P: psb file 32000 pixel limit issue

[David_43604]

Hey everyone... I'm working with a .psb file, with image dimensions of 48000 x 100000 pixels. Now, if I want to change the dimensions of the image, going in through the image menu, selecting image size, and then manipulating the dimensions, it works just fine.  However, if I try to use the transform panel, I get "a value between 4 and 32000 pixels is required". I thought that .psb files were supposed to allow manipulation of images larger than 32000 x 32000. If so, why am I getting that error? It gets really frustrating when I try to add something to the existing image and the x and y coordinates for the new item is past the 32000 limits. 

I'm running the latest version of Photoshop (23.4.2)

My laptop is an HP Omen 17t-ck0000 (I9-11900H, 64GB ram, RTX 3070 w/ 8GB ram)

I'm running Windows 11 Pro (version 10.0.22000 build 22000)

[Michael Bullo]

What is this mysterious Transform panel that you speak of? 😉 Are you referring to the Canvas section of the Properties panel?

Could you include a screen shot?

[rayek.elfin]

Confirmed. It seems the (newer) transform panel only accepts values lower or equal to 32000. 

The workaround is to use CTRL-T and set the values you require in the top properties bar instead.

[TheDigitalDog]

However, if I try to use the transform panel, I get "a value between 4 and 32000 pixels is required".

By @David_43604

Absolutely no error or issue on this end, MacOS. But as asked, are you referring to the Canvas section of the Properties panel?

Again, on Mac, the last released version, I can alter the values there without any errors. 

[David_43604]

Here is what I am referring to (yellow highlighted area).  If I change any of those values if greater than 32000, I get the error I stated.

[Jeff Arola]

Yes i also see that error on macOS 12.5 Monterey ps 23.4.2 and windows 10 ps 23.4.2

[TheDigitalDog]

I'm seeing it too when targeting a layer, not the canvas. On a much smaller image, no issue. 

[CShubert]

Thank you all, have passed this on to the team to look into.

[CShubert]

Hi @David_43604 curious if the recent update 23.5 fixes this issue?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thank you,

[David_43604]

I updated to the most current release 23.5, and I still have the issue. Also, here's the system info you requested... 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64
Number of Launches: 48
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.856
System architecture: Intel CPU Family:6, Model:13, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2496 MHz
Built-in memory: 65174 MB
Free memory: 47770 MB
Memory available to Photoshop: 51115 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
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- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.16.2.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is not available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
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useGPU: 1
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isGPUCapable: 1
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IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,434 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=942372941 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[990 ms]
Start GetSnifferResult

[2412 ms]
Start sniffer 2022-08-20 20:41:06
# Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=942372941 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

{35 ms}
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{309 ms}

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{2269 ms}

Exit code kExitNormal
End sniffer 2022-08-20 20:41:08
[kStatusNormal, kExitNormal]

[2412 ms]
Finish RunAllAPIs

[2414 ms]
Finish GetSnifferResult

------- Sniffer output
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Photoshop scratch has async I/O enabled
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Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
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Required plugins:

Accented Edges 23.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
Average 23.5 - from the file “Average.8bf”
Bas Relief 23.5 - from the file “Filter Gallery.8bf”
BMP 23.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
Charcoal 23.5 - from the file “Filter Gallery.8bf”
Chrome 23.5 - from the file “Filter Gallery.8bf”
Cineon 23.5 - from the file “Cineon.8bi”
Clouds 23.5 - from the file “Clouds.8bf”
Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
Craquelure 23.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.5 - from the file “Filter Gallery.8bf”
Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
Cutout 23.5 - from the file “Filter Gallery.8bf”
Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
Dicom 23.5 - from the file “Dicom.8bi”
Difference Clouds 23.5 - from the file “Clouds.8bf”
Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
Displace 23.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.5 - from the file “Filter Gallery.8bf”
Entropy 23.5 - from the file “statistics.8ba”
Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.5 - from the file “FastCore.8bx”
Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.5 - from the file “Filter Gallery.8bf”
Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
Fresco 23.5 - from the file “Filter Gallery.8bf”
Glass 23.5 - from the file “Filter Gallery.8bf”
Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
Grain 23.5 - from the file “Filter Gallery.8bf”
Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
IGES 23.5 - from the file “U3D.8bi”
Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
JPEG 2000 23.5 - from the file “JPEG2000.8bi”
Kurtosis 23.5 - from the file “statistics.8ba”
Lens Blur 23.5 - from the file “Lens Blur.8bf”
Lens Correction 23.5 - from the file “Lens Correction.8bf”
Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
Liquify 23.5 - from the file “Liquify.8bf”
Matlab Operation 23.5 - from the file “ChannelPort.8bf”
Maximum 23.5 - from the file “statistics.8ba”
Mean 23.5 - from the file “statistics.8ba”
Measurement Core 23.5 - from the file “MeasurementCore.8me”
Median 23.5 - from the file “statistics.8ba”
Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
Minimum 23.5 - from the file “statistics.8ba”
MMXCore Routines 23.5 - from the file “MMXCore.8bx”
Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.5 - from the file “Filter Gallery.8bf”
Note Paper 23.5 - from the file “Filter Gallery.8bf”
NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
Palette Knife 23.5 - from the file “Filter Gallery.8bf”
Patchwork 23.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
PCX 23.5 - from the file “PCX.8bi”
Photocopy 23.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
Pixar 23.5 - from the file “Pixar.8bi”
Plaster 23.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - from the file “PBM.8bi”
Poster Edges 23.5 - from the file “Filter Gallery.8bf”
PRC 23.5 - from the file “U3D.8bi”
Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Radiance 23.5 - from the file “Radiance.8bi”
Range 23.5 - from the file “statistics.8ba”
Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
Reticulation 23.5 - from the file “Filter Gallery.8bf”
Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
Save for Web 23.5 - from the file “Save for Web.8be”
ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
Shear 23.5 - from the file “Standard MultiPlugin.8bf”
Skewness 23.5 - from the file “statistics.8ba”
Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
Solarize 23.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.5 - from the file “Filter Gallery.8bf”
Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
Sponge 23.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
Stained Glass 23.5 - from the file “Filter Gallery.8bf”
Stamp 23.5 - from the file “Filter Gallery.8bf”
Standard Deviation 23.5 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.5 - from the file “Filter Gallery.8bf”
Summation 23.5 - from the file “statistics.8ba”
Targa 23.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.5 - from the file “Filter Gallery.8bf”
Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.5 - from the file “Filter Gallery.8bf”
Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
U3D 23.5 - from the file “U3D.8bi”
Underpainting 23.5 - from the file “Filter Gallery.8bf”
Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
Variance 23.5 - from the file “statistics.8ba”
Water Paper 23.5 - from the file “Filter Gallery.8bf”
Watercolor 23.5 - from the file “Filter Gallery.8bf”
Wave 23.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.5 - from the file “WIASupport.8li”
Wind 23.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.5 - from the file “WBMP.8bi”
ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.1.8 - from the file "Required Folder"
CDO: 1.124.2
CmdN: 1.11.2
CDP: 1.148.2
Projects: 1.3.12
Loaded at: 51 ms - launch time impact: 6017 ms
ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
Loaded at: 6133 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 51 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
Loaded at: 51 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.238.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 6133 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4066 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4066 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder"
Loaded at: 6133 ms - launch time impact: 13 ms
Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”

Installed TWAIN devices: NONE

[David_43604]

This is still an issue and I've never seen any further updates or mentions from the devs on this. Can they fix this because it's still happening and I'm on v24.6.0.

[Boodlums _]

Still happening on 25.11.0. It scared me, because I was like, "Am I corrupting the file by using a larger value?" Now I know I'm not, but it's still a disconcerting error.