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P: Error PS version 25.7.0. User defined correction presets stop working

Community Expert ,
Apr 25, 2024 Apr 25, 2024

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When upgrading to version 25.7.0, user-defined correction presets stop working. We can not see a particular pattern based on which some work, some dont. Those presets that don't work, are greyed out and it says they are incompatible, however, this does not make sense, since other presets who do the same thing continue to work.

 

This is not a minor thing. We built a variety of presets which many of our customers are using and all of them are now facing the same problem.

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correct answers 2 Pinned Replies

Adobe Employee , May 09, 2024 May 09, 2024

Thanks for reporting this. We have been able to reproduce the issue and have passed it on to the product team to investigate.

I found that it failed on the following blend modes: 

Darken, Color burn, Darker color, Lighten, Color dodge, Lighter color, Difference, Exclusion, Subtract, Divide, Hue, Saturation, Color, Luminosity.

The rest worked normally.

 

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Adobe Employee , May 20, 2024 May 20, 2024

You should see the fix in the latest Beta build: 20240519.m.2625. 

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Adobe Employee ,
May 20, 2024 May 20, 2024

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You should see the fix in the latest Beta build: 20240519.m.2625. 

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Community Expert ,
May 20, 2024 May 20, 2024

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Yes, thanks! Tried it in Beta and it works. Now we "only" need this to be available in the official Ps version, since we can not expect all our customers to work in Beta. But I guess now that the fix is in Beta, it should become available in one of the next Ps fixes, right?

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Community Beginner ,
May 22, 2024 May 22, 2024

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Update:  There seems to be a partial fix in update PS version 25.9.0 as of 22nd May.  I say partial as the previously unusable user presets are still greyed out unless you open Photoshop via slecting the file either in Bridge or directly from the desktop via "Open With". Bit of a sticking plaster fix for now, but really not good enough.  Try it though, it does work this way. 

PS:  It won't work with subsequent files loaded from within PS, you need to exit and follow the same stated procedure.

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Adobe Employee ,
May 22, 2024 May 22, 2024

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To clarify, the fix went out to Photoshop (Beta) which is now at 25.10.0.  If the standard schedule holds, the June release would have the fix in non-Beta.

 

Thanks for letting us know about the cold open via Bridge: Open With.  We don't appear to handle that and update appropriately.  It does allow a kind of workaround for the bug in 25.9.

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