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31

P: Fit on Screen Not working in 23.3.0

Explorer ,
Apr 13, 2022 Apr 13, 2022

After updating yesterday to the latest version of Photoshop (23.3.0), the Fit on Screen menu item and associated Command-0 shortcut no longer enlarge an image,  If the Zoom tool is active, pressing the Fit Screen button still works.  I am on an M1 Mac, OS 12.3.1.  

Bug Fixed
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macOS , Windows
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correct answers 2 Correct answers

Explorer , May 09, 2022 May 09, 2022

Bug fixed with update 23.3.2.

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Adobe Employee , Apr 19, 2022 Apr 19, 2022

Thank you for reporting this issue.  Engineering is investigating.

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replies 156 Replies 156
155 Comments
LEGEND ,
Apr 21, 2022 Apr 21, 2022

It fixed two issues: 'white' layers, and freezing of Photoshop, but yeah - we want more fixes 😄

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Community Beginner ,
Apr 21, 2022 Apr 21, 2022

It did NOT fix it for me either.

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LEGEND ,
Apr 21, 2022 Apr 21, 2022

You speak as if it was said somewhere that a current update must fix this bug, where?

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Community Beginner ,
Apr 23, 2022 Apr 23, 2022

Didn't fix it here either. Uninstalled again and back to 23.2.2.

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New Here ,
Apr 23, 2022 Apr 23, 2022

Same problem here w command 0. Mac Mini 2018 on Catalina and MacBook Pro 2018 w Montery.

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New Here ,
Apr 26, 2022 Apr 26, 2022

i am on a macbook pro using OS 11.5.2 (big sur) and photoshop 23.3.1 and it is not working for me either

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Community Beginner ,
Apr 26, 2022 Apr 26, 2022

I'm using the updated version too, and the Fit on Screen menu item and associated Ctrl-0 shortcut no longer enlarge an image if the image is floating. If the image is docked to the top of the page, they work for me.

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LEGEND ,
Apr 26, 2022 Apr 26, 2022

Feel free to vote, since the only comment may be lost between others.

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New Here ,
Apr 27, 2022 Apr 27, 2022

Heute habe ich die aktuellste PS-Version 23.3.1 auf meinem MacBook Pro M1 Max installiert. Jetzt habe ich festgestellt, dass die Funktion "Ansicht -> Ganzes Bild (command+0)" sich leider nicht mehr wie gewohnt verhält.

 

Bisher konnte ich Bilder über command+0 auf die gesamte Bildschirmfläche skalieren, sowohl vergrößern als auch verkleinern. In der aktuellen Konfiguration funktioniert dies aber leider nur abwärts. Soll heißen: wenn ein Bild größer als die Bildschirmfläche ist, wird es bei command+0 auf die Bildschirmfläche herunterskaliert. Habe ich ein Bild, welches kleiner als die Bildschirmfläche ist, funktioniert das Tastaturkürzel nicht, es passiert nichts.

 

Ich brauche hier dringend Hilfe, da es eine für mich unerlässliche Funktion ist!

 

Vielen Dank im Voraus!

 

PS 23.3.1

Mac OS Monterey 12.3.1 

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Marlon Ceballos
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LEGEND ,
Apr 27, 2022 Apr 27, 2022

You should read about this bug because you again adviced wrong solution, so like here: Apr 26, 2022

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Community Beginner ,
Apr 27, 2022 Apr 27, 2022

Just updated my photoshop this afternoon and now I'm getting the same problem as well. Going to the menu to "fit to screen" doesn't work. Using the key command doesn't work. Resetting preferences doesn't work. Uninstalling and reinstalling Photoshop doesn't work.

 

The only thing that seems to work is if I hit CMD + until the image is way bigger and then fit to screen seems to work.

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Participant ,
Apr 27, 2022 Apr 27, 2022

Ctrl-0 not the same as before (fill screen)

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New Here ,
Apr 27, 2022 Apr 27, 2022

MacBook Pro M1 2020 Monterey OS12.3.1

Mac Mini M1 2020 Monterey OS 12.3.1

 

Photoshop 23.3.1 unable to resize with the much relied on 'command 0' on either of the above machines. 

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LEGEND ,
Apr 27, 2022 Apr 27, 2022

Vote.

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Community Beginner ,
Apr 28, 2022 Apr 28, 2022

I have a brand new Mac Studio running MacOS 12.3.1, with a fresh install of Creative Suite fully updated. I am having this very problem. Fit On Screen (Command-0) will down-size to fit, but will not up-size to fit. My 2013 MacPro with same OS does not have this problem. That machine hasn't been updated to the latest version of PS. It's one update behind. 

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Participant ,
Apr 28, 2022 Apr 28, 2022
Really? I just noticed it a few days ago.
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Participant ,
Apr 28, 2022 Apr 28, 2022

What kind of a mickey mouse operation are they running? If you consistantly find errors upon release of new or updated software, why do you not have a checklist to test every operation? Don't be a bunch of billionaire clowns! Check out every detail before releasing it. This same level of errors has been going on for years. Please smarten up and do a professional job so you don't look like fools! (Sorry, but it really looks bad!)

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LEGEND ,
Apr 28, 2022 Apr 28, 2022

It started in 'one update behind' you most likely have. See title.

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Community Beginner ,
Apr 29, 2022 Apr 29, 2022

I am running Win10 and have the same issue.  The fit to screen  was working previously.  Control+0 doesn't do it either.  Any update on this fix?  Thanks.

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

Just for reference,

Cmd 0 and Cmd 1 does work properly on my system no matter the zoom level of my image.

Adobe Photoshop Version: 23.3.1 20220419.r.426 4d24a4c x64
Operating System: Mac OS 10.15.7  Macbook Pro 13in Mid 2012  GPU Intel HD4000 GPU checks normal.
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2500 MHz
Built-in memory: 16384 MB
Free memory: 6952 MB
Memory available to Photoshop: 13384 MB

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Contributor ,
Apr 30, 2022 Apr 30, 2022

Dear Adobe,
Had the same issue and it is such a fundamental flaw - that I figured you would notice that ctrl-0 no longer worked and would fix it.
Sure enough, along came 23.3.1 and ctrl-0 worked fine again... for one session.
Opened it this morning and ctrl-0 is again broken.
EVERY designer I have ever met, will use ctrl-0 to maximise the image they are working on - at least once per session.
I know that Adobe Quality Control on updates is poor anyway - but most of the time we're lucky that they only break 'small things' for a month or two.
.
Breaking ctrl-0 is, for me, as much of a crime as when they broke '[ ]' from working to increase/decrease sizes.
.
Please feed the coding chimps more bananas and get this sorted - thanks.

Windows 10 - all updates applied - and ctrl-0 has worked for me for 20+ years 

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LEGEND ,
Apr 30, 2022 Apr 30, 2022

Without Tabs or Full Screen Mode?

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Contributor ,
Apr 30, 2022 Apr 30, 2022

Saw some suggestionks on here - tried various modes - does not seem to make a difference to me.
When I applied the update last night and it worked again - I was optimistic - the issue returned very quickly.

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Participant ,
Apr 30, 2022 Apr 30, 2022

It makes sense to have a perfect "Check List" before issuing it as the current software (ie. PS). Every single detail should be checked by as many engineers as it takes. They can work for some of the older bugs when not check listing. Billions await. Maybe a program that does this could be created to speed up the process. You'll probably here something like "Can I have 12 microseconds of your time!" the list man laughed. 

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