P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

[Bella5CE6]

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

Help.

[JONNY_PLACIDO]

YYYYEEEESSSSSSS!  The problem fixed by uninstalling those beta apps.  Amazing!!!!!!!!!.  You got a lot to do Adobe...

[manurivas]

ADOBE,

Since the recent updates > for the last couple of days Photoshop or Photoshop beta has not worked.

[DelfinoMarinAmezquita]

Buenas tardes, no puedo arrancar ninguna de las versiones de ps en mi iMac, tengo la versión sonoma14.6.1

[ciro j.0101]

Me pasa lo mismo solo que windows

[Monica1990]

I had this issue and unsuccessfully tried most of the troubleshooting in this thread.  I finally tried uninstalling 25.11 and reinstalling 25.9.1 worked for me. Good Luck

[sharon@1979]

Adobe Photoshop 2024 not opening getting error 0xc0000142.  Can't even do latest update.  Please help

[january0103]

hello, i am having the same issue. can you pls tell me what the cleaner tool is? thanks Nina

[Amybeth M. ACI G7 Expert]

So is there a fix? for this 

[MehmetEmreOK]

Apple Macbook Pro M3 2023 

[Lumigraphics]

Its been posted NUMEROUS times here. Remove the beta apps that you installed and don't reinstall them.

[Anselmo39065231odij]

estou tentando abrir o pohotoshop ja faz uma semana, nao consigo contato com o suporte devido meu horario, ele nao abre, ja desinstalei e instalei de novo e vai pra frente, não é problema de hardware ou sitema, pois o adobe premiere abre normal

simplesmente nao passa disso

preciso resolver pq estou perdendo serviço e tempo por trabalhar a noite e não ter suporte nesse horario

[Derek Cross]

Read the pinned message about uninstalling the Beta version.

[fantastic_Radiance5E75]

Hello everyone, I'm using a 2023 Macbook pro M2 16GB RAM 512 SSD. suddenly I was using adobe products smothly until last Wednesday, everytime am trying to open any of Illustrator or photoshop the usage of the memory passing 25 GB's and then the app craching. any idea how to fix this issue?

[Amybeth M. ACI G7 Expert]

I meant to ask, have you been able to reinstall the beta apps? or previous verisons? 

[Amybeth M. ACI G7]

I really need to get rid of that old profile

[Fenno235065605e61]

Hi!

I'm having a really weird problem. Everytime I try to open Photoshop OR Photoshop Beta it crashes before opening.

I've tried uninstalling and reinstalling both, using older versions, updating the OS, running the OS in safe mode, the open photoshop and click control+option+command+shift -thing etc.

I really have no idea what to do.

If anyone can give any advice that would be great! I'm really having a huge problem as I really would need to be on Photoshop right now.

M1 Macbook Pro 2021

16gb

1TB SSD

Ps. Every other Adobe software works perfectly fine (Premiere, AE, even Lightroom...)

[Lumigraphics]

If Adobe wanted a weedout method to keep people from using the betas without knowling the risks, this was a great way to do it. On a test system you shrug, report the bug, and move on.

[FM-123abc]

uninstalling all the beta apps worked for me. 

shitting cause I use the beta apps all the time. 

[skilled_Glow5C4D]

Hello, by following the pinned reply of CoryShubert, I was able to get my photoshop to work and have been using it without any issues or crashes. However, I can't open the bridge using the photoshop at all. Each time I do so, I am directed to the creative cloud desktop

[jakeprice]

My god what an amateur outfit Adobe has become. Yeah, uninstall all of their apps because none of them work and then hope the problem goes away...which it did after uninstalling:

• Media Encoder beta
• After Effects beta
• Premiere Pro beta and
• Character Animator beta

Spent the better part of the day working on this while on deadline. 

The best thing I've done is move over to Davinci from Premiere. Davinci is a dream to work with while Premiere is a never ending nightmare of spinning rainbow balls. If only capture one was as robust as photoshop I'd drop awful Adobe all together. Let's hope that time comes soon.

[SV2 Post]

Same problem here, uninstalling all betas worked for me as a fix. Windows 11 Pro.

[Tom_Woods8588]

All of sudden my Photoshop does not open either. I have used PS daily for decades without issue, but have not been able to open for 3 days now. I have a high power Mac mini 2 plenty of HD space. I have unistalled and re installed nothing seems to work. How do I contact Adobe direct?

[Martin_Blanco8756]

Quiero abrir photoshop y se queda en el proceso de cargar, será que a alguien le ha pasado esto que me pudiera ayudar?

[carmenp1]

I went onto chat on adobe's website. Besson requested remote access to my
desktop. He quickly found the problem and fixed it. I had another
problem opening photoshop yesterday. The error message was about Creative
cloud could not connect... I downloaded the creative cloud and that fixed
the problem. Hope this helps. Check my other comments as I am trying to
post this on my phone.

[narayann36662398]

Had the similar issue , after uninstalling all beta adobe application. The issue is solve for now.