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Participant
September 14, 2020

P: Program Error saving photoshop files to Google drive

  • September 14, 2020
  • 返信数 43.
  • 14556 ビュー

Recently, whenever I make a change to a Photoshop file that is saved on Google Drive and then try to save those changes, I keep getting this error:

Could not save “(filename)” because of a program error.

 

We use Google Drive at my job to save and share files between coworkers and computers. It has never been an issue until now.

 

I either have to delete the original file and save again or save as something else which is annoying and when you're trying to save your work as you go. I don't have any problems saving over a file that is on my hard drive. It's only when saving over a file in Google Drive.

 

I'm using macOS Catalina (version 10.15.16) and the most current version of Photoshop CC. 

 

There has to be some way to fix this. Help please!

このトピックへの返信は締め切られました。

返信数 43

Inspiring
December 14, 2021

No one is even talking about bridge??? This is a problem where photoshop does not let the user to save files directly from photoshop to a desktop mounted google drive) even if the drive / folder is set to "available offline"

Legend
December 13, 2021

Bridge is not compatible with and doesn't support cloud services. You cannot reliably use them together. You must use different folders and manually snyc them.

Inspiring
December 13, 2021

This is ridiculous that this is still happening - I have my drive set to "available offline" but still can't save files. This is literally costing me about 10% of my working hours every day. Just not good enough, and, like others have suggested, probably a deliberate ploy to get users to use abobes cloud solution rather than google drive...

FORT 07
Participating Frequently
November 24, 2021

When you stream files, your My Drive files are stored in the cloud. Hard drive space is only used when you open files and make them available offline.

 

The huge advantage of streaming is eliminated by making files "Available Offline"

 

Still the same issue on the latets version of Ps V23.0.2

FORT 07
Participating Frequently
November 24, 2021

Still the same problem, working with the latest version of Ps V23.0.2.

It's worse saving files to Google Drive, always the same error.

Participating Frequently
November 17, 2021

Hello everyone! In Photoshop version 23.01 for MAC, do you also encounter an error when trying to directly save changes to a job? How did you solve?

Participating Frequently
November 18, 2021

ps: just to know, I use the Gdrive folder locally on the PC that also copies online, but this problem occurs only with Photoshop and not with other Adobe programs.. 

Design Philled
Participant
October 8, 2021

Had the same problem start recently in both Photoshop and Xd. Quitting out of Google Drive from the menu bar and reopening fixed the issue for me.

Legend
September 24, 2021

Working on cloud files with software that doesn't explicitly support that cloud service is a disaster waiting to happen. All the arguing about "its always worked" doesn't change that.

Best practice is to work on local copies, period.

FORT 07
Participating Frequently
September 24, 2021

When you stream files, your My Drive files are stored in the cloud. Hard drive space is only used when you open files and make them available offline.

 

The huge advantage of streaming is eliminated by making files "Available Offline"

Legend
September 23, 2021

Update Google Workspace/Google Drive to correct this problem.