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P: Quick info in image window doesn't show resolution anymore

7 Votes
Explorer ,
Mar 03, 2020 Mar 03, 2020

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In Photoshop v21 on Mac (Catalina for me, Mojave for another user) the quick image info pop-up you get if you click and hold on the file size in the lower left used to let me know the image's resolution (i.e. 72, 300, etc.) but now it just repeats the number of channels and color depth:

Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Jul 20, 2020 Jul 20, 2020

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

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7 Comments
Engaged ,
Apr 13, 2020 Apr 13, 2020

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Same here. I didn't notice it myself at first, but a follower from my youtube channel brought this to my attention, and I was able to reproduce it. In fact, I just came here to report the issue, then I found that someone had already done so. Thanks for that!
Now let's hope some adobe people reads this

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Explorer ,
Apr 14, 2020 Apr 14, 2020

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Just updated to 21.1.2 and... the bug's still there.

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Explorer ,
Jun 19, 2020 Jun 19, 2020

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Just updated to 21.2.0 and, yes, the bug's still there.

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Adobe Employee ,
Jun 26, 2020 Jun 26, 2020

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Being worked on by engineering.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Jul 20, 2020 Jul 20, 2020

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We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

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Explorer ,
Jul 20, 2020 Jul 20, 2020

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Yay! Fixed – thanks!

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Jul 21, 2020 Jul 21, 2020

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Thanks for the update. Glad to know that. 🙂 

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