P: Problem with blur tool

Chris ? Then ?

I have same problem...

Hello! here're a couple ussues in photoshop CC.

1) Blur tool is broken: when I try to draw with blur tool it does not follow my hand then it makes stright stroke between start and end of pen touch.

2) also the simple round brush occasionaly makes a weird: when I put dots on canvas some times it strokes line from right-top corner of screen to my dot.

As noted in the title, I'm having issues with the blur tool acting like I am holding the shift key down. Initially the tool will work ok, but after panning around with the hand tool (space bar shortcut) and zooming a bit, it's totally messed up. I thought it might be a Wacom tablet issue but it got even worse when I used my mouse. Nearly locked my system up with the blur line running all over the place as if it were a sentient creature with a mind of its own.

The problem is going to be maybe taken seriously now

We are having the same blur tool issue here with all of our artists. PS CC 2014 and Win7.

Thank you for this support, I feel less alone.

Yes, the problem is the same of background eraser tool. You're not the only one. Seems that the last upgrade of CC 2014 cause this problems.

That says that any number of things on your system could be triggering this, or it could be setting that you have changed and forgotten. I don't know - because nobody else is seeing this problem.
That still means that the cause is most likely specific to your system in some way. Please try to troubleshoot your system instead of blaming code that is working for millions of other users.

Everything worked correctly, there was an update, I changed nothing my settings and this tool does not work any more, how can you say that it comes from me?

The tool works with cs6, with the first version cc and not with the version 2014 after the last update , it is thus indeed the update of the software which prevents me from taking advantage in 100 % of the product which I pay.

I would like at least a research track and not feel abandoned because I am the only customer to have this problem after an update.

Translated with reverso