Inspiring

P: Gemini and Flux generative fill not working in Photoshop 27, Progress bar stuck

Forum|Forum|4 months ago
October 28, 2025
23 replies
1907 views

Just updated to latest version of Photoshop, version 27.0.0 on Windows. For some reason generative fill using either Gemini or Flux Kontext Pro is not working.

I make a selection

In the contextual task bar I click on Generative Fill

I select either Gemini or Flux

I type a prompt (can literally be anything)

Photoshop shows the progress bar and it creates the Generative Fill layer. But at like 50/75% of progress the progress bar suddenly disappears and the generative fill layer also is gone. No errors, no crashes, just .. as if it never happened. Firefly generation works just fine. I have tried different images, from scratch, different prompts. It doesn't matter, the 3rd party generative options simply do not work for me. I have also installed the Photoshop beta just in case, and that has the same issue unfortunately.

What can be the cause? Is there some place where I can check logs for any possible errors?

Rob33517119tz5q_27-0-_System_Info.txt

AKS666_-_System_Info.txt

Windows

F

FirstTaste

Participant

Hi - trying to use generative fill via the crop tool on Photoshop and it just isn’t working. I have been trying all day and hasn’t worked once. I have logged out of my Laptop, LR, PS and back in - no joy. Message received says sometimes there is something wrong with my internet (there isn’t) and sometimes in ternal error. Is it just me? Anyone have any work arounds??

Hannah Nicollet

Community Manager

So glad to hear!

Hannah Nicollet

Community Manager

Bonjour @joanng63524557,

Si vous rencontrez toujours ce problème, pourriez-vous me contacter à nicollet@adobe.com ? Je serais ravie d’organiser un partage d’écran afin que vous puissiez me montrer ce qui se passe et que nous puissions le résoudre ensemble.

Merci,
Hannah Nicollet
QE, Photoshop

T

TabularSplash78

Participant

@AKS666 On MacOS there's no message, but on Windows it's visible.

A

AKS666

Inspiring

So, everything is working now. My boss found the setting to allow 3rd party AIs... ^^

Maybe it would be good to show an error message instead of just make the AI not work. That's why people come to the forum ranting. 😉

Rav052024WhLED

Participating Frequently

I contacted my adminstrator team. They are still in the process of evaulating this AI features from Photoshop. They think this may be a risk in exposing company's server becaue it requires to open up some firewall ports.

R

rowb

Participant

why is it not working in the suite for teams ???
i am the administrator and i dont finde tools to activate!!!

please help ADOBE!!!!

E

eslam_9284

Participant

Nano banana and flux not work in photoshop why

Glenn 8675309

Legend

Run the file (the .exe file) as an administrator.

CREAM Motion

Known Participant

Am I the only one having this issue ?
Nano Banana does not work for me, I reinstalled PS, deleted preferences.... I still doesn't work

N

Nedo_B

Participant

Nano Banana does not work for me too, only Firefly.

M

macstudio

Participant

Downloaded PS 27.0 & 27.1 (Beta) and cannot access the AI generator 'select reference image' in any version of PS I tried. Other features work well. Went to virtual chat and after a lot of back & forth and desktop sharing I was told to put my 'problem' on 'Community'... NOTE: I am on a MAC and have been a full Cloud member since 2014.

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