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andrews8734641
Participating Frequently
June 27, 2023

P: History Log breaks after closing Photoshop

  • June 27, 2023
  • 7 replies
  • 718 views

I have a couple users where the History Log stopped working after the update installed today.

If I disable the log then re-enable it it will work until Photoshop is closed. It will not log anything after Photoshop is relaunched though.

The app is set to auto update through the Creative Cloud launcher.

    This topic has been closed for replies.

    7 replies

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    September 14, 2023

    Have been able to reproduce this one and have logged this bug for the team to investigate. 

     

    Sorry for the trouble on this one!

      J
      jellysquare
      Inspiring
      September 14, 2023

      I have been having the same issue. It has not been fixed in the recent several updates.
      I cannot use the new version of PS because I use the log for all my billing since I switch between images for different jobs all the time.

      I am still stuck on PS 24.4.1 since that is the last release that actually records the history log.

      I cant belive that there is just no fix and noone seems to care at Adobe.

        A
        andrews8734641Author
        Participating Frequently
        June 28, 2023

        Tried resetting the preferences and even clearing out the settings folder entirely.

        After I turn on the log it works until I close Photoshop then it stops again.

          Jeff Arola
          Community Expert
          Jeff ArolaCommunity Expert
          Community Expert
          June 28, 2023

          It might be worth doing a manual reset of the photoshop preferences so you can restore

          the old preferences if it doesn't work.

          (under Manually)

          https://helpx.adobe.com/photoshop/using/preferences.html

           

            Jeff Arola
            Community Expert
            Jeff ArolaCommunity Expert
            Community Expert
            June 28, 2023

            Does it matter what the settings are in the History Log preferences?

              A
              andrews8734641Author
              Participating Frequently
              June 27, 2023

              Version 24.6.0
              It was the auto update non-beta.

                Jeff Arola
                Community Expert
                Jeff ArolaCommunity Expert
                Community Expert
                June 27, 2023

                What version of Photoshop do you have and is it the Beta version?

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