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Inspiring
December 23, 2008

P: No image preview on Open dialog box on Windows

  • December 23, 2008
  • 485 replies
  • 33353 views

The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.

485 replies

mysticcoder
Participating Frequently
October 11, 2022

Adobe Support Community rules state that content including "advertisments" are not permitted. They also state, that posting a link to a 3rd party website is permissible only if it is a.) relevant AND 2.) the website content is free. As you have mentioned yourself, your software is not free. So according to forum guidelines, it is not permissible to post a link here. Promoting 3rd party software can also expose Adobe and moderators alike to liability issues, so I assume, these rules also serve to protect from any unwanted legal implications. 

 

>> Bla Bla. What are you talking about legal implications?

>> Advertising? How? Just information on possible 3rd party solutions.

>> Seems like you have a gripe against the free market.


But that is not the point I am trying to make. I'm also not trying to sabotage your business model. I just noticed in this and previous threads relating to this topic, that when Adobe users post legitimate concerns regarding native thumbnail display issues in Windows, moderators and 3rd party software developers alike tend to push third party solutions.

 

>> The discussion still remains. Regardless of anyone offering third party solutions. Everyone has free will and can make their own choices.

 

 

I understand this may be convenient, but it also tends to kill any possibility for further discussion. 3rd party software developers happily join in, present their own solution as the only possibility to solve the problem and then try to subtly silence any opposition to that view. Just in the two previous messsages directed against the concerns I raised earlier.

 

>> Again - what now? killing discussion? How? there’s just more information on the table for people to discern. Nobody is forcing anything down anyone’s throat.

 

 

This kills any discussion and tends to create an atmosphere of intimidation, in which legitimate questions are silenced from the start. This is not how a forum should operate and therefore community guidelines exist: Namely to make possible a free and open platform to raise authentic concerns. To let others speak freely and without fear, also giving Adobe a very important tool to understand true customer sentiments.

 

>> Again - killing discussion? How? There’s more to discuss. Nobody is being forced to do anything.

 

 

It should be in the interest of Adobe to create and protect a healthy climate, in which anyone can post their concerns without being harrassed, spamed or told to "stop complaining" or told to "pony up dollars for a third-party solution".

 

>> A healthy climate? For whom? Against what? What the hell are you talking about? harassed? spammed? none of that is going on. I suggest you see a therapist.

 

 

I understand that you want to sell your software, but this is not the way to do it.

>> What is not the way to do it? Against your ideals / tortured perspective of reality? Nothing untoward is going on at all. It’s a discussion forum about issues and solutions. You might need some help if you find it all a bit too much for your sensibilities.

Inspiring
October 11, 2022

Adobe Support Community rules state that content including "advertisments" are not permitted. They also state, that posting a link to a 3rd party website is permissible only if it is a.) relevant AND 2.) the website content is free. As you have mentioned yourself, your software is not free. So according to forum guidelines, it is not permissible to post a link here. Promoting 3rd party software can also expose Adobe and moderators alike to liability issues, so I assume, these rules also serve to protect from any unwanted legal implications. 

But that is not the point I am trying to make. I'm also not trying to sabotage your business model. I just noticed in this and previous threads relating to this topic, that when Adobe users post legitimate concerns regarding native thumbnail display issues in Windows, moderators and 3rd party software developers alike tend to push third party solutions.

 

I understand this may be convenient, but it also tends to kill any possibility for further discussion. 3rd party software developers happily join in, present their own solution as the only possibility to solve the problem and then try to subtly silence any opposition to that view. Just in the two previous messsages directed against the concerns I raised earlier.

 

This kills any discussion and tends to create an atmosphere of intimidation, in which legitimate questions are silenced from the start. This is not how a forum should operate and therefore community guidelines exist: Namely to make possible a free and open platform to raise authentic concerns. To let others speak freely and without fear, also giving Adobe a very important tool to understand true customer sentiments.

 

It should be in the interest of Adobe to create and protect a healthy climate, in which anyone can post their concerns without being harrassed, spamed or told to "stop complaining" or told to "pony up dollars for a third-party solution".

 

I understand that you want to sell your software, but this is not the way to do it.

Earth Oliver
Legend
October 10, 2022

@Red Point If you read the thread, you'd see clearly that they're not "abusing" this thread to sell their absolutely essential tool. In fact, it's the ACE's who are linking to Sage.

mysticcoder
Participating Frequently
October 10, 2022

@Red Point Either fix the problem or stop complaining. Adobe have their reasons and others have put a lot of time and effort into fixing the problem which may cost you some dollars because it cost them time. Time is money sunshine. Either fix it yourself or pony up the required dollars for a third party solution. Welcome to capitalism you whinging little child.

mysticcoder
Participating Frequently
October 10, 2022

@Red PointPut your blue hair away and please do not use this forum to abuse other forum users. They are legitimate users also. Yes some of us are people that make a legitimate living by making software to make YOUR life better. Adobe just want your time and interest in their software. They will tell you to use Bridge. If you don't like the alternatives, either cry in the sink or make your own solution.

Inspiring
October 10, 2022

@mysticcoder - Please do not abuse this thread to sell your third party app here in the forums.

Inspiring
October 10, 2022

@436298- I disagree with your assesment. If a 3rd party "Joe Schmo" developer can build a Windows Explorer extension that can create file previews, then Adobe can do it too (and probably much better too). I just dont see why after paying 800 USD plus per year for Adobe Apps, I still can't see previews of my files natively in Windows!


Why should I spend another 35 USD on a third party plugin??? Sage broke my Windows stability. Many have reported the same experience. Other apps cost money and probably will not work reliably (or will have some rights issues). Adobe knows this problem and hasn't done anything about it since years. We are simply being ignored. Microsoft tells us to contact Adobe, you tell us to contact Microsoft. 

Did Adobe ever contact Microsoft in this regard? Probably never. Otherwise this issue would have been resolved a long time ago!

Adobe and its developers and product managers are sticking their head into the sand and hoping that this problem will go away. Well it isn't. Here we are in 2022 and we are still struggling with this workflow nightmare (since years now). I cannot use Bridge, as it is slow and has stability issues. It often freezes when I drag to copy files. Also, the app fonts are too small (even at the largest settings).

Posting a feature request with Adobe is like throwing a grain of sand into the pacific. This situation is really terrible. If you really want to help us, please tell us what to do, to finally get Adobe to solve this issue.  

I did post in the Microsoft forums on this topic (at least three times). All you get there is a cut and paste answer with a suggestion to do a "scan c" procedure. The moderators don't even read (or understand) the question. I can't tell you how frustrating this has been. Dealing with these large software corporations is simply impossible. It's like in the movie "Brazil" or a dystopian Kafka novel. And just like in these movies, you have to keep handing in request, and then nothing happens. I have posted on Microsoft forums, contacted their support, posted at Adobe forums, posted feature requests on Adobe and pretty much exhausted all I could have done. 

And guess what? After some time, this thread will be locked (as has happened so many times before) and many years later we will still be at square one. With small software teams and firms, you get quick answers and results. With Adobe and Microsoft, any request is like a grain of sand in the vast pacific ocean. This issue will drop to the bottom of Adobe's digital abyss, and that's it.

mysticcoder
Participating Frequently
October 9, 2022

@Earth Oliver You're preaching to the choir here. Windows UX is a disgrace. Why do you think I created MysticThumbs? 😉 It not only solves the thumbnail problem but also has the equivalent of Mac 'Quick Look' in 'Quick View' amongst other things.

I actually use Mac primarily and code Windows through Parallels VM - Windows is such a vile OS. The main issue I have with Windows is the lack of a centralised search through menu function like Mac has (Shift Option /) so you can find stuff in the menus. Other than the nicer look of Mac, that is the core OS feature that rips Windows a new one if you get my drift.

Earth Oliver
Legend
October 9, 2022

>I dare say that's not entirely accurate, since obviously there must be a team at Adobe that actually create and maintain the Windows versions of their software.

@mysticcoder 

Yes, of course, but speaking as a Mac Photoshop professional since the early 90s and having switched to a Windows machine 3 years ago, the Win Ps UX is absolutely terrible compared to Mac. From all the sticky alt/menu/button issues, to the thumbnails, etc., it's as if no one on the Adobe team has ever used both to any extent. Within a week or two of using Ps Win, i had already filed dozens of UX/UI bugs that had been around for years? decades? who knows. It was so awful that i could barely do my retouching work. 

mysticcoder
Participating Frequently
October 9, 2022

People are quick to blame anyone but themselves.