Inspiring

P: The New Document dialog is empty, just grey

Forum|Forum|6 years ago
December 30, 2019
6 replies
308 views

Good morning! Every time I try to open a new file, the window that appears is empty, just grey, without any possibility to choose a format or something else

jjwithers

Inspiring

I've been having the same issue on several different computers. You can go into the secret log file and delete the UXP log, but that is a total pain in the neck.
You an also disable the new version of 'new document' and use the legacy, but as a photoshop instructor, i can't have an old feature. I need to have what the students have. I'm not sure why Adobe can't fix this one.

B

Benzino

Participating Frequently

okay, u can do this workaround hack:

Edit > Preferences > General > Use legacy new document interface

next step I'll try to update my nvidia drivers....

B

Benzino

Participating Frequently

same here. im on win10 Vers. 1909. pretty annoying af as u can imagine!!!

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