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Participant
December 13, 2021

P: Image Size with preserve details gives bad results with OpenCL enabled

  • December 13, 2021
  • 2 replies
  • 352 views

Hello, 

I bought recently a macbook and when I want to resample an image (from circa 25x25 cm/300 dpi to 50x50 cm / 200dpi), thing I often do, on the photoshop installed on the mac book, it doesn't work at all. You can see the picture transformed by this operation. 

When I do it on my windows computer, it works normally. 

 

Is there something checked by default ?

Is it a known bug on Mac ? on Photoshop ? 

I downloaded the last Photoshop version a couple of days ago. But the result is still the same. 

 

2 replies

Participant
December 14, 2021
Hi,
Thanks a lot. It works with the step 1.


Noaluen
Legend
December 13, 2021

1. Go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop and try your steps to see if the problem persists.

 

 

2. If #1 doesn't have any change, restore your preferences using this manual method. Does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.