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Participant
July 30, 2025

P: PS 26.9 Erractic Zoom tool behavior with CTRL (+/-) shortcuts

  • July 30, 2025
  • 39 replies
  • 6932 views

wild zoom tool photoshop trouble update 20.9.0

 

{Title rewritten by moderator for discoverability}

39 replies

Inspiring
August 21, 2025

Since the latest update photoshop has some serious buggy behaviour when zooming. 

If i press Strg + or Strg - it zooms two times up or down, istead of only once.

 

And if i zoom out using Strg - and than keep Strg pressed while moving the mouse, it zooms out endlessly until i stop moving the mouse.

 

Please, Adobe, why do you keep on making the use of the program worse with every new update?

Ged_Traynor
Community Expert
Community Expert
August 21, 2025

@plojscherEinsatz it's a known issue from version 26.9, which hasn't been fixed in version 26.10, a temporary workaround is to hide the contextual task bar

NetPixel
Inspiring
August 11, 2025

There is an issue with the zoom to 1:1 in the lastest PS edition - Releasing the Alt key first it zooms out to "fit image". Older versions did not have this issue. tested on more PCs.

Issue:

  • Photoshop version: 26.9.0
  • OS: Windows 10, 64-bit
  • PC: Intel I9 13th gen, 64GB RAM, Nvidia 4060


Steps to reproduce:

  1. Open an image which is taller than your monitor's resolution.
  2. Hit Ctrl+Alt+0 to zoom 1:1 pixels.
  3. Release 0, then release Alt, then release Ctrl.

 

Expected result: Zoom to 1:1 pixels and stay in this zoom level
Actual result: Zooms to 1:1 but upon releasing the Alt key, the image zooms to fit.

Problem: Upon Ctrl + Alt + 0 the image zooms correctly to 1:1 pixels, but after releasing the 0 key, the behavior is not consistent:
- Releasing Ctrl first stays in 1:1 zoom
- Releasing Alt first zooms out to fit

D Fosse
Community Expert
Community Expert
August 11, 2025

The standard shortcut for 100% (1:1) is ctrl+1:

 

 

Ctrl+alt+0 seems to work too, but I've never used it. In any case, it doesn't behave like you describe here. It goes straight to 100% and stays there.

 

Maybe corrupt preferences, which can give very unpredictable and strange symptoms.

 

EDIT: if you release Alt before the other keys, it's ctrl+0 - which is indeed the shortcut for Fit to Screen.

Known Participant
August 7, 2025

Thanks for the workaround Ged. Was driving me mad when using the wacom pad as it also zooms when the cursor moves and your still on ctrl.

Participant
August 6, 2025

【Windows版】

Photoshopでデータを開き、ウインドウサイズにします。

ショートカット control + alt と『+』 or 『-』で拡大縮小をすると制御できなくなります。

※最大ズームか最小ズームになり表示したいサイズにコントロールできない。

 

要因仮説として『alt』を押すことで発動し、押していない場合には現象は確認されていません。

Ged_Traynor
Community Expert
Community Expert
August 6, 2025

@52658907 it's a known issue with version 26.9, as workaround, hide the contextual task bar

Participant
August 5, 2025

Ah, I'm glad I'm not the only one! It was hard to know what to search the community for. I'm hoping Adobe will address the issue properly? I rather like my contextual task bar.

Participant
August 4, 2025

al intentar usar "CTRL+ALT+ -" O ·CTRL + ALT + +" la imagen crece a lo maximo posible o al minimo posible no permitiendo controlar la ventana.

 

puedo acercarme de otras formas pero usando este metodo con el teclado numerico era mi forma habitual.

 

Quisiera saber si alguien de la comunidad pudo arreglarlo o a alguien mas le pasa

kglad
Community Expert
Community Expert
August 4, 2025

what app?

Participant
August 3, 2025

@Ged_Traynor Thanks. Same issue and your work-around helped. 


Now to figure out why PS is sometimes freezing/crashing when using the remove tool/brush since the update also.

Inspiring
August 2, 2025

@Ged_Traynor  Thank you for your help and advice, I turned off the panel and it saved me.

Participating Frequently
August 1, 2025

Good catch! That took care of it in the Photoshop Beta version.

Ged_Traynor
Community Expert
Community Expert
August 1, 2025

@Sameer K and @Aleke I just discovered the reason why I wasn't seeing the issue, it happens when the contextual task bar is showing, hiding the bar fixes the issue

For anyone with the issue, as a workaround, try hiding the contextual task bar