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P: Licensing Error when trying to download a new stock template

1 Vote
Community Beginner ,
Dec 19, 2022 Dec 19, 2022

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quando cerco di scaricare un modello gratuito da adobe stock mi dà questo errore... qualcuno sa come risolverlo? Ho provato a disconnettermi dall'account e riconnettermi, riavviare il mac ma non ha funzionato...

 

Immagine 19-12-22 alle 19.11.jpg

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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Dec 19, 2022 Dec 19, 2022

Engineering is working on this issue.

 

Workaround:Download template from Adobe Stock:

 

  1. Enter name of the template in “Find more templates” in CMDN and click Go; or just click Go to go to Adobe Stocks and find the template there
    Download template from Adobe Stocks or Save to CC Library
  2. If template was downloaded as .psdt file, File->Open and open it in PS
  3. If it was saved to library, right click on it in Libraries panel > Open New document
  4. In both cases, PS will create new document from this tem
...
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1 Comment
Adobe Employee ,
Dec 19, 2022 Dec 19, 2022

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Engineering is working on this issue.

 

Workaround:Download template from Adobe Stock:

 

  1. Enter name of the template in “Find more templates” in CMDN and click Go; or just click Go to go to Adobe Stocks and find the template there
    Download template from Adobe Stocks or Save to CC Library
  2. If template was downloaded as .psdt file, File->Open and open it in PS
  3. If it was saved to library, right click on it in Libraries panel > Open New document
  4. In both cases, PS will create new document from this template

Senior Product Manager - Customer Advocacy - Digital Imaging
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