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P: Libraries being blocked by update information

Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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There's a window about converting '/' to groups in the libraries window that can't be closed or moved, and it has made libraries inaccessible. I've tried restarting Photoshop, but it never goes away.Very frustrating!

VonNdaSun_0-1648586394797.png

Bug Fixed
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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Nov 10, 2022 Nov 10, 2022

This should be fixed in Photoshop 2023 (version 24.0)

Status Fixed

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5 Comments
Community Expert ,
Mar 29, 2022 Mar 29, 2022

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Go to Assets.adobe.com and access your libraries online. Change whichever Library has a "/" to a dash to resolve.

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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You can untab the Libraries panel and/or stretch the panel to reveal the Done or Skip buttons. I've asked the Libraries team to see if there a way to improve this experience.

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New Here ,
Apr 02, 2022 Apr 02, 2022

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After the last update, this help dialogue "Convert '/' to groups" appeared in front of the Libraries tab and I cannot close it—which renders my Libraries unaccessible. There is no button to click it off. I can't click around it to close it. I deleted PS and reinstalled but the window remained—that said, I did not trash my settings on uninstall. 

 

Is there a workaround? 

Screen Shot 2022-04-02 at 4.34.29 PM.png

Version: 23.2.2

OS: macOS Monterey 12.2.1

Computer: MacBook Pro (13-inch, M1, 2020)

Chip: Apple M1

Steps to reproduce program: Open Libraries menu

Expected result: Be able to close help dialogue window

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New Here ,
Apr 04, 2022 Apr 04, 2022

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This worked. Thank you. 

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Adobe Employee ,
Nov 10, 2022 Nov 10, 2022

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LATEST

This should be fixed in Photoshop 2023 (version 24.0)

Status Fixed

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