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S
Strand5EC4
Participant
February 5, 2022

P: Photoshop keeps crashing every time I adjust a shapes border radius

  • February 5, 2022
  • 14 replies
  • 7058 views

Everytime I adjust the border radius of a shape from the shape tool the whole program decides to crash. I tried updating photoshop to the lastest version (+installing older versions) I tried updating my computer. (Currently on MacOS Monterey 12.2) and still nothing. This is happening on 2022 photoshop 23.1.1.

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14 replies

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J
J453
Legend
February 23, 2022

@k e l l i are you using the 23.2 update or 23.1.1? I'm not seeing any recent submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

K
k e l l i
Participating Frequently
February 22, 2022

I'm having this same issue – it crashes 9 times out of 10 any time I select a corner radius on a rectangle.

 

J
J453
Legend
February 9, 2022

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
February 5, 2022

Hi there,

Could you try resetting the preferences of Photoshop and see if that helps?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

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