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15

P: "New Window" of a document doesn't update anymore after the latest PS update

Engaged ,
Aug 05, 2024 Aug 05, 2024

I constantly use a second window for opened documents (Window > Arrange > New Window), after the recent update (25.11) the second window doesn't seem to update properly. Usually it updates after each brush stroke (with some little delay), currently it doesn't update unless I click on the second window, hit Undo or change some layer visibility (the first video). The second video is from 24.7.4, the second window updates properly.

 

PS version 25.11.0, Windows 10 Pro, AMD Ryzen 7, 64Gb, 2080S. Use Graphic Processor, Multithread Compositing, GPU compositing are on. Tried to turn them off to.

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correct answers 1 Correct answer

LEGEND , Aug 30, 2024 Aug 30, 2024

Known issue. Use the Navigator window as a workaround.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 05, 2024 Aug 05, 2024

Hi @Sergey Kritskiy

Thank you for sharing the video of the issue. I've passed it along to the team. In the meantime, please continue using the previously working version and follow this post for updates. 

 

^CM

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34 Comments
LEGEND ,
Aug 30, 2024 Aug 30, 2024

Known issue. Use the Navigator window as a workaround.

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Participant ,
Aug 30, 2024 Aug 30, 2024

ah thanks.

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Explorer ,
Sep 08, 2024 Sep 08, 2024

Can we get an ETA of when this bug will be fixed? I'm sure there must be a release schedule and I'd like to know when to expect a fix in for this. I'm working on a project with a deadline of a couple months that requires a lot of small detailing and not having a zoomed out preview is making life hard.

 

Using navigator is not a satisfactory solution to this as it floats on top always, has to be massive on screen and you can't crop the window to control which part of the image it's showing

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Explorer ,
Sep 08, 2024 Sep 08, 2024

I'd like to know too. This bug is over a month old and nothing has been done yet it seems. If anyone knows the web space dedicated to the state of bugs I'd love to know. Blender has this and it's very useful to stay up to date on bug status. 

 

I agree that the navigator is not a viable solution or workaround. I always have my second window flipped horizontally to check illustration perspective and such, and this doesn't seem possible with the navigator (I may be missing something). 

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New Here ,
Sep 20, 2024 Sep 20, 2024

Issue looks to be fixed as of update 25.10.0

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New Here ,
Sep 20, 2024 Sep 20, 2024

Oops, I meant 25.12.0

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Explorer ,
Sep 20, 2024 Sep 20, 2024

Yeah I tested it after the latest update as well, and it seems to work just as before now. Nice one!

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New Here ,
Oct 06, 2024 Oct 06, 2024

Can't wait until this is fixed! I depend on having that second window while doing pixel art. Navigator doesn't scale properly with pixels and I can't stand the outline of the window. Just piling on to say please update this! Thanks!

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Explorer ,
Oct 07, 2024 Oct 07, 2024
LATEST

Update your PS, I believe it's all sorted now 🙂

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