Participating Frequently

P: Startar inte - Crash on startup

Forum|Forum|4 years ago
August 26, 2021
3 replies
7213 views

Jag har Windows 10 och Photoshop 2021 via Creative Cloud. Det har fungerat bra tills nu då Photoshop inte startar upp. Vid inläsningen av programmet stannar det vid "Skapar färgkonverteringstabeller" . Ett felmeddelande med texten "Klicka här" hävisar till en websida med förslag till åtgärder men dessa hjälper inte.

Hjälp önskas

{moderator edited title - PS-72870}

This topic has been closed for replies.

Community Manager

Community Manager

Hi all,

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Mohit

Legend

I was able to find your crash report. Thanks for submitting with your email address! I have asked an engineer to take a look at the report.

Community Expert

Community Expert

Hi

Try renaming the Adobe Photoshop 2021 Settings folder to Adobe Photoshop 2021 Settings.old

It will be recreated when you launch Photoshop, you can find the folder in this location

C:\Users\Your Name\AppData\Roaming\Adobe\Adobe Photoshop 2021

Participating Frequently

I can not find these folders on my computer

Community Expert

Community Expert

Type %appdata% in the file explorer address bar and hit return, then follow the path to Roaming\Adobe\Adobe Photoshop 2021