P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

[FeedbackCommunityMember]

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

what’s going on??

Working on MacBook Pro 2017 (8g memory) running Big Sur 

[drummerdip]

I have Photoshop CC and when I individualy merge a layer with the original locked layer Photoshop will no longer save the file due to a program error

[J453]

Hi Ivan, are you on Mac or windows? If you choose Preferences>Plug-ins and uncheck "Enable Generator" and restart PS do you have trouble saving the file using the same steps?

[drummerdip]

that fixed it! what does the generator do and why is it that it works when you disable it?

[drummerdip]

that fixed it! what does the generator do and why is it that it works when you disable it?

[J453]

It's a known issue with Generator. Will be fixed in an update very shortly.

[FeedbackCommunityMember]

I'm having the same issue with the Photoshop CC 2014 on a Mac.

When I open my Photoshop files or just a regular image JPG and I do a couple of edits and I cant save over the exiting files...

Any ideas??

And this is the window I get!

[Bhavesh Gosai]

Use,

File -> Edit in ImageReady

I saved my file for being a huge lost. Because I completed my whole artwork and received a kind of error saying "Could not save because of a program error". I tried all possible options. But wont work. Then I tried Edit in ImageReady, Then I could save my file as psd though Image Ready. I hope this should work for you guys too :).

Thanks

[FeedbackCommunityMember]

Photoshop hasn't included ImageReady for many years - so that really isn't an option for anyone using a recent version of Photoshop.

[Bhavesh Gosai]

I know Mr. Chris, But this is just an option for them who trying to find a solution about the photoshop error. I posted this answer here because I found this post on the first page for the error could not save :). So, I thought someone may be rich to this page and found this answer who are using older versions.

Thank you very much Mr. Chris.

[FeedbackCommunityMember]

Hello, I have my work open now and I can't save it because of programme error. I checked the generator - it's not ticked.

[FeedbackCommunityMember]

I found a way to save my PSD which encountered this issue. I changed the mode to 16bits per channel. Saved. Then converted back to 8, and I was able to re-save without any issues. It didn't affect adjustment layers, layer styles or anything else. Hope this helps somebody else

[FeedbackCommunityMember]

I'm dealing with this right now. I'm taking a Photoshop class right now and although I'm fluent in Illustrator, I'm finding out that's not helping me much with Photoshop. I checked the box they suggested, it wasn't checked. I texted my professor, so hopefully she'll have an answer for me in the morning. I just bought this software tonight!

[christopherb4428841]

This problem was happing to me just now. I'm working on a single layer with all other layers unchecked; the layer also has a mask.

I couldn't save and got the same error message. I randomly checked the background layer, then unchecked it. And was able to save. Weird!

[FeedbackCommunityMember]

Ok, that is weird.

[christopherb4428841]

I swear, that's all I did: select the background, then deselect it. Maybe a coincidence? I have no idea...

[treyshaf]

This info saved hours of work for me. Simplest and quickest solution. I was then able to restart Photoshop and my computer to avoid any future problems.

[FeedbackCommunityMember]

Happy to hear that Trey

[FeedbackCommunityMember]

This has been happening for me for month now with ps 6 and cc if I want to save anything with layers. All generator boxes unchecked etc. The 16bit change is helpful but a pain to do WITH EVERY FILE.
I AM A PROFESSIONAL EDITING PHOTOS ALL DAY AND WOULD APPRECIATE IT IF ADOBE COULD FIX THIS ITS REALLY REALLY ANNOYING

[FeedbackCommunityMember]

Have you uninstalled and reinstalled Photoshop? Sounds like your install of Photoshop is damaged.

[FeedbackCommunityMember]

Newly installed Photoshop cc at work (last week) on to brand new hard drive and older install of it on home computer (cs6)

[FeedbackCommunityMember]

I have spoken to a lot of people who are having this problem.

[FeedbackCommunityMember]

Wow I had no idea. Even though you shouldn't need to, you could create an action and assign a keyboard shortcut that converts to 16 and back. Might help save a little time until the problem gets sorted out.

[daniel_mgs]

We have this issue all the time here at our studio. We are saving to a Linux sever and we are on Macs (10.9 and 10.10). This has been going on for years, but is more common now again after a period less of these. I have read many articles and posts, and I still don't know if it's Adobes or Apples fault. Neither of them seams to take this seriously really.

What are my options, a Windows computer and a Windows server? Can anyone else tell me their setup? Are you using TimeMachine on your workstations? That has also been up for talks if that is the issue.

[FeedbackCommunityMember]

We take it very seriously, and have spent a lot of time on these issues.
But the problems are almost entirely due to the OS and file servers.
A few issues have been due to the text engine, or Generator - and we have fixed those as soon as the problems were identified.

[daniel_mgs]

Can you please evolve your answer with what you know? On what system, OS, client and server do you know, that this is not a problem? We are a lot of professionals out here struggling with major issues every day.