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LifelongUser
Participant
May 22, 2025

P: Importing Adjustment Presets is not Working in PS 26.7

  • May 22, 2025
  • 8 replies
  • 938 views

This bug referenced here is happening in Photoshop 26.7. 

As mentioned in that thread, the bug occurs with presets that were created and functioning in earlier verisons (26.6.1) and presets that were created and exported in the latest 26.7. Each import attempt results in the error message in red: 

"There was a problem with your selected file, and the custom presets did not import."


Would love a workaround beyond dialing back to 26.6.1 or a general ETA on a bug fix update! TIA! 

    8 replies

    H
    haroldk87537308
    Participating Frequently
    July 31, 2025

    I've the same error, was running 26.7 and just updated to 26.9, Still not fixed for me.

     

    I've tried Anna McNaught Adjustment Presets and another from PhotoshopCAFE. Both were imported into earlier version of photoshop without error.

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    July 7, 2025

    This issue has been fixed with the recent update.

     

    Thanks,

    Cory - Photoshop Product Manager

    austina65991608
    austina65991608
    Participant
    June 23, 2025

    I ended up changing my boot drive from hdd to m2 because I realized I should have done that in the first place, and after redownloading photoshop the psap file loaded successfully. So problem solved for me

      G
      Gusray
      Participating Frequently
      June 19, 2025

      There was an update and I now use the new version which works fine so perhaps it is a Mac to PC problem 

        austina65991608
        austina65991608
        Participant
        June 18, 2025

        Hey there, I'm having the same issue with 26.7. I'm trying to import my adjustment presets onto a new computer so I don't think I have the ability to try an older version. My presets were made on a Mac but the new machine is a PC, maybe that's part of the problem? Has there been any update?

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        May 27, 2025

        Thank you @LifelongUser will have the team look into this.

         

        Thanks,

        Cory - Photoshop Product Manager

        L
        LifelongUserAuthor
        Participant
        May 22, 2025

        Sure thing! Thanks! 

        G
        Gusray
        Participating Frequently
        May 24, 2025

        I cannot import Adjustment Presets into photshop 2025. A red warnig box appears. I am running Windows 11. I have the latest Photoshop. I have tried starting it twice but nothing works.

        G
        Gusray
        Participating Frequently
        May 25, 2025

        @Gusray 

         

        A link to those presets would be helpful.  We could test the files directly that way.

        How far do you get?  Does the File Explorer window open?  Or do you see the warning dialog before that happens?

        What exactly does the warning box say?  Show us a screen shot if you are able (Use the Windows Snipping Tool)

         

        Mine is looking for .psap files.  Is the format you are trying to import?

         

        Are you able to Export All Custom Presets?

         

        You need to provide a lot more information (i.e. clues) before people can offer constructive advice.


        I have just gone back to a previous version of Photoshop and it is working now. Thanks for all the advice it is appreciated.

          CMass
          CMass
          Legend
          May 22, 2025

          Hey @LifelongUser, 

          Thank you for including a link to the previously reported bug in Photoshop Beta. I'm reaching out to the team and will reach out if we need more details. 


          ^CM

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