Participant

Photoshop Generative Fill Error - We've encountered an issue and can't complete your request...

Forum|Forum|1 year ago
August 28, 2024
58 replies
20913 views

When I use the generative fill to add detail to an image I get the error "We've encountered an issue and can't complete your request at this time. Thank you for your patience. Please try again later. "

The error has persisted since last week. I have tried severals to use it. I have updated and reverted to old versions trying to fix this problem to no avail. As of right it now it causing a work stoppage.

Thanks,

Lisa Noble

macOS

Kevin Stohlmeyer

Community Expert

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

for current updates regarding server issues.

dimashkel

Participant

Same issue. Worked for me like once in 30 times I'm trying to generate. Frustrating..

I

it0mac

Participating Frequently

The same problem, I tried both Windows and MacOS. So it's 100% an Adobe server issue.

It's a shame, because the subscription is valid, but the services are not provided, and I can imagine how much the company can be sued for if it is not resolved quickly

Kevin Stohlmeyer

Community Expert

2/04/2024 there is a noted issue on the server. Check status.adobe.com for updates.

E

Ebru307916588y4k

Participant

Same problem too. I downgraded to the 25.0 version and for now it worked

A

Alejandro32618694athl

Participant

Same problem. It's not working

Shinokazen

Participant

Thanks @Tibi34642248qz9z !, it solve the problem, you just need to downgrade the ver. to 25.0 , let's hope the issue will be fixed for the major issue right now for the latest ver.