture and then while this I press another key, the "save" remains at 99% until I press ESC. Or other error messages, for example if I had pressed the CMD key instead of Option for some operations.

I never had that behaviour on Windows.

 

Anything else you need to know?

(Long-term-user of PhotoShop (since PS 6, and i don't mean CS6...), but new to Apple.)

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Community Expert ,
May 18, 2022 May 18, 2022

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Photoshop 2022 (23.3.2) running under Monterey (12.3.1) runs natively and without issues on my MacBook Pro with M1.

 

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Community Beginner ,
May 18, 2022 May 18, 2022

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Any update with this or anyone in Adobe cares? This affects directly basic usage of photoshop. I still have similar problems with Photoshop 23.3.2 on Monterey 12.3.1.

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Community Beginner ,
May 18, 2022 May 18, 2022

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I run the same version of Photoshop 23.3.2 and Monterey 12.3.1 on M1/32GB, the same problems still exist as it has been for the past few months.

 

Adobe: This seriously affects basic usage of photoshop - it needs to get escalated and fixed!!! A half decent application at this age should not have sh*t like this, at least not for long! 

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Community Expert ,
May 18, 2022 May 18, 2022

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It would help if you gave details of your issue. As Photoshop seems to be working OK for the majority of users, it's likely to be a system rather than an application issue.

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Explorer ,
May 19, 2022 May 19, 2022

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I've provided my system info and video - I'd be happy to give more information, but I do not really know what else to tell you; anything I can do?

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Community Expert ,
May 19, 2022 May 19, 2022

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Can you describe the problem?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

Have you tried using the Adobe Cleaner Tool?

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Participant ,
May 20, 2022 May 20, 2022

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Photoshop 23.x has been running great on my M1 Max MBP, until today. Now I'm experiencing the disappearing dialog boxes when trying to save. A restart of the computer fixes the issues, but only temporarily. It crept back up within a few file open/saves. I use my MBP with the lid closed and a single external monitor; been doing this for years without issue until today. 

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Participant ,
May 20, 2022 May 20, 2022

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To reiterate a tip from someone else in this post... if you Option+click the Photoshop icon in the dock, the save dialog box will appear. Yay! 

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