P: Holding shift while dragging guides breaks coordinates display.

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Community Beginner ,
Jul 13, 2022 Jul 13, 2022

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Pretty basic issue:

 

  1. Photoshop 23.4.1
  2. Mac OS 10.15.7
  3. Dragging a guide while holding shift causes the coordinates display box to freeze or not display. The coordinates display box returns to functionality after releasing shift.
  4. The coordincates box should be visible and functional while holding shift and moving guides.

    dragging guide without shift.png    dragging guide with shift.png
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correct answers 3 Correct answers

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hi all,

 

We're happy to announce the release of Photoshop 23.4.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   

 

Let us know if the update resolves the problem for those affected, and share your feedback.  

 

Thanks,

Mohit

Status Fixed

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Adobe Community Professional , Jul 19, 2022 Jul 19, 2022

@Paul Zahorosky this issue has been fixed in version 23.4.2

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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Adobe Employee , Jul 13, 2022 Jul 13, 2022

We can confirm this bug and team is working on it. 

 

Status Investigating

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8 Comments
Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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Hi

I can reproduce this issue on Windows 10, Photoshop version 23.4.1, works fine in version 22.5.8

I'll tag @CoryShubert 

Edit: there's also another issue with dragging a guide

Version 23.4.1

2022-07-13 16_43_03-Untitled-1 @ 50% (RGB_8).png

Version 22.5.8

2022-07-13 16_46_37-Untitled-1 @ 50% (RGB_8).png

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Thank you @Paul Zahorosky  and @Ged_Traynor, we see it here as well and will pass it on to the team to investigate.

 

Thank you,

-- Cory

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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Thanks @CoryShubert 

I just editing my post with another issue about the guides, I seen this one reported before but couldn't find the thread

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Community Beginner ,
Jul 13, 2022 Jul 13, 2022

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Thanks @Ged_Traynor for validating the issue and tagging @CoryShubert.

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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We can confirm this bug and team is working on it. 

 

-- Cory
Bug Investigating

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Adobe Community Professional ,
Jul 19, 2022 Jul 19, 2022

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@Paul Zahorosky this issue has been fixed in version 23.4.2

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi all,

 

We're happy to announce the release of Photoshop 23.4.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   

 

Let us know if the update resolves the problem for those affected, and share your feedback.  

 

Thanks,

Mohit

Bug Fixed

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Community Beginner ,
Jul 19, 2022 Jul 19, 2022

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@Ged_Traynor @Mohit Goyal I've updated Photoshop to version 23.4.2 and the issue appears to be fixed. Thank you for the assistance and fast update.

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