P: Photoshop 2025 v26.6 Bug - black document window

[steveharrington1974]

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe. 

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

I'm never updating this software ever again!!

[steveharrington1974]

> Hey Steve, I just followed your advice and it is working for me again as well. Did you observe any disadvantages with turning the Graphics Processing off? 

Not really, but then I've got 48 GB RAM to play with. Scrolling large files seems a little bit slower though.

[tlghnbsglmz]

all my rgb files in phptoshop layer intp black, wıth new uptade 

[Peru Bob]

Moved from the CC Desktop forum to the Photoshop forum.

[Peru Bob]

See here:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-wi...

[kglad]

ie, reset your preferences 

[Pixel Relish]

Didn't have this issues with 26.5, however did with the update from 26.7 to 26.8. Removing the MachinePref.psp file did NOT resolve the issue. Have multiple deadlines and don't have time to experiment further (everything was working fine yesterday 6PM PDT), so uninstalled 26.8 then reinstalled 26.7, which continues to work as expected.

[jjividen123]

Opened PS beta 26.8.0 on new iMac and newer model Macbook Pro and tried to open an image in each. Both programs only showed a black screen. Reinstalled previous version and all is OK.

[Gudygg]

Buen día.
Acabo de actualizar photoshop beta pero las imagenes me salen todas en negro.
Como se arregla este problema.

Gracias

[valentins71393308]

Hoy actualiacé photoshop beta en desktop y todos los archivos que abro o archivos nuevos salen negros. Es un error de la actualización creo porque antes de eso estaba todo bien. He estado investigando y cuando activo solo 1 canal, la imagen se puede ver pero cuando se activan todos sale negro. Adjunto imágenes donde se puede ver el error.

[Pixel Relish]

You can try the MachinePref.psp thing pinned as "correct answer" in this thread, however that method didn't work for me. This morning (May 8) I'd updated PSD Beta from 26.7 to 26.8; got the black artboard issue. Tried the MachinePref.psp fix. Didn't work, so I uninstalled 26.8 then reinstalled 26.7, and all is working fine for me (Macbook Pro M3max running Sequoia 15.4.1). Luck!

[John225424613vmy]

I decided to update Photoshop BETA, and now all images are solid black and the program is therefore unusable. Please advise. 

[Phil23878359rjkn]

Same here, I have also just updated the app and my images are also black. 

Please help.

[ExUSA]

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-wi...

[RandyF79]

I have found a solution that has worked for me.  Open Photoshop and go to the "General" tab of Settings.  There is a button to Reset Preferences On Quit.  Click this, exit Photoshop.  Now, when I open files or come from Lightroom, the picture shows up normally...no black box.

[BeatePhoto]

Thank you, Steve. 

[petert75676629]

Well, I'll be . I thought foir sure this would not work cuz I thought it would reset the "Use Graphic Processor" to uncheck. But I'll be. It worked. Thanks so much

[jongo.studio]

I hear you, and every. single.time. I try ANY of these suggestions for workarounds I get bupkis in the Library.  NOT COOL ADOBE.

[Sameer K]

Hi all! The team has released a fix for this issue with the latest update for Photoshop to v26.6.1.
To update Photoshop, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Thanks!
Sameer K

[jjividen123]

I went back to former release as well.
Sent from my iPhone

[3Hounds]

It's ocurring in the latest update (26.7 which was fine, to 26.8). MacMini M4. Additionally I can't access the prefferences to turn off GPU, I get warning sounds when clicking on any pallette, or menu.

Reinstalled 26.7 and all is good.

[Jorge Nestor Guinsburg]

Acaba de llegarme la actualización 26.6.1, y como suponía, arreglo el error que reporté hace unos dias. 

Por si a alguien le sirve, mientras utilicé una versión de hace unos meses. 

Gracias, a todos.

[danielv87901415]

Adobe Photoshop 26.6.1 fixed this bug for me.

[jtwg]

Thanks Jeff, this fixed it for me.