P: Unknown error in Ps Web

Sorry to hear this @default28798716obylb1 could you share a screenshot of the error message? What is happening when you try to edit the file, can you edit any files?

Hi @dogsRpeople2 sorry to hear this. What browser and version are you using?  Could you share a screenshot of the error message you see?

Hi Cory,

I have created a file using the desktop version and am trying to upload it to the cloud... a message appears when I try to unclick 'Save notes' - a message says 'Save options don't apply to cloud documents'.  So when I go back and start over the saving process of saving to cloud without un-checking any save options... that goes through smoothly.  Then when I go into Creative Cloud, as CC is readong the photoshop format, a box appears at the end 'This document contains unsupported features.' A second box appears, "unknown error' Sorry, there was an unknown error.  You can either ignore it, reload the page or report the issue.' So I reported the issue. But not it's not an editable document in the Creative Cloud... no layers appear and if layers do appear with that message, I'm not able to edit any of the layers.  Help?!?!  Thanks!

Hi @Kayson23791257osrz sorry to hear this.  Have you saved the file at any time in the workflow? It is possible to revert to a previous saved version since the files are saved on the cloud.

https://helpx.adobe.com/photoshop/using/photoshop-web-faq.html

Thank you,

Cory