P: Frame "Paste over selection" command fails if PSD contains groups

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Explorer ,
Nov 30, 2018 Nov 30, 2018

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Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64

I have PSD with frame animation and the at least one layers group, I can't use the "Paste frames" command with "Paste over selection" option. 
When I try to run such a command, I get the error "Could not complete the command because of a program error".

After removing the layer group (with "Ungroup layers" command, thus the group's content is not deleted), the "Paste over selection" starts to work fine.

Steps to reproduce:

  1. create new PSD 
  2. create frame animation
  3. create the new frame (there should be 2 frames now)
  4. create new group and create new layer inside this group
  5. in the Timeline panel under the "hamburger" button select "Copy frame"
  6. Again in the Timeline panel under the "hamburger" button select "Paste frame..."
  7. Select "Paste Over Selection" option and press Ok.
  8. The error will be showed.
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 11, 2019 Mar 11, 2019
This should now be fixed in the Photoshop 20.0.4 release. Feel free to update Photoshop and let us know if this is resolved for you. To update Photoshop CC to 20.0.4, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating Thank you for the report, Serg! Regards, Mohit

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8 Comments
Adobe Employee ,
Dec 13, 2018 Dec 13, 2018

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Thanks. I can reproduce with your steps. I've asked engineering to take a look.

The workaround is:  Go to Preferences->Performance and enable "Legacy Compositing" and restart Photoshop

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jan 24, 2019 Jan 24, 2019

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As the title says, Photoshop keeps coming up with the message "Could not complete the command because of a program error" when I attempt to paste frames on top of each other in Timeline and I can't work out how to fix it. It's super frustrating and looking at solutions already around they either don't work or I don't understand them. I don't use Photoshop professionally so I'm not very well-versed with how it works. I'd be really grateful if someone could help me out!

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Explorer ,
Jan 25, 2019 Jan 25, 2019

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I can confirm that suggested workaround works fine both from UI or from the JSX code.

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Adobe Employee ,
Feb 12, 2019 Feb 12, 2019

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This will be fixed in an upcoming release to Photoshop.

This should be fixed in the Photoshop 20.0.3 release.

Feel free to update Photoshop and let us know if this is resolved for you.

To update Photoshop CC to 20.0.3, click "Update" in the Creative Cloud desktop app next to Photoshop CC.
More detailed instructions for updating

Thank you for the report Serg!
Regards,
Pete

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Explorer ,
Feb 12, 2019 Feb 12, 2019

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I just updated to the Photoshop: 20.0.3 20190130.r.57 2019/01/30: 1204598  x64
The problem is still here. I can reproduce it with the exactly same steps as described in the first message.

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LEGEND ,
Feb 22, 2019 Feb 22, 2019

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Same here. I encountered the issue, found this topic, updated, and still experience the issue.

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Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

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Thanks for the update. Sorry the bug is still there. It looks like this fix will go into the next Photoshop update. Apologies for giving false hope here.

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Adobe Employee ,
Mar 11, 2019 Mar 11, 2019

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LATEST
This should now be fixed in the Photoshop 20.0.4 release.
Feel free to update Photoshop and let us know if this is resolved for you.

To update Photoshop CC to 20.0.4, click "Update" in the Creative Cloud desktop app next to Photoshop CC.
More detailed instructions for updating

Thank you for the report, Serg!
Regards,
Mohit

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