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P: I can't adjust the size of paragraph text bounding boxes

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LEGEND ,
Jun 21, 2016 Jun 21, 2016

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In PS 2015.5 I can't adjust the size of paragraph text bounding boxes ...anyone else running into the same issues?

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Aug 08, 2016 Aug 08, 2016

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New Here ,
Jun 22, 2016 Jun 22, 2016

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Sorry to hear that this has happened. Could you tell us more about this issue. We are trying to figure out if it is a bug. 

Does the cursor change to double-head arrows when hovering over the bounding box? If it does, what happens if you click and drag? 
Alternatively, it would help if we could see a short video showing the issue.

Could you also share your system info? That is under the Help Menu and then System Info. 

Thanks, 
Catherine 

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LEGEND ,
Jun 22, 2016 Jun 22, 2016

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Thanks for responding so quickly Catherine! I made a quick video...but, it's hard to see my cursor.

I'm using the text tool and selecting the bounding box...but, when I go to drag a corner or side of the bounding box (as I was able to just yesterday before the 2015.5 upgrade), it just deselects the text bounding box.

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New Here ,
Jun 22, 2016 Jun 22, 2016

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Interesting. So do you see the cursor change when you go to drag a corner or side of the bounding box? What does your cursor look like when you go through these steps? 

Also, could you share your system info? 

Thanks, 
Catherine 

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LEGEND ,
Jun 22, 2016 Jun 22, 2016

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Again, sorry you couldn't see my cursor (Giphy). When I select the bounding box, the double arrow cursor is activated and the anchor points of the bounding box appear. Once I click on one of the anchor points, the cursor disappears and unselects the bounding box. Strange.

I've tried disabling all my plugins, font management and anything else that might be related...no dice.

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LEGEND ,
Jun 22, 2016 Jun 22, 2016

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I'm having the same issue. On two different copies (Work and Home) - both PC but one Windows 8 an the Other Windows 10.

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Hello, i'm having that exact same problem. It's quite the issue.

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Hello. Me too. I'm on Mac.
text area edit disappear when i try to adjust text box. I cannot resize text box.

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New Here ,
Jun 23, 2016 Jun 23, 2016

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Me too. Mac, El Capitan 10.11.5. Bounding box resizing worked fine yesterday before I updated to 2015.5.

I will have to revert to previous version while you fix this.

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Me too. It is really a show stopper. I have an updated Mac and see the cursor change. A few times it works, mostly on text made in the previous version. Please fix it ASAP. Its is very difficult to make web and app design

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New Here ,
Jun 23, 2016 Jun 23, 2016

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Same issue. Mac OS X El Capitan 10.11.3.

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New Here ,
Jun 23, 2016 Jun 23, 2016

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Figured out that text area size could be changed if you drag it outside the artboard.

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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DON'T UNINSTALL 2015.5! It removes PS 2015 too...even though they look like separate apps in the Applications folder.

I had to redownload and install PS 2015 so I could continue working. I just hope that the 2015.5 files are reverse-compatible.

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Model Name: MacBook Pro

  Model Identifier: MacBookPro11,2

  Processor Name: Intel Core i7

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

  Boot ROM Version: MBP112.0138.B17

  SMC Version (system): 2.18f15

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New Here ,
Jun 23, 2016 Jun 23, 2016

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Tell me pls, where can I download PS 2015?

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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I work in a corporate environment so, we have a central place to download apps...although we get our updates from the CC app. Sorry Victor!

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New Here ,
Jun 23, 2016 Jun 23, 2016

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Sucks. 🙂
I hope Adobe would fix this bug asap.

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Adobe Employee ,
Jun 23, 2016 Jun 23, 2016

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Perfect...thanks Pete!

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LEGEND ,
Jun 23, 2016 Jun 23, 2016

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Sorry it's not better quality... in a pinch 🙂

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LEGEND ,
Jun 24, 2016 Jun 24, 2016

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SAME ISSUE. please help!! it's driving me insane.

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LEGEND ,
Jun 24, 2016 Jun 24, 2016

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also confirming that i just recently downloaded the 2015.5 version and assuming that is what is directly causing the issue... 

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Adobe Employee ,
Jun 24, 2016 Jun 24, 2016

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Does it make a difference if you adjust the Reduce user friction option? https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#Disable_Reduce_Use...

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LEGEND ,
Jun 24, 2016 Jun 24, 2016

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I've already reverted back to regular 2015 so I can work. But, I did have it enabled.

Can anyone else answer Pete's question?

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LEGEND ,
Jun 24, 2016 Jun 24, 2016

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It Worked! Tried multiple Docs... all fine now! NICE!

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LEGEND ,
Jun 24, 2016 Jun 24, 2016

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having the same issue but I do not understand how to execute what is described in the link above... Sorry for needing newbie advice.

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