P: Ps v26 Some text layers might need to be updated before they can be used for vector based output

[stever71725084]

Photoshop 2025 bug: auto numbering in lists using text tool causes file corruption
I have identified a bug. I noticed that a new feature was when you use the text tool and type
1. text

2. text

3. text

this triggers auto numbering. 

Well it took me four hours to figure out this is what was currupting my files and it is very repeatable

When you try to reopen the file, it says a problem wont allow it.

The auto numbering in text tool had been working ok without file corruption until very recently.

If I paste a list in text tool with numbers alread in place, it corrupts the file

if I start inserting numbers before a list in the text tool, it corrupts

my work around is this:

I type or paste this:

text

text

text

to create a numbered list i do this:

t1. ext

t2. ext

t3. ext

than i backspace to remove the first letter to create my desire:

1. text

2. text

3. test

the auto numbering feature either needs to be removed or fixed

under any circumstance, this feature if fixed, needs to be able to turned off, as it often interfers with work flow

to fixe the corrupted file that was unworkable, i had to open the file on another computer, and delete all text layers that showed a triangle with an exclaimation mark inside. once that was done, i could save and reopen the file. but if I added numbered lists with the text tool, it looked fine until I closed and tried reopening the file, then disaster. it was unworkable.

{Thread title updated by moderator}

[Ged_Traynor]

@stever71725084 just tested on my system with Photoshop version 26.4.1, Photoshop actually freezes and eventually closes after reopening the file

[Sameer K]

Thanks for sharing the details, @stever71725084, and the confirmation, @Ged_Traynor. I can recreate this, and I've shared it with the team for review and comment. 

Regards!

Sameer K

[ktaki]

@stever71725084 Thank you for reporting the issue. The team is working on the fix. In the meantime, you can turn off auto detection of  numbered lists by unchecking  "Automatic detection of Bulleted and Numbered lists while typing" in Preferences > Type.

[goyou_5545]

I'm really struggling with this issue right now.

I have a PSD file that took me hours to create, but every time I try to open it, I get an alert message. Regardless of whether I click "No" or "Update," Photoshop crashes immediately.

How can I fix this problem?

One possible suspicion I have is that the file is quite long—it's 15,000px in height. However, this is just a guess, and I'm not sure if it's the actual cause.

[c.pfaffenbichler]

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

What about font-related trouble-shooting? 

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

[stever71725084]

TEMP SOLUTION: if you have a corrupted file. just open it. update layers. then look in your layers. delete any layers that have a caution triangle. save as a new file name, so as not to destroy the original 

[milani_2290]

This is happening to me right now and I'm saving it on the cloud. I save it and then almost immediatly it does not open back up. Also the files I am able to open says I need to update the text layers and I do but then when I click on any of the text that that had issues, the program freezes and shuts down completely.   Why is this happening and how can it be fixed?

[mglush]

Hi!

We are so sorry to hear you are having this problem. What version of Photoshop are you using? And do you know what version of Photoshop the files were built in? Do you have any Postscript Type 1 fonts in your document? If it is a version of Photoshop 2023 or newer, Photoshop will not play nice with Type 1 fonts and they will need to be changed to OpenType or TrueType.

Let us know what version of Photoshop you are running?

Michelle

[helloP]

After today's photoshop update, the photoshop file I worked on yesterday will not open from today. (Problem file: file combining illustration and text) (Photoshop update 26.5 version)
Lowering the version opens files that were not opened without problems.

(Photooshop 26.2 version down)
The same error occurs when I open Photoshop after updating it again.
Is there a way to solve it?

[AxelMatt]

On a first step, try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

[Blake34812888vriz]

Can't delete layer without file crashing immediately after selecting it. 

[byronface]

i was able to get around deleting the erroneous text layers by creating a new, empty layer above and below the erroneous layers, then selecting the empty layer above and shift clicking the layer below them, then deleting them.

[豊384363929ulc]

「Noto Sans JP」および「Noto Serif JP」photoshop 2025で認識しなくなる
・フォントキャッシュを削除の上、更新のダイアログが出るが更新しても反映されず一部ウェイトが別のものに置き換えられる。主導で再度指定し直す必要がある

その上で、以下不具合が発生します。
・ボールド・イタリックがツール上グレイアウトされて、使用不可になる。
・スマートオブジェクトにすると文字が化ける（別の文字列におきかわる）
　「レイヤーに変換」を選んでも文字列化けたままで、再度選択する必要がある。

以下環境
Windows11
13th Gen Intel(R) Core(TM) i7-13700H 2.90 GHz
RAM64.0 GB
photoshop2025(26.5)(25.12.2)

[yann_2305]

Hello 

I have a problem with my Photoshop app. Everytime I open a file containing images and texts, a pop up appears saying: "This action cannot be performed because of a program error". The same happens when I manage to open copies of this file, but they tell me that I have to update the text layers, which I proceed to do but some layers don't update themselves and when I try to update them manually, the same pop up appears with: "This action cannot be performed because of a program error". I have tried the fixes suggested by Adobe, but none of them unfortunately fix the problem. Do you know of any other way I could try to fix this issue? It only applies to files with texts and images but this has never happened before. 

Thank you for your help!

[Cef_Grima0958]

Whenever I try to open this one file, I get Text Layer Update prompt, and whether I say yes or no, it crashes Photoshop. Anyone else have this problem? Or a solution? If it's some how corrupted can I save it?

[CMass]

Hey @Cef_Grima0958, 

This sounds like a similar issue from a while back. May I ask what version of Photoshop you're currently using? You can find this information by going to Help > System info. Copy and paste that into a text file and attach it to your response. 

^CM

[Cef_Grima0958]

Version 26.6

[Cef_Grima0958]

More detail

Adobe Photoshop Version: 26.6.0 20250414.r.14 f1f3569  x64

Number of Launches: 1

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26100.3775

System architecture: Intel CPU Family:6, Model:7, Stepping:2, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading

Physical processor count: 12

Logical processor count: 20

Processor speed: 3610 MHz

Built-in memory: 65277 MB

Free memory: 41865 MB

Memory available to Photoshop: 51198 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 8.20.0

SAM SDK Version: 12.1.1

ACP.local Status:

 - SDK Version: 5.3.0

 - Core Sync Status: Reachable and compatible

 - Core Sync Running: 7.4.0.31

 - Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v5.0.0-beta.11

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.0

C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0

NGL Version: 1.40.0.10

Chalkboard: Disabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Wintab Digitizer Services

    Spec Version 1.4

    Impl Version 1.39

    Num Devices 1

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 8.4.0

TextEngine: Unified Text Engine

 ======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny:               0

GPUForce:              0

useGPU:                1

useOpenCL:             1

isGPUCapable:          1

isGPUAllowed:          1

GPUName:               NVIDIA GeForce RTX 4070

GPUVendor:             NVIDIA

NVIDIA GeForce RTX 4070  UNKNOWN, NVIDIA

Intel(R) UHD Graphics 770  UNKNOWN, INTEL

IsNativeGPUCapable:    1

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                12,012 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   1

UseOpenCLChecked:              1

Windows remote desktop:  0

Windows available feature level:     12.2

Windows required feature level:      12.0

Windows has required feature level:  1

Display: 1

  Display Bounds: (0, 0) -> (1920, 1080)

  Display scale: 1

  Main Display

  Display Type: SDR

  Display Profile: sRGB IEC61966-2.1

Display: 2

  Display Bounds: (1920, 45) -> (3840, 1125)

  Display scale: 1

  Display Type: SDR

  Display Profile: sRGB IEC61966-2.1

 ------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

[0 ms]

  Start RunAllAPIs

[0 ms]

  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=2742422 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64

[0 ms]

  Start GetSnifferResult

[529 ms]

  Start sniffer 2025-04-28 16:03:42

  # Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64

  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=2742422 -comment=Photoshop Version: Adobe Photoshop 26.6.0 20250414.r.14 f1f3569 x64

  {49 ms}

  Start platform native

    # displays:                   2

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,920, 1,080)

      Dimensions:                   (1,920 1,080)

      Display scale:                1

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 4070 index=0)

    Display 1

      Display:                      \\.\DISPLAY5

      Main:                         FALSE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (1,920, 45) -> (3,840, 1,125)

      Dimensions:                   (1,920 1,080)

      Display scale:                1

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Attached Device:              (DeviceID name=Intel(R) UHD Graphics 770 index=1)

    # devices:                    2

    Device 0

      Name:                         NVIDIA GeForce RTX 4070

      Preferred:                    TRUE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY1

      GPU accessible RAM:               12,012 MB

      VRAM:                             12,012 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                34,224 MB

      API version:                  12.2 (12.2)

      Device version:               12.0 (12.0)

      Vendor name:                  NVIDIA

      Driver date:                  2024-08-14  000000.000000-000

      Driver age:                   8 months

      Driver version:               32.0.15.6094

      Supports UMA:                 UNSUPPORTED

      D3D-ID:                       9993

    Device 1

      Name:                         Intel(R) UHD Graphics 770

      Preferred:                    FALSE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY5

      GPU accessible RAM:               34,352 MB

      VRAM:                                128 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                34,224 MB

      API version:                  12.2 (12.2)

      Device version:               12.0 (12.0)

      Vendor name:                  INTEL

      Driver date:                  2024-10-18  000000.000000-000

      Driver age:                   6 months

      Driver version:               32.0.101.6129

      Supports UMA:                 SUPPORTED

      D3D-ID:                       18048

  End platform native

  {261 ms}

  {261 ms}

  Start platform OpenCL

    # displays:                   0

    # devices:                    2

    Device 0

      Name:                         NVIDIA GeForce RTX 4070

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               12,878 MB

      VRAM:                             12,878 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 CUDA)

      Device version:               3.0 (OpenCL 3.0 CUDA)

      Vendor name:                  NVIDIA

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    1,504 GB / s

      Compute score:                12,580.5

      Device name string:           NVIDIA GeForce RTX 4070

      Device vendor string:         NVIDIA Corporation

      Platform name string:         NVIDIA CUDA 

      Platform vendor string:       NVIDIA Corporation

    Device 1

      Name:                         Intel(R) UHD Graphics 770

      Preferred:                    FALSE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               31,698 MB

      VRAM:                             31,698 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 )

      Device version:               3.0 (OpenCL 3.0 NEO )

      Vendor name:                  INTEL

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    38 GB / s

      Compute score:                308.582

      Device name string:           Intel(R) UHD Graphics 770

      Device vendor string:         Intel(R) Corporation

      Platform name string:         Intel(R) OpenCL Graphics

      Platform vendor string:       Intel(R) Corporation

  End platform OpenCL

  {493 ms}

  Exit code kExitNormal

  End sniffer 2025-04-28 16:03:42

[kStatusNormal, kExitNormal]

[529 ms]

  Finish RunAllAPIs

[531 ms]

  Finish GetSnifferResult

 ------- Sniffer output

 ======= GPU

License Type: Subscription

Serial number: 90970145943411135471

GUIDBucket: 

Composite Core GPU (comp_core_gpu): on 

Composite Core Threads (MultithreadedCompositing): on 

Composite Core UI (CompositingDocumentTabUI): off 

Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\

Temporary file path: C:\Users\cefgr\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 1.82T, 1.29T free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:

   ACE.dll   ACE 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   

   AdobeLinguistic.dll   Adobe Linguistic Library   1d87f11   

   AdobeOwl.dll   Adobe Owl   5.5.0   

   AdobePDFL.dll   PDFL 2025/03/11-13:46:07   79.3325af6   79.3325af6

   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   

   AdobeSVGAGM.dll   AdobeSVGAGM   79.6336193   79.6336193

   AdobeXMP.dll   Adobe XMP Core 2025/03/06-19:12:03   79.9690a87   79.9690a87

   AdobeXMPFiles.dll   Adobe XMP Files 2025/03/06-19:12:03   79.9690a87   79.9690a87

   AdobeXMPScript.dll   Adobe XMP Script 2025/03/06-19:12:03   79.9690a87   79.9690a87

   AGM.dll   AGM 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   AID.dll   AID DLL   1.0.0.58   

   AIDE.dll   AIDE 2025/03/11-10:42:09   79.0edcdaa   79.0edcdaa

   aifm.dll   AIFM   1.0   23.68434

   AILib.dll   Adobe Illustrator 2024   29.0.0   

   aiport.dll   AIPort   1.0   23.68434

   ARE.dll   ARE 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   AXE8SharedExpat.dll   AXE8SharedExpat 2025/03/06-19:12:03   79.4abff3a   79.4abff3a

   AXEDOMCore.dll   AXEDOMCore 2025/03/06-19:12:03   79.4abff3a   79.4abff3a

   BIB.dll   BIB 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   BIBUtils.dll   BIBUtils 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   CoolType.dll   CoolType 2025/03/11-13:46:07   79.ffa7413   79.ffa7413

   CRClient.dll   Adobe Crash Reporter Client DLL   16.7.0.202408221003_c7c60a5   

   DirectML.dll   DirectML Redistributable Library   1.13.1+240111-2204.1.dml-1.13.9b0890f   

   dnssd.dll   Bonjour   3,0,0,2   

   dvaaccelerate.dll   Adobe DVA 2025   25.2.0   

   dvaadameve.dll   Adobe DVA 2025   25.2.0   

   dvaappsupport.dll   Adobe DVA 2025   25.2.0   

   dvaaudiodevice.dll   Adobe DVA 2025   25.2.0   

   dvaaudiotoolkit.dll   Adobe DVA 2025   25.2.0   

   dvacore.dll   Adobe DVA 2025   25.2.0   

   dvacrashhandler.dll   Adobe DVA 2025   25.2.0   

   dvaevefactory.dll   Adobe DVA 2025   25.2.0   

   dvamarshal.dll   Adobe DVA 2025   25.2.0   

   dvamediatypes.dll   Adobe DVA 2025   25.2.0   

   dvametadata.dll   Adobe DVA 2025   25.2.0   

   dvametadataapi.dll   Adobe DVA 2025   25.2.0   

   dvametadataUI.dll   Adobe DVA 2025   25.2.0   

   dvanet.dll   Adobe DVA 2025   25.2.0   

   dvaplayer.dll   Adobe DVA 2025   25.2.0   

   dvascripting.dll   Adobe DVA 2025   25.2.0   

   dvastorage.dll   Adobe DVA 2025   25.2.0   

   dvatemporalxmp.dll   Adobe DVA 2025   25.2.0   

   dvatransport.dll   Adobe DVA 2025   25.2.0   

   dvaui.dll   Adobe DVA 2025   25.2.0   

   dvauxphost.dll   Adobe DVA 2025   25.2.0   

   dvauxpui.dll   Adobe DVA 2025   25.2.0   

   dvavulcansupport.dll   Adobe DVA 2025   25.2.0   

   dvaworkspace.dll   Adobe DVA 2025   25.2.0   

   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-8.1.2-0-091bd7d   

   dynamiclink.dll   Adobe DVA 2025   25.2.0   

   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4

   filterport.dll   FilterPort   1.1   O

   icucnv74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   

   icuin74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   

   icuuc74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   

   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   

   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   

   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   

   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   

   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   

   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   

   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   

   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   

   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   

   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   

   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   

   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   

   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   

   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   

   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   

   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   

   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   

   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   

   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   

   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   

   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   

   JP2KLib.dll   JP2KLib 2025/03/06-19:12:03   79.6311509   79.6311509

   libcrypto-3-x64.dll   The OpenSSL Toolkit   3.0.14   

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   

   libssl-3-x64.dll   The OpenSSL Toolkit   3.0.14   

   LogSession.dll   LogSession   8.2.0.16   

   mediacoreif.dll   Adobe DVA 2025   25.2.0   

   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   

   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   

   MPS.dll   MPS 2025/03/11-13:46:07   79.a22178b   79.a22178b

   onnxruntime.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   

   opencv_world452.dll   OpenCV library   4.5.2   

   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377

   Plugin.dll   Adobe Photoshop 2025   26.6   

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   

   PSCloud.dll                                                   1.0.0.1   

   PSRes.dll   Adobe Photoshop 2025   26.6   

   PSViews.dll   Adobe Photoshop 2025   26.6   

   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4

   SVGRE.dll   SVGRE   79.5724c48   79.5724c48

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   

   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   

   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   

   Unified Extensibility Platform  uxp-8.1.2-0-091bd7d

   UPIC  2.6.0

Required plugins:

   Accented Edges 26.6 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 26.6 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 26.6 - from the file “Filter Gallery.8bf”

   Average 26.6 - from the file “Average.8bf”

   Bas Relief 26.6 - from the file “Filter Gallery.8bf”

   BMP 26.6 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 17.3 - from the file “Camera Raw.8bi”

   Camera Raw Filter 17.3 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 26.6 - from the file “Filter Gallery.8bf”

   Charcoal 26.6 - from the file “Filter Gallery.8bf”

   Chrome 26.6 - from the file “Filter Gallery.8bf”

   Cineon 26.6 - from the file “Cineon.8bi”

   Clouds 26.6 - from the file “Clouds.8bf”

   Color Halftone 26.6 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 26.6 - from the file “Filter Gallery.8bf”

   Conté Crayon 26.6 - from the file “Filter Gallery.8bf”

   Craquelure 26.6 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 26.6 - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 26.6 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 26.6 - from the file “Filter Gallery.8bf”

   Crystallize 26.6 - from the file “Standard MultiPlugin.8bf”

   Cutout 26.6 - from the file “Filter Gallery.8bf”

   Dark Strokes 26.6 - from the file “Filter Gallery.8bf”

   De-Interlace 26.6 - from the file “Standard MultiPlugin.8bf”

   Dicom 26.6 - from the file “Dicom.8bi”

   Difference Clouds 26.6 - from the file “Clouds.8bf”

   Diffuse Glow 26.6 - from the file “Filter Gallery.8bf”

   Displace 26.6 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 26.6 - from the file “Filter Gallery.8bf”

   Entropy 26.6 - from the file “statistics.8ba”

   Export Color Lookup Tables 26.6 - from the file “Export3DLUT.8be”

   Extrude 26.6 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 26.6 - from the file “FastCore.8bx”

   Fibers 26.6 - from the file “Standard MultiPlugin.8bf”

   Film Grain 26.6 - from the file “Filter Gallery.8bf”

   Filter Gallery 26.6 - from the file “Filter Gallery.8bf”

   Fresco 26.6 - from the file “Filter Gallery.8bf”

   Glass 26.6 - from the file “Filter Gallery.8bf”

   Glowing Edges 26.6 - from the file “Filter Gallery.8bf”

   Grain 26.6 - from the file “Filter Gallery.8bf”

   Graphic Pen 26.6 - from the file “Filter Gallery.8bf”

   Halftone Pattern 26.6 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 26.6 - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 26.6 - from the file “HDRMergeUI.8bf”

   HSB/HSL 26.6 - from the file “Standard MultiPlugin.8bf”

   IFF Format 26.6 - from the file “Standard MultiPlugin.8bf”

   Ink Outlines 26.6 - from the file “Filter Gallery.8bf”

   JPEG 2000 26.6 - from the file “JPEG2000.8bi”

   Kurtosis 26.6 - from the file “statistics.8ba”

   Lens Blur 26.6 - from the file “Lens Blur.8bf”

   Lens Correction 26.6 - from the file “Lens Correction.8bf”

   Lens Flare 26.6 - from the file “Standard MultiPlugin.8bf”

   Liquify 26.6 - from the file “Liquify.8bf”

   Matlab Operation 26.6 - from the file “ChannelPort.8bf”

   Maximum 26.6 - from the file “statistics.8ba”

   Mean 26.6 - from the file “statistics.8ba”

   Measurement Core 26.6 - from the file “MeasurementCore.8me”

   Median 26.6 - from the file “statistics.8ba”

   Mezzotint 26.6 - from the file “Standard MultiPlugin.8bf”

   Minimum 26.6 - from the file “statistics.8ba”

   MMXCore Routines 26.6 - from the file “MMXCore.8bx”

   Mosaic Tiles 26.6 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 26.6 - from the file “MultiProcessor Support.8bx”

   Neon Glow 26.6 - from the file “Filter Gallery.8bf”

   Note Paper 26.6 - from the file “Filter Gallery.8bf”

   NTSC Colors 26.6 - from the file “NTSC Colors.8bf”

   Ocean Ripple 26.6 - from the file “Filter Gallery.8bf”

   OpenEXR 26.6 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 26.6 - from the file “Filter Gallery.8bf”

   Palette Knife 26.6 - from the file “Filter Gallery.8bf”

   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

   Patchwork 26.6 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 26.6 - from the file “Standard MultiPlugin.8bf”

   PCX 26.6 - from the file “PCX.8bi”

   Photocopy 26.6 - from the file “Filter Gallery.8bf”

   Picture Package Filter 26.6 - from the file “ChannelPort.8bf”

   Pinch 26.6 - from the file “Standard MultiPlugin.8bf”

   Pixar 26.6 - from the file “Pixar.8bi”

   Plaster 26.6 - from the file “Filter Gallery.8bf”

   Plastic Wrap 26.6 - from the file “Filter Gallery.8bf”

   Pointillize 26.6 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 26.6 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 26.6 - from the file “PBM.8bi”

   Poster Edges 26.6 - from the file “Filter Gallery.8bf”

   Radial Blur 26.6 - from the file “Standard MultiPlugin.8bf”

   Radiance 26.6 - from the file “Radiance.8bi”

   Range 26.6 - from the file “statistics.8ba”

   Render Color Lookup Grid 26.6 - from the file “Export3DLUT.8be”

   Reticulation 26.6 - from the file “Filter Gallery.8bf”

   Ripple 26.6 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 26.6 - from the file “Filter Gallery.8bf”

   Save for Web 26.6 - from the file “Save for Web.8be”

   ScriptingSupport 26.6 - from the file “ScriptingSupport.8li”

   Shear 26.6 - from the file “Standard MultiPlugin.8bf”

   Skewness 26.6 - from the file “statistics.8ba”

   Smart Blur 26.6 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 26.6 - from the file “Filter Gallery.8bf”

   Solarize 26.6 - from the file “Solarize.8bf”

   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

   Spatter 26.6 - from the file “Filter Gallery.8bf”

   Spherize 26.6 - from the file “Standard MultiPlugin.8bf”

   Sponge 26.6 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 26.6 - from the file “Filter Gallery.8bf”

   Stained Glass 26.6 - from the file “Filter Gallery.8bf”

   Stamp 26.6 - from the file “Filter Gallery.8bf”

   Standard Deviation 26.6 - from the file “statistics.8ba”

   Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

   Sumi-e 26.6 - from the file “Filter Gallery.8bf”

   Summation 26.6 - from the file “statistics.8ba”

   Targa 26.6 - from the file “Standard MultiPlugin.8bf”

   Texturizer 26.6 - from the file “Filter Gallery.8bf”

   Tiles 26.6 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 26.6 - from the file “Filter Gallery.8bf”

   Twirl 26.6 - from the file “Standard MultiPlugin.8bf”

   Underpainting 26.6 - from the file “Filter Gallery.8bf”

   Vanishing Point 26.6 - from the file “VanishingPoint.8bf”

   Variance 26.6 - from the file “statistics.8ba”

   Water Paper 26.6 - from the file “Filter Gallery.8bf”

   Watercolor 26.6 - from the file “Filter Gallery.8bf”

   Wave 26.6 - from the file “Standard MultiPlugin.8bf”

   WIA Support 26.6 - from the file “WIASupport.8li”

   Wind 26.6 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 26.6 - from the file “WBMP.8bi”

   ZigZag 26.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"

   CmdN: 1.24.7

    UAB: 2.18.0-8

UAB4: npm:@ccac/universal-asset-browser@5.9.0

      Loaded at: 110 ms - launch time impact: 15 ms

   Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"

      Loaded at: 111 ms - launch time impact: 19 ms

   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"

      Loaded at: 3084 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"

   In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"

      Loaded at: 114 ms - launch time impact: 0 ms

   Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"

      Loaded at: 2739 ms - launch time impact: 0 ms

   CC Libraries Panel (Prepared) 4.10.74.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\"

   CAPTURE: 2.0.41  STOCK: 4.2.6

   Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

   Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"

      Loaded at: 3084 ms - launch time impact: 1 ms

   Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"

      Loaded at: 3085 ms - launch time impact: 0 ms

   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

   Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 2793 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 2794 ms - launch time impact: 0 ms

   Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"

   Scan time: 0 ms - entries: 35 

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\index.html”

   com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\extensions\stock-panel-licensing\index.html”

   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\extensions\capture\capture.html”

   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\manager.html”

Installed TWAIN devices: NONE

[BrettN]

I sounds like there is some corruption in the file. If you can share the original, we can take a look and see if it is recoverable

[Cef_Grima0958]

Thanks for the help. The file is sort of confidential, so I can't share. But I found a work around.

I opened the file as a smart object, and was able to pull all the assets I needed to a new PSD with the exception of the text layers.

Bit of a head ache but it worked.