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Kukurykus
Kukurykus
Legend
May 3, 2022

P: Replace Color crash in Indexed Color mode.

  • May 3, 2022
  • 3 replies
  • 6525 views

Below is the content of message I sent after Photoshop (23.3.1) crash. Tell me if you can reproduce it:

 

After changing 'Image > Mode' to' Indexed Color' and then trying 'Image > Adjustment > Replace Color', the dialog opens but there's nothing in beside one highlighted cell with value. Photoshop freezes in no time and after few seconds Error Report for "Adobe Photoshop" (I fill in now) pops up.

 

 

By the way I found 4 other threads describing crash when choosing 'Replace Color', and even info it was fixed, but not any of them mentioned of Indexed Color Mode. There's some solution, but probably not for this case: Troubleshoot crash or freeze in Photoshop

 

 

Ps. Photoshop Crash Report textarea doesn't let use arrow keys.

This topic has been closed for replies.

3 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
June 14, 2022

Hi all,

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Kukurykus
KukurykusAuthor
Legend
May 3, 2022

Nice to see your here, I thought you were delegated to operate Beta issues only.

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 3, 2022

Thanks you @Kukurykus for letting us know, this is a bug and we see the same thing. Will pass this on to the team to fix.

Cheers,

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