P: Smart Object Accidental Rasterizing

[Paolo Rivera]

With the latest Ps update (24.0 on MacOS 12.3.1) if you accidentally draw on a smart object, it brings up a warning dialog. That's a good thing. What's bad is that Escape will actually confirm the rasterization, as well as click the "Learn More" button, opening up the corresponding web page.

[J453]

Thanks Paolo, I've asked engineering to invistigate this issue.

[Charismatic_yogiB82A]

The new Rasterise to Edit Smart Object Warning Screen has very wrong behavior!

For example,  after clicking on the smart object layer with brush by accident the dialogue shows up and when you hit ESC (which in my opinion is the most common thing t do) it opens a browser window and in the meantime, it rasterizes the smart object without any warning. ESC could not be equal to OK? If you are not careful you could think that the layer is still smart object. And why the Browser opens also when I hit ESC? it should open when I click on Learn More?

This is very very wrong. Adobe, please get back to the previous behavior.

[olivierd42825091]

Hi,

Agreed, I have the same behaviour problem on PS 24 on win10.

Moreover, I also cannot use ESC button on an other error dialog box (if you try to use a brush without any layer selected) :

they both have in commun the "learn more" button, not sure if it's related tho

Rds,

[olivierd42825091]

Hi there,

Still same issue on my PS 24.1.  I just updated.

on the screenshot, I tried to hit ESC when the dialog prompted and it opened my web browser with this link"https://www.adobe.com/404.html". Also the smart object was rasterized.

 For this to work porperly, you have to hit the cancel button on the dialog.

rds,

[Charismatic_yogiB82A]

No, it is not fixed.

Same behavior as before.

Hitting ESC rasterizes the Smart Object and opens the Browser Window.

ESC should be the same as Cancel.

The Browser should open only after clicking on "Learn More"

And could you please give us the Option to turn off this warning?

Please Fix this.

[John27778787vdob]

Still happening.

No clue why this was listed as fixed in 24.1.0's release when it was clearly not.

[Charismatic_yogiB82A]

why there is no response after one month? the problem is so obvious.

[PECourtejoie]

Hi, could all affected users go to their Creative Cloud app, click the check for update button, and if available, update Photoshop to 24.1.1, which is supposed to fix this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Please report if the update solves your problem.

[Mohit Goyal]

Hi all,

We're happy to announce the release of Photoshop 24.1.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 24.1.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

[Mateusz5FAC]

With the latest update that fixed the issue, the same problem began to occur with 'No pixels are selected." warning. To reproduce, add a new empty layer, ctrl-click its thumbnail and press Escape button when the warning window pops up. 

[PECourtejoie]

Pinging @Mohit Goyal 

[olivierd42825091]

Hi,

I upadted to 24.1.1 and it only resolved the rasterization issue. The ESC key doesn't work for the error dialog when there is no layer selected and you try to move or using a brush (and maybe other tools but I didn't test that).

Rds,

[olivierd42825091]

On the other hand, I can close those dialog if I hit ENTER, but my muscle memory and hand placememnt usually tends to hit ESC first, which should close or cancel any dialog IMO.

[PECourtejoie]

Thank you for the additional information, @olivierd42825091 pinging also @J453 

[Charismatic_yogiB82A]

thanks! it finally works as expected.

[ClaudiaR99]

Hello @olivierd42825091 , for warning messages without a Cancel button, Esc will not dismiss the dialog. In this case you can hit Enter on the OK button to dismiss it. 

[patcorrigan89]

@ClaudiaR99 why doesn't it esc dismiss a window without a cancel button anymore though? It used to, for example the 'no pixles selected', that didn't have a cancel button in the 2022 version and esc cancelled it fine? Why was that feature removed? escape has worked for years and I push it automatically, seems stupid to make a change to something that worked perfectly well before.