Inspiring

P: Flickering on canvas (windows 10) (Narration enable)

Forum|Forum|10 years ago
December 2, 2015
20 replies
743 views

After the Photoshop CC 2015.1 update, the canvas area on PS, AI e ID flickers as soon as program is opened.

Flickering prevents use of menus, which also flicker.

OS is Windows 10, graphics board is NVidia GTX980 w/ latest driver.

Reverting to earlier versions of PS, AI e ID solve the problem.

Windows

This topic has been closed for replies.

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gustavorinaldi

Participating Frequently

Yes it does (for all 3 of them). I used the solution Pedro Almeida posted and now I can use them, but if I try to enable the Start workspace again (with CC fully updated) the problem starts again.

Brett N

Adobe Employee

Does the problem go away if you disable the Start workspace?

G

gustavorinaldi

Participating Frequently

I've already updated my video driver (currently running version 361.43 of the Geforce driver) and the problem persists.

Couldn't it be something related to the Start menu?

F

FeedbackCommunityMemberAuthor

Inspiring

The three applications don't share much - except that they all use the GPU.
So my guess would be a video driver bug (update from the GPU maker's website).

G

gustavorinaldi

Participating Frequently

Unfortunately I still get the flickering after the update. And for the record: I never had the Windows Narrator enabled and the same problem also occurres with Illustrator and After Effects. Thank you for addressing the issue though.

J

J453

Legend

This should be solved in the 2015.1.2 update released today: http://blogs.adobe.com/crawlspace/201...

F

FeedbackCommunityMemberAuthor

Inspiring

Could someone having this problem make a screen recording please?

I have an ATI card and was unable to reproduce this issue.

Brett N

Adobe Employee

Solutions now documented:
https://helpx.adobe.com/creative-clou...