Photoshop Generative Fill Error - We've encountered an issue and can't complete your request...

[Lisa23737060rmqx]

When I use the generative fill to add detail to an image I get the error "We've encountered an issue and can't complete your request at this time.  Thank you for your patience. Please try again later. "

The error has persisted since last week.  I have tried severals to use it.  I have updated and reverted to old versions trying to fix this problem to no avail. As of right it now it causing a work stoppage.

Thanks,

Lisa Noble

[IURII28348962s7rg]

[Ad32978423idv5]

Roll back... what to do first? Uninstall the latest first or install older version?

[amirgelman]

What fixed it for me was downgrading to the previous major version.
So I was using 2.6 and downgraded to the latest 2.5 version.

[Shinokazen]

Thanks @Tibi34642248qz9z !, it solve the problem, you just need to downgrade the ver. to 25.0 , let's hope the issue will be fixed for the major issue right now for the latest ver.

[al27455488yzvo]

thank you

[Alejandro32618694athl]

Same problem. It's not working

[Ebru307916588y4k]

Same problem too. I downgraded to the 25.0 version and for now it worked

[Kevin Stohlmeyer]

2/04/2024 there is a noted issue on the server. Check status.adobe.com for updates.

[it0mac]

The same problem, I tried both Windows and MacOS. So it's 100% an Adobe server issue. 

It's a shame, because the subscription is valid, but the services are not provided, and I can imagine how much the company can be sued for if it is not resolved quickly

[dimashkel]

Same issue. Worked for me like once in 30 times I'm trying to generate. Frustrating..

[Kevin Stohlmeyer]

2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and...

for current updates regarding server issues.