P: Option key not working in/with Gradient Tool

[angryf84]

24.1

Mac OS Ventura 13.01

While using Gradient Tool the OPTION key doesn't sample colors like the eye dropper anymore.

Using the previous version of PSD on the same computer works fine

[Ged_Traynor]

Hi

It's a known issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[PECourtejoie]

Merged. please vote on top of this thread, @waacsd51272176 

[omnarmi]

Photoshop version 24.1 ( windows 10) 

From the recent update on photoshop as of now, when I try to use the gradient tool, where I usually just have to press Alt to pick a color, now it does not let me.  The brush tool is working fine as usual though,

I can always revert to an older version, and it seems to do the job. Would love for this to be fixed in future updates. 

[Ged_Traynor]

Hi

It's a known issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[Ged_Traynor]

Hi

It's a known issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[GrassyHenri]

Hi, this isn't a bug per say, so I used the discussion thread type. 

That said, since updating to Photoshop 2023 I noticed that holding alt/option key while using the color picker no longer brings up the color picker tool. This still works with the Brush Tool, so I was wondering why the feature was removed.

[GrassyHenri]

Seems I need more coffee., I meant picking color when the gradient tool is in use.

[c.pfaffenbichler]

Please add your vote to the Bug Report. 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[angryf84]

There was an update for me today and it did not fix this... disapointing. I will continue to use the older version that also had and update 23.5.3

[Javier Plarium]

The Eyedropper tool does not work with the Gradient tool in Photoshop 2023. Until version 2023 when working with gradients I could select a new color with the eyedropper tool by simply pressing the option /alt key, as it is normally done when working with brushes, but suddenly in this new version it doesn't work.
Does anyone know how to solve this problem? It affects my way of working very much.

Thanks!

{Merging conversation with existing thread}

[Ranjisha Sengupta]

Hi there,

Thanks for reaching out.

Did you try any troubleshooting steps?

Try to reset the Gradient Tool and your preferences as a test.

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

Upvote this discussion: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

Regards,

Ranjisha

[Javier Plarium]

Hi,
I have tried both, it does not work 😞

[PECourtejoie]

@angryf84 was it 24.1.1? can anyone try to go to their CC app, Check for updates, and install 24.1.1, to see if the issue was resolved?

[fgagerrits]

@PECourtejoie it is not yet resolved. [mod: it seems the user had not yet downloaded 24.1.1]

[leosn56185363]

Holding down shift while right clicking using Gradient tool no longer bring up Tool mode (Work fine with brush, buckets etc)

+

Holding down alt while using Gradient tool, no longer pick colors....

[Kevin Stohlmeyer]

This is already noted and acknowleged on this thread: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[leosn56185363]

@Kevin Stohlmeyer That's only half the issue I am encounter.

Holding shift + right click to change tool mode for the Gradient Tool is also broken

[shellaine]

For the last few updates I've noticed an issue with selcting colors via the alt button while using the gradient tool. Still works correctly with the brush tool. I'm not sure if its a bug or a selection within the hotkeys that I overlooked.

Photoshop 24.1, Mac Ventura 13.1 (M1 chip)

[Ged_Traynor]

Hi

It's a known issue,

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

Seems it's not mentioned as fixed in version 24.1.1, which should be rolled out soon.

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

[plimalucas]

Can someone help me?
I don't know if it's something trivial I have to deal with or the way photoshop was updated to be. 
Before, while working with gradients, I used to select the color for my current gradient by just pressing Alt and picking a color in my document. Now when I press alt to select a color while using my gradient tool it does not select the color.

[Kevin Stohlmeyer]

Please see the following thread for current updates and solutions: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-to...

[Javier Plarium]

Hello!,
It seems that with today's new update (January 20, 2023) the problem has been solved (at least it works for me now)
Thanks!

[fgagerrits]

Confirmed! It works again!

[CoryShubert]

Thanks all, this issue has been resolved in 24.1.1.

Cory

[CoryShubert]

@plimalucas if the recent update to 24.1.1 does not fix your issue, please start a new thread and share you issue with any screenshots or video along with your system info for the team to look at.

Thank you,

Cory

[tonyrush]

Cory, you rock.  I first encountered this just today...and here you are already letting us know it's fixed as of yesterday.  My auto-update would have taken care of it but it was great to see you'd addressed it here.

Thanks!  Out of a possible 50 tacos....I'd give you 50 tacos.

Tony