P: Photoshop Generative Fill - We've encountered an issue and can't complete your request Oct 16

[alexander_5788]

Hi,

I've been unable to use any of the generative AI functionality within Photoshop for the last 12 hours. I rely on this functionality heavily so my workflow has been severely disrupted. Is anyone else having issues? I get an error any time I try to generate anything - I've never encountered this problem before. It's not a problem with credits as I have plenty.

Thanks!

[Hayden295210840i56]

@alexander_5788 so they now know about it (insane that there was no communication before) and we were told the Status Page for this specific issue is here: https://status.adobe.com/products/536716/CHG002363741

Believe they also said they're close to fixing it (could just be corporate language to keep us happy) but the page above says it's expected to be fixed by 8:55pm UK so fingers crossed for that... I guess...

[alexander_5788]

@Hayden295210840i56 Thanks for keeping me updated and crazy that Adobe were not aware of the issue despite the fact we had all been posting about it for the last week. Cheers for getting the message through.

I just checked and the issue is now resolved for me here in Sweden and am over the moon that I can finally put these stressful 7 days behind me! It happened right in the middle of some tight deadlines, couldn't have been worse timing for me.

[Elise377390101y0l]

FINALLY back up and running! However now Adobe Express is acting weird. So many bugs happening! So glad firefly is working again though.