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P: Export As doesn't export all artboards if previews aren't all rendered after changing file format

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Explorer ,
Dec 14, 2021 Dec 14, 2021

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When using multiple artboards in the one psd, when i try to use 'export as' to quickly export jpgs i'll be lucky if it exports two of the artboards. The menu closes as if its completed what you have asked it to do but it doesnt do anything.

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macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Feb 17, 2022 Feb 17, 2022

Hi all,  

 

We're happy to announce the release of Photoshop 23.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

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Adobe Employee , Dec 20, 2021 Dec 20, 2021

Thanks. Engineering will take a look.

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Community Expert ,
Dec 14, 2021 Dec 14, 2021

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Hi thank you for posting this adobe team is checking all bugs hope it will be fixed soon...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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Does this happen with all documents? Or specific ones? Are you exporting to a local directory or an external drive, server or network drive?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Dec 19, 2021 Dec 19, 2021

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It happens if i export locally or to a dropbox folder. So i may have found what is causing this.

 

When the 'export as' menu first opens you can see it loading each individually artboard. When you change the export format ie jpg, png, gif. It loads the artboards again. If you press export before every artboard is finished loading it won't export all of them. 

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Adobe Employee ,
Dec 20, 2021 Dec 20, 2021

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Thanks. Engineering will take a look.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Hi all,  

 

We're happy to announce the release of Photoshop 23.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

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