P: Inverted horizontal scroll bug (Windows 10) [2018]

[belhelha]

This is basically a repeat of someone else who posted this bug 5 months ago and never got a response. I however am not on a surface book it's an Asus Zenbook if that matters.

I myself have been dealing with this problem for at least 5 months probably longer and I AM SO TIRED OF DEALING WITH IT. Please fix this problem!!!!!

In the settings for Windows 10, you can reverse the vertical scrolling direction of the trackpad.

Normally, this has no effect on the horizontal scrolling direction. For example, in Illustrator and other programs, when you use two fingers to swipe left, the viewing area moves to the left (i.e. the document moves off to the right). This is the behavior of every program on the planet, Windows and Mac, except for Photoshop.

What happens now in Photoshop is that the horizontal scroll is also incorrectly reversed if you choose to reverse your trackpad's vertical scroll direction. This is clearly a bug as the behavior doesn't take place in any other Adobe products.

Someone mistakenly must have used the vertical reverse flag to also multiply the horizontal scrolling distance * -1. It's extremely annoying and counter-intuitive when trying to move around images. Please fix!

Here's a link to that bug:
https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2018-reverse-scroll-bug-in-win10...

[BastianSuivera]

Omg thanks, this fixed the issue, the X-Mouse Button Control

But yes, it's ridiculous one has to use a sepparate service/software running in background forever using some additional RAM, CPU and battery to change this behaviour

Photoshop with their huge budget and programmer workforce should've added a simple switch in the settings for people having this issue, as this happens ONLY in photoshop (at least for me so far, haven't found any other app with this issue)

[?imonBarto?]

How is this still not fixed in 2025? "Engineering is investigating this issue." This was 6 years ago and still nothing?

[michalk77797935]

How the [cursing removed] is this not fixed after almost 7 years? This is how you treat paying customers?

[benf60777433]

Yo, still not working. So we're now paying $96.99/month ($96.99 a month!!) and this very simple yet SUPER frustrating bug cannot be fixed? I usually do use a mouse and that's fine. But sometimes I'm out of the office and Just.Need.Things.To.Work.Properly when using the trackpad. Sort it out Adobe.

[pre15A9]

Please open a new ticket as noone on their team is checking this one as it's already shown as answered. Continue opening new tickes on a daily basis until eventually this becomes the only type of ticket and it will get their attention.

[Rufus T. Firefly]

I finally switched to the fantastic Affinity suite (link removed) and I'm not looking back. It takes a little bit of time to get used to the new interface (which is very similar to Phosohop anyway), but I've finally found a software that works, doesn't cost a leg (pay once, no monthly subscription), and most importantly is run by a company that listens to its customers and responds promptly to bugfix questions on their forums! I encourage anyone frustrated with bugs like this to do the same, you won't regret it