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P: Swatches name glitch (macOS)

Contributor ,
Feb 22, 2020 Feb 22, 2020

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Latest Photoshop, Mac. Clicking on the name of a colour swatch does this:



I can't figure out a way of reinstating the name of the swatch once this has happened.

I assume that's not intentional behaviour?

Bug Unresolved
TOPICS
macOS

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14 Comments
LEGEND ,
Feb 22, 2020 Feb 22, 2020

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What OS are you on? I'm not seeing this happen on Mac running Mojave. Is it possible something in Preferences has become corrupt that's corrupting your panel?

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Contributor ,
Mar 18, 2020 Mar 18, 2020

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Still having this problem with the new version that went out today.

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Adobe Employee ,
Mar 18, 2020 Mar 18, 2020

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Hi Led, I am not able to repro this either macOS 10.15.3.  I have the panel set to "Large List" - you? Any other things that you can think of that might be unique to your set up? 

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Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

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Hello Led, could you let me know what is the file extension for the swatches shown in the list? Is it .act by any chance? Thanks!

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Explorer ,
Apr 09, 2020 Apr 09, 2020

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The swatches color panel loses names in list mode: 



Cheers 🙂

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Contributor ,
Apr 09, 2020 Apr 09, 2020

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They are .aco files downloaded from Dribbble.

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Contributor ,
Apr 09, 2020 Apr 09, 2020

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Small list.

No, I can't think of anything that would have caused this. No new extensions, filters etc.

I've gone back to a previous version now anyway,  2020 is a massive car crash.

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Explorer ,
Oct 05, 2022 Oct 05, 2022

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Hi, I have the latest version of Photoshop this date and I lose swatch names of custom swatch groups whenever I move them for desired order. Not only do I lose the name of any moved swatch, I lose all the names of all swatches within the group. Is this a glitch as well? Thank you.

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New Here ,
Dec 07, 2022 Dec 07, 2022

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Hi, same problem here, on the latest version of Photoshop 2023. Very annoying !

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New Here ,
Dec 07, 2022 Dec 07, 2022

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Still not fixed in PS 2023

 

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Hello @defaultqen7v3nzr211 , @leds2097726 could you please email me sample swatches that are showing this issue? I'd like to reproduce it. My email is clrodrig@adobe.com

Swatches can be exported using the Swatches Preset Panel.

  1. Window > Swatches
  2. Once Swatches Preset panel select the folder or group of swatches that show the issue.
  3. Go to the hamburger menu (top right) and select 'Export selected swatches' and select the location.

This will create a file with .aco, please send that attachement. 

Also please copy System info and save it to a text file. This can be found in Help > System Info

 

Thanks 

 

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Hello @yuske05 could you record a video of what is happening and send it to me?.

Please also send me a copy of your System Info. This can be found in Ps > Help > System Info.

My email is clrodrig@adobe.com

Thanks! 

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Community Beginner ,
May 24, 2023 May 24, 2023

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Has there been a fix for this? I've got a shiny new Mac, brand new Photoshop... and this glitch is happening. I use my swatch list all day, this is maddening!

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New Here ,
Jul 10, 2024 Jul 10, 2024

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LATEST

Any update on this?  I use specific swatches for my design work and I can't get the names back.

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