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July 18, 2021

P: Export As not working after updating to MacOS 11.6.2

  • July 18, 2021
  • 45 replies
  • 20863 views

I updated to MacOS 11.6.2 this morning, and now my photoshop Export As is showing blank fields and gives the error message "No valid Asset to Export." I've tried on multiple files which exported before. I'm using Photoshop 23.1.0. Note: I was able to set the Export Preferences to "Use Legacy Export As" and that is working.

45 replies

Participant
January 19, 2022

Hola desde hace un tiempo vengo presentando problemas con la opción de Exportar Como, en reiteradas ocaciones he intenado de exportar alguna archivo y no me deja, al abrir la ventana como si fuese a exportar no me aparece la imagen y sus opciones para dice exportación no son visibles. Les dejo una imagen para que vean el problema que tiene la opción.

 

Espero puedan solucionar este problema ya que uso con mucha frecuencia esta opción. 

 

Gracias

 

nikunj.m
Community Manager
Community Manager
January 19, 2022

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers macOS version? Try updating Photoshop to the latest version (23.1.1) to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes!

Regards,

Nikunj

Yona5E7C
Participating Frequently
January 19, 2022

Updated PS to 23.1.1. 

Issue still there

Yona5E7C
Participating Frequently
January 18, 2022

Same here!

(following) 

Participant
January 9, 2022

Hallo zusammen, 

 

ich habe vor zwei Tagen mit Photoshop gearbeitet und alles lief wie immer. Auf einmal war ohne Vorwarnung der Akku meines Laptops leer und der Laptop schlagartig aus. Ich holte mein Ladekabel und wollte weiterarbeiten, aber der Export funktioniert seitdem nicht mehr. Speichern klappt. Bei "Exportieren als" sind die Felder ausgegraut und ich kann nichts anwählen (siehe Foto). Ich habe den PC mehrmals neu gestartet, die Voreinstellungen zurückgesetzt und Photoshop neu installiert. Keine Veränderung. 

Für Hilfe bin ich dankbar!

 

LG Mona

Ged_Traynor
Community Expert
Community Expert
January 9, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

If that dosen't help, try using the Adobe cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Participant
July 18, 2021

Having trouble exporting PNG. I'm unable to use quick export to png - it was working the other day just fine. Nothing happens. Also, export As --> PNG gives me a "Cannot Export to This Location" error. 

 

Tried resetting my preferences - didn't fix it. 

 

Photoshop CC 22.3.1. Was working fine until 3 nights ago. 

 

Any help would be greatly appreciated. 

 

 

Mohammad.Harb
Community Expert
Community Expert
July 18, 2021

Are you on mac or windows ?

did you restart your computer?

Did you try saving to another location ?

Participant
October 8, 2021

Hi,

 

I am having the same issue. Working with Mac.
Tried the quickfix of ticking the "ask where to export exch time"

NOTHING changed and it is SO frustrating! 
Can you please advise what to do?

 

What is the meaning of "use legacy 'export as'"?