P: Photoshop CC 25.9 (non-beta) Error: 0xc0000142

[MissLiz]

Hi,

I've noticed that there has been an isssue reported with Photoshop CC 25.9 (beta) here about Photoshop failing to start with error 000142.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-beta-v-25-9-cannot-be-start...

However, it looks like this is now occurring on the released version of 25.9.

Photoshop auto-updated itself today (was working fine before), and I  now get the same error 000142 when I try and start it. This is NOT a Photoshop beta version.

This is on Windows 10. CPU is a 14 year old Intel core i7.

I know it's old.... but it's been working fine with no issues 🙂

Is this no longer supported?

If that is the case, why did the auto-updater allow Photoshop to update?

Am I going to need to downgrade back to the previous version or is this issue going to be fixed? 

Seems very strange that if Adobe knew of this issue that v25.9 would be released without fixing it.

If I do need to downgrade, how do I do that? I can't see a way to select a version to install.

Thank you for your help

Liz

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[kglad]

uninstall ps, including preferences, per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall ps

[JaskaHope]

Have tried all the "fixes" recommended, nothing has worked to fix:

photoshop.exe application error "This application was unable to start correctly (0xc0000142). Click OK to close the application.

[Trevor.Dennis]

This is a known issue and we are told tha a fix is not far away.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

Mean while, you should be able to install and use the beta version.

[Dave278840822ypb]

Hi, once updated to PS V25.9.1 I am getting the same 0xc0000142 error code and not able to start PS. I have an older Intel Core i7 CPU 940 @ 2.93 GHz so I ran Intel Processor ID program and it came back with:  

Intel® SSE: Yes
Intel® SSE2: Yes
Intel® SSE3: Yes
Intel® SSE4: Yes

So why doesn't PS reconize the SSE set?

Thanks,

Dave

[Rashad38348459vkqc]

i am getting this error everytime i go to open up my photoshop.  I am currently on a trial version to consider purchasing but i am unable to use features because of this error. Please help

[kglad]

uninstall ps, including preferences, per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
  

then reinstall using the cc desktop app

[jeffreyh13536489]

My processor also passes the SSE. It funny PS beta works fine.

Get Outlook for iOS<>

[METAVTA]

Hi, i wanted to know why i can't open Photoshop, i bought it today and everything seem to be okay but once i tried to open that error appeared on my screen.
I did a research and that appears to be "not matching the system requirements" as it "requires" a proccessor with SSE 4.2, but i searched which SSE version i have on my proccessor and it says SSE 4.1/4.2 so i'm confused... Should i use an older version? If the answer is "Yes", which one? 

CPU: Intel G3260 3.3Ghz
RAM: 8gb 1600Mhz
GPU: RX550 4GB GDDR5

[Alpha38169893szkq]

Hi everyone,

I recently installed Adobe Photoshop through the Adobe Creative Cloud platform, but I'm encountering an issue when I try to launch the application. I receive the following error message:

"photoshop.exe - Application Error. The application was unable to start correctly (0xc0000142)."

My system configuration is as follows:

• Model: HP Z600
• Processors: Dual Xeon E5620
• RAM: 20GB DDR3
• Storage: 256GB SSD
• Operating System: Windows 10

I have tried reinstalling Photoshop and restarting my computer, but the issue persists. Any suggestions on how to resolve this would be greatly appreciated.

Thanks in advance!

[PIERRICK38439822f8b7]

Bonjour, Photoshop ne démarre pas, message d'erreur aussitot 0xc0000142. J'ai supprimer ma version et enregistrer la derniere mise a jour, rien ne change. Mise a jour de windows 10, rien ne change. La version betha fonctionne correctement. Quand une mise a jour sera a disposition pour reparer le probleme. Merci

[Ged_Traynor]

@PIERRICK38439822f8b7 nobody here can tell you when Adobe will release bug fixes/updates, the issue has already been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Roneel30642825s7wn]

I see this multiple times of the new update of Photoshop version. 

I'm saying this is this new version is nothing working. Photoshop is not working and i need help or anything to have better information of sloving this issue. 

I have tryed using Adobe Creative Cleaner but it didn't work at all.

So i'm here to say i need help to solve this error problem. It's p*ssing me off that i can't opened Photoshop that i used too.

For the record i'm using a Windows Laptop a type Aspire A314-35. So i need some help because i'm this close off giving up. I tried multiple methods of getting rid of this Appilcation Error. But nothing never changed.

So please help me to solve this issue.

[Ged_Traynor]

@Roneel30642825s7wn the issue is related to your CPU

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Lumigraphics]

The solution is going to be a new computer. Adobe will likely fix their compile targets in the next release to fix this, but its a shot across your bow. You probably can't run Windows 11, either.

[Mariano98A5]

Entiendo que la versión de Photoshop que instalaste es la última.
Yo también tuve ese problema hasta que instalé la versión 25,7 ahora me v
perfecto

[Amir38425444gk8s]

Thank you nikunj.m for your solution, At last someone came up with a solution without all the nonsense about what is wrong with the nasty customer. The solution is to roll back to version 25.7 and the error dissapears. Bugger v25.9. Use the suggestion by nikunj which step by step gives you the solution:

Please try rolling back to the previous version of Photoshop (21.25) using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

[Roneel30642825s7wn]

Yes. The new update for the Photoshop won't opened.

[Amir38580797sell]

Uninstall photoshop 25.9 and install previous version using link below. When prompted pick version 25.7 (or later if you prefer)

https://adobe.ly/2wH0JjE 

[eh63544659]

As of the most recent update. I can no longer open photoshop. I now get the message:application was unable to start correcty 0xc0000142
Everything is up to date. I can only assume it is because i cannot upgrade to windows 11 (i have an older motherboard). Or that adobe has chosen to no longer work with my CPU. Is anyone else having this issue or has found a resolution that doesn't involve needing a new CPU just to run photoshop? Illustrator and After Effects runs fine. 

[Ged_Traynor]

@eh63544659 "Is anyone else having this issue" yes!

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-cc-25-9-non-beta-error-0xc000014...

[Ismael34862932ini6]

Ese no es el problema. De hecho, yo estoy funcionando perfectamente con la estable 25.7 y con la beta 25.12 en un equipo Intel i7 de hace más de 10 años. En cambio, la estable 25.9 no se ejecuta en mi equipo. Cuál es el problema o motivo para que funcionen unas versiones posteriores y otras no lo hagan, es todo un misterio

[Shivani Somayajula]

Hi,

We're sorry about the trouble with Photoshop due to the error while launching. Please ensure you have all available Windows updates installed on the computer.

You can check out the steps suggested in the discussion: https://adobe.ly/4cIhgmA...

Regards, 

Shivani 

[Danielle Arms]

this fixed my error! I was ready to throw my comp out the window (: