• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

P: Legacy (CEP) panels/plug-ins scaled too large/cut-off

1 Vote
Engaged ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

ppwv4Ps2021-f4069a74-681c-4b79-bbb0-9d9f70dd25dd-1228385160.jpgppwv4Ps2021-f4069a74-681c-4b79-bbb0-9d9f70dd25dd-1228385160.jpg

In Ps 2020 I had about 20 plugins which I told PsCC2021 to install like in Ps2020; and it did install them, But...

 

Of the 20 only 2 work OK; and then only partly. Basic issue is all are sized too big so only some of the panel is shown and panels cannot be re-sized. The 2 that I can re-size work OK but the size does not stick and are wrong old size when Ps 2021 is opened again.

 

Plugin developers say Adobe made a new code set for the legacy apps and broke the plugins?

 

I went to Adobe store and found a legacy plugin, installed OK, but same problem of panel size wrong/broken/does not work.

 

I am using 4K monitors. Ps 2020 was working just fine with them, and still is. Why break legacy stuff? I appreciate new plugins but nothing I use is there.

 

Please fix the legacy plugins i/f code...it should be as simple as copy/use what worked in Ps 2020.

 

Now I use Ps2020 for most things and Ps 2021 for any new features

Bug Unresolved
TOPICS
Windows

Views

143

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Nov 23, 2020 Nov 23, 2020

Thank you very much for the input from david_tyler_7846865.

I've also followed the steps David gave us to fix the problem, and everything works fine again:

  • Right click on the Photoshop 2021 executable.
  • Select properties.
  • Select compatibility tab.
  • Click on "Change settings to all users"

2020112313_57_28-8d0a5380-7fd2-4bc9-a100-88fea0a3e395-445074038.jpg
  • Then, in the new open tab, click on "Change high DPI settings"
2020112314_00_12-d4681e6a-b10b-4b4e-9189-74f65f2a4faf-253480332.jpg
  • Finally, in the menu at the bottom of the new tab, check "Override high DPI scaling behavior. S
...

Votes

Translate

Translate
41 Comments
Adobe Employee ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

Hi Doug, have you checked with the manufactures for updated plug-ins? Photoshop now uses a panel/plugin format called UXP - and many 3rd party developers have updated their plug-ins.

It would be helpful to get a list of panels you have installed. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
New Here ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

Hi Jeffrey, I have the same problem with all my extensions and I am having to use v 21.2.4 which works perfectly. I am using Adobe Color Themes extension which doesn't display properly. I assume this an Adobe product. Is this being updated?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

Adobe Color Themes isn's displaying correctly? It should work fine in the current version. I had one other thread where a graphics card was making CEP panels look empty/see through.

Do you have a screenshot of what it looks like?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

Are any CEP panels showing correctly? Or only specific ones?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
New Here ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

All CEP Panels are showing incorrectly. The Width is wrong on all of them and some can be expanded on length and but most can't.

Two screen shots attached one from v 21.2.4 the  other from v 22. taken within minutes of each other

Adobe Color Themes can be adjusted for length but not width

Tony Kuyper's TK7 can't be adjusted at all

202011134-433bc56b-584e-46e3-ad9e-9c5e39f00583-1500177167.png
202011135-87928e9d-ae70-49a3-bd60-92381d495c1c-1499253646.png
 

Eddie

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

I see. They are scaled differently. What is your UI scaling set to in Windows 10?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

I tried 100%, 125%, 150%, 175% and 200% - can't repro so far.


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
New Here ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

My Windows 10 UI is set at 100%. I have tried various settings but this only displays  everything larger but still wrong.

I have tried the photoshop preference settings for interface and workspace.  I can get small fonts but the buttons, controls and panels remain the same size so the content is still partly concealed.

The screen shots were taken a few minutes apart in the same windows session and environment and with the same photoshop settings in both versions. The only variable was the Photoshop version.

I have run both versions on my native laptop screen (1920 x 1080)  and my monitor ( 2560 x 1440) singly, extended and duplicated. I have also tried disabling my graphics card and running with the on board intel graphics.

In every instance the Panels are the same size. V21.2.4 scales the contents to fit but v22 does not.

Eddie

Votes

Translate

Translate

Report

Report
Engaged ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

I'm now on my other PC and also received a msg from TK. Seems the problem is on my 4K screens with windows not set at 100% that creates the problem...and is the fault of Adobe...because Ps cc 2021 has the problem and Ps cc 2020 on same PC does not have the problem. (When installing 2021 I had Ps import all the settings/prefs from 2020)

Now I am on my older PC (same win10 1909; different location) that has 1920x1200 screens (not 4K...but 4K's are on order) and...I just installed Ps cc 2021 (again has Ps import prefs from 2020) and all plugins look and act normal like they do in Ps cc 2020 on same PC.

Doug

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

Hello.

 

After installing / updating photoshop to the new version of 2021 (in windows 10), some extension panels appear cropped, without being able to use the functions found in the cropped area.

 

I leave some image captures of one of the panels that offer that error. In this case it is Tony Kuyper's panel 7, but the same error appears in other panels.

Panels-ed0a9bb5-b5bb-4d08-8c7a-5f3465d33ec7-986800438.png

The error occurs even with panels of Photoshop itself. For example, the "Adobe Color wheel" panel also has the same error, and it is not possible to resize it to show the cropped areas.

Panels2-fd09dc7f-275e-4c03-a017-5780e3f243b5-524312386.png
I have consulted the authors of the extensions and they have not been able to give me a solution. I have also checked the Adobe Support Community with the same negative result:
I leave a screenshot of the interface and workspaces configuration.
2020111522_40_42Preferencias-867ff942-3f99-4a95-81ec-2bcd18258733-1824151942.jpg
2020111522_40_47Preferencias-e78eb0c5-d7ad-4d36-ac5a-a787ce6caa1a-765835.jpg
I have uninstalled and reinstalled Photoshop. I have restarted the workspaces. I have verified that the settings are the same as in the previous version of Photoshop, but nothing has solved the problem.

Can anyone help to solve this problem?

Thanks and sorry for my bad English.

Verto

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

I have the same problem. I just opened a new topic commenting on it, without knowing that this topic was already dealing with the problem. My apologies for that.

https://feedback.photoshop.com/conversations/photoshop/extensions-panels-cropped-after-installing-ph...

I can add little more since I am in the same situation that other people have commented. 2560x1440 monitor and scale to 100%. I have tried various settings and none work. I have also consulted some authors of the extensions, but they have not been able to give me a solution. I am forced to continue working with the old version of Photoshop.

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

I have the same issue.

Everything was perfect on my 3 screens (1440p @ 125%, 4k @150% and 1080p @100%) in Photoshop 21; however, Photoshop 22 breaks everything and all of my precious panels are now good for nothing as I can't even see 1/3 of their interface. Most of them don't exist (yet) in the new plugin form.

I can't believe that in 2020 we still have broken HIDPI support with Adobe software... I'll have to run the older version for now I guess.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

The CEP extensions open as floating panels which hide part of the interface, I have just discovered by accident that if you dock the panel in the workspace it adjusts itself and reveals all the interface. If you undock it the problem reappears. It doesn't suit my workflow but it is a simple workaround until Adobe sort out the problem. Hope this works for everybody

Eddie

Votes

Translate

Translate

Report

Report
New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

False hopes. It sort of works if you dock in the far right column and expand the column width. For some extension panels this works fine but for others you still lose the bottom  part of the interface because the depth cant be extended. Adobe Color Themes is OK, Raya Pro 5 is usable and TK7 loses the bottom of the panels.

None of this should matter since everything worked fine in v21.2.4 

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

When the panels are docked, in some you can change the width, but not the height. Anyway, it doesn't work with all panels.

Below is a screenshot, which summarizes what floating panels, open panels, and docked panels look like.

Panels_PS2020_11_17-5170ec20-2deb-4f4f-8d8e-89a050d5b991-1191188600.jpg


Note: The panels are outlined in red.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

Hi Verto, our recent postings crossed in the ether.  I agree with your interpretation. I got slightly better results by using the far right column. TK Panels were a big problem. I’m stuck with v21.2.4 for now.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 20, 2020 Nov 20, 2020

Copy link to clipboard

Copied

I have exact same problem with cc21. Adobe color theme ext panel incomplete. cc20 works fine

Panelextensions-d512e142-550b-41b3-afc4-425818470c81-1424015851.jpg

Votes

Translate

Translate

Report

Report
New Here ,
Nov 20, 2020 Nov 20, 2020

Copy link to clipboard

Copied

Another example cc21 Panel extension incomplete

MyPanel-e637b335-c5c4-4462-8f52-c8f3a60a196f-1585727627.jpg

Votes

Translate

Translate

Report

Report
New Here ,
Nov 21, 2020 Nov 21, 2020

Copy link to clipboard

Copied

Found a solution.  Problem is a scaling compatibility with Windows.                                                                                                                                                                            Right click on photoshop icon > properties> compatibility > Change for all users Check: Override High DPI Scaling Behavior AND drop down to be determined by SYSTEM (not application which is the default)

Votes

Translate

Translate

Report

Report
New Here ,
Nov 21, 2020 Nov 21, 2020

Copy link to clipboard

Copied

Thanks David, it worked for me

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Thank you very much for the input from david_tyler_7846865.

I've also followed the steps David gave us to fix the problem, and everything works fine again:

  • Right click on the Photoshop 2021 executable.
  • Select properties.
  • Select compatibility tab.
  • Click on "Change settings to all users"

2020112313_57_28-8d0a5380-7fd2-4bc9-a100-88fea0a3e395-445074038.jpg
  • Then, in the new open tab, click on "Change high DPI settings"
2020112314_00_12-d4681e6a-b10b-4b4e-9189-74f65f2a4faf-253480332.jpg
  • Finally, in the menu at the bottom of the new tab, check "Override high DPI scaling behavior. Scaling performed by:" and select in the menu: "System (Enhaced)"
2020112314_01_28-85b3ea35-3eb1-43e1-9aa1-0d0496fb8f95-1523500280.jpg
  • Accept and apply the changes, and open Photoshop. Everything works correctly again:

2020112314_18_18AdobePhotoshop-55adffd8-37d4-4d21-8795-b3e0e33f75a8-1444001271.jpg

Thanks again to david_tyler_7846865 for helping us to temporarily resolve the problem, until Adobe fixes the bug in a new update.

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

@Verto

II tried this fix at first, it does work to fix the panel issues but it introduces some kind of shift in the vector calculations, on my system at least. With this fix zooming now does not point towards the middle of the screen anymore and gradients and other vectors do not appear where the cursor is...

Can anyone else confirm this? 

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Hi Charles,

I don't have that problem. If I zoom with the mouse wheel, everything works fine, centering the zoom where the mouse is. If I zoom with the keyboard shortcut, the zoom is centered in the center of the screen.

As for what you mention about gradients and vectors, I don't understand what you mean. In principle I have not found any errors in my system.

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

With that fix, on my system zooming in with the mouse drag + keyboard shortcut now zooms in towards a corner of the canvas instead of towards the center.

About the gradient vector, I meant the tool that places the start and end points of the gradient : it is now off-center from the cursor by a large margin and it appears off canvas most of the times I try to use it, making it completely useless for precise work.

It seems like forcing Windows to scale Photoshop somehow messes up with the pixel matrix that is used for some calculations in Photoshop, whereas some other tools work fine with the fix. I'll try to do a recording of the issue when I find the time, but I must say, on my system at least, those glitches make the solution a non viable one, as it breaks some functionalities, and I'm thus stuck with the older PP version until further notice. 

Votes

Translate

Translate

Report

Report
Explorer ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

In the "Change high DPI settings" menu, there are three options to override high DPI scaling.

On my system, if I choose the "Application" option, I get the slave error again with the panels. If I choose the option "System (Enhanced)", the error is corrected. But if I choose the option only "System", I also find a cursor deviation similar to what you indicate. Try changing the option of the rescaling override menu, and see what happens.

Votes

Translate

Translate

Report

Report