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VonNdaSun
VonNdaSun
Participating Frequently
March 29, 2022

P: Libraries being blocked by update information

  • March 29, 2022
  • 4 replies
  • 5874 views

There's a window about converting '/' to groups in the libraries window that can't be closed or moved, and it has made libraries inaccessible. I've tried restarting Photoshop, but it never goes away.Very frustrating!

    This topic has been closed for replies.

    4 replies

    J
    J453
    Legend
    November 10, 2022

    This should be fixed in Photoshop 2023 (version 24.0)

    F
    fuzzmartin
    Participant
    April 4, 2022

    This worked. Thank you. 

    J
    J453
    Legend
    March 30, 2022

    You can untab the Libraries panel and/or stretch the panel to reveal the Done or Skip buttons. I've asked the Libraries team to see if there a way to improve this experience.

      F
      fuzzmartin
      Participant
      April 2, 2022

      After the last update, this help dialogue "Convert '/' to groups" appeared in front of the Libraries tab and I cannot close it—which renders my Libraries unaccessible. There is no button to click it off. I can't click around it to close it. I deleted PS and reinstalled but the window remained—that said, I did not trash my settings on uninstall. 

       

      Is there a workaround? 

      Version: 23.2.2

      OS: macOS Monterey 12.2.1

      Computer: MacBook Pro (13-inch, M1, 2020)

      Chip: Apple M1

      Steps to reproduce program: Open Libraries menu

      Expected result: Be able to close help dialogue window

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 29, 2022

      Go to Assets.adobe.com and access your libraries online. Change whichever Library has a "/" to a dash to resolve.

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