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Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31300 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

145 replies

Participating Frequently
January 8, 2025

sorry but I read of users who continue to write posts and complain about the problem of the impossibility of using photoshop menus after using camera raw. THE SOLUTION I FOUND IS REPEATED/REPORTED AT THE TOP OF EVERY PAGE!!!

DarleneRH
Participating Frequently
January 8, 2025

If nothing works, reboot and try again.  I did and it worked for me the last time.  Good luck!

Participant
January 8, 2025

Hola, tengo Photoshop desde hace mas de 5 años , y es la primera vez que me ocurre este problema que llevo meses con el. 

Cuando uso Photoshop y paso a Camara Raw y vuelvo a pasar a Photoshop, la barra superior de archivo o de filtros p guardar imagen, ya no es visible, por lo cual , pierdo todos los cambios realizados a dicha fotografia, teniendo que comenzar desde el principio. Alguna idea de como solucionar este problema o a que es debido. Gracias.

 

AxelMatt
Community Expert
Community Expert
January 8, 2025

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
January 6, 2025

That doesn't seem to be working. I wish this would be fixed already, it's been months.

DarleneRH
Participating Frequently
December 29, 2024

The problem is that if your library panel is not visible, it cannot be enabled from the top-level menu. This is very frustrating when there is no way out!

Participant
December 28, 2024

Hi @CMass here is my screen recording as well as system specifications.

Processor: 2.3 GHz 8-Core Intel Core i9

Graphics: Intel UHD Graphics 630 1536 MB

Memory: 16 GB 2667 MHz DDR4

MacOS: 15.1.1 (24B91)

Video:

Participant
December 25, 2024
Hi, I have a problem with the Photoshop application. After a few operations, the menu freezes. The tools work, but the menu doesn’t. What could be the issue? I'm using a MacBook Pro with an Intel UHD Graphics 630 graphics card. This started happening after the latest update. Previously, this only happened in the beta version.
kittyk32326095
Participant
December 25, 2024

Hi,
I also had a similar problem and I give you below the link that helped me.
It is still a strange story and I hope Adobe is able to solve this professionally.
The link is from John Waller.
https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-wont-work-after-using-camera-raw-filter-intel-macs/idc-p/15053510
Participating Frequently
December 19, 2024

I've found that as long as Libraries is made visble once per session either upon starting Photoshop or after a freeze, no further freezes will occur in that session. I can open further images normally without Libraries being open.

Participant
December 20, 2024

Since I have updated to Photoshop 2025 on my MacBook Pro, my toolbar at the top of my screen glitches and does not allow me to click buttons like "File", "Edit", or "Photoshop 2025". Everytime I update my computer or photoshop it still happens.  I notice that the toolbar is frozen because the right side tools like the time, batter, WiFi, bluetooth, etc has disappeared. If I go to a different application like chrome or Finder, the toolbar works just fine. Is this happening to anyone else and found a solution? 

Jeff Arola
Community Expert
Community Expert
December 20, 2024

Sounds like this confirmed bug:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-wont-work-after-using-camera-raw-filter-intel-macs/idc-p/15048035/page/5#M116521

 

What works for me to get the Menu Bar functioning again with Photoshop 2025 (ps ver 26.2) on a 2015 MacBook Pro with macOS Sonoma 14.7.2 is switching to another Adobe application like Bridge and then back to Photoshop.

Participating Frequently
December 19, 2024

the "library" panel just click once to unlock the menus, then you can go to any other panel and everything works correctly

Participating Frequently
December 19, 2024

I tried to reply earlier but my post didn't appear. Trying again.

 

I can confirm that as long as the libraries palette is visible the menus remain working here. This is the first significant step forward.