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97

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

AI generator is not working at all 

 

{Title updated by moderator}

Bug Fixed Locked
TOPICS
Windows
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correct answers 1 Correct answer

Community Expert , Feb 05, 2025 Feb 05, 2025

Hi Everyone - late yesterday the problem was resolved. If you are still having issues with Gen Fill/Firefly please start a new thread with all relevant details!

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2025 Feb 05, 2025

The issue is resolved, and the thread has been locked. If you see an issue, please feel free to start a new conversation with the required info.

Status Fixed
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replies 326 Replies 326
326 Comments
Explorer ,
Feb 04, 2025 Feb 04, 2025

im trying to install an old version, saw it worked for someone else

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

It's 3am for me bro

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New Here ,
Feb 04, 2025 Feb 04, 2025

Ich versuche verschiedene Dinbge entfernen zu lassen und leider braucht ps beta sehr lange und gibt dann auf. Es wird also keine neue Ebene erstellt usw.

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New Here ,
Feb 04, 2025 Feb 04, 2025

Untitled-1.jpg

Hi, this is what i get, when i try to expand a pictures. Any clues? 

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New Here ,
Feb 04, 2025 Feb 04, 2025

adobe photoshop generative ai not working today

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New Here ,
Feb 04, 2025 Feb 04, 2025

it's now been registered as an issue on status.adobe.com, so keep track there to see if anything is fixed guys

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New Here ,
Feb 04, 2025 Feb 04, 2025

same here, doesn't work

 

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New Here ,
Feb 04, 2025 Feb 04, 2025

Confirm with me since this morning also the same problem

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New Here ,
Feb 04, 2025 Feb 04, 2025

in which version its working?

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New Here ,
Feb 04, 2025 Feb 04, 2025

when i'm using generative fill or generative expand always showing errorSCR-20250204-pzuy.png

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same problem for me.

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New Here ,
Feb 04, 2025 Feb 04, 2025

Hi,

 

I cannot use Adobe Photoshop. When i write a prompt in generative fill, it does not work and says, “we have encountered an issue...”

I tried to connect with an agent on https://helpx.adobe.com/support.html, but it didnt work as well.

I reinstalled adobe photoshop and adobe photoshop beta, but they both dont work.

 

How can i continue to use Adobe Photoshop, how can i fix it?

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New Here ,
Feb 04, 2025 Feb 04, 2025

don't work generative fill, all day "try again later". why? 

 

ps updated

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Thank you for the update!

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New Here ,
Feb 04, 2025 Feb 04, 2025

26.3

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New Here ,
Feb 04, 2025 Feb 04, 2025

i purchased now and my photoshop genrative fill is not working

please help me

 

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New Here ,
Feb 04, 2025 Feb 04, 2025

What's up with photoshop Beta? The generative fill doesn't work anymore? Eveytime I get the feedback: We encoutered an issue or something went wrong, try again

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Participant ,
Feb 04, 2025 Feb 04, 2025

Bonjour à tous

Même problème de mon côté...

Tout fonctionnait parfaitement mais depuis ce matin, rien à faire, on n'avance pas.

Souci chez Adobe, ça parait clair... pourquoi cela déconnerait chez nous tous alors qu'on n'a rien fait de spécial ?

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New Here ,
Feb 04, 2025 Feb 04, 2025

I have the same problem since a few hours, tried rebooting, deinstalled and installed it again, nothing helped

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same problem here!

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Same here

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New Here ,
Feb 04, 2025 Feb 04, 2025

I keep getting the error " sorry we cannot process your request until later" using Adobe Photoshop Premium 2025. What is going on with generative Ai servers?

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Explorer ,
Feb 04, 2025 Feb 04, 2025

Same problem today, yesterday was working fine....

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Same here! I think a lot of us is affected

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New Here ,
Feb 04, 2025 Feb 04, 2025

2025: We've encountered an issue and can't complete your request at this time. Please try again later. Any advice for this? 

 

janee_0-1738670306385.png

 

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