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Participating Frequently
June 27, 2025

P: (Win) (10806265) Photoshop 26.8.1 Crashs when using select object and mask

  • June 27, 2025
  • 20 replies
  • 935 views

I have the same problem. Also in camera raw. Have tried beta version as well. Windows 11, Intel core i7-Ultra, 32gb ram, Intel Arc graphics. My photoshop system info:

 

{Moved to new thread & attached system info}

20 replies

Participating Frequently
September 25, 2025

I just tested it and it works just fine 🙂 Hope it will work for you too, when and if you update!

Participating Frequently
September 25, 2025

Yeah I installed it yesterday. I haven't tried it yet, but fingers crossed it works.

Participating Frequently
September 25, 2025

I have an update alert, but install them manually, when there is an update. There just was a new update today, but I think I'll wait and see before updating. I works for now (mostly).

Participating Frequently
September 25, 2025

@DreamcatcherDK I don't know if you install the Intel drivers automatically or manually? When I upate the driver automatically Photoshop crashes. However I figured out that installing manually prevents it from crashing. 

Participating Frequently
September 25, 2025

I had success for a while, but then the upgrade to the latest version of the intel driver caused the problem to return. I found out that I could roll back the driver to the previous version where it worked, so I did. That means that it mostly works, except for images with multiple complex masks or batch prcessing. It is not ideal, but better than not working at all.

tom attix
Adobe Employee
Adobe Employee
September 24, 2025

DreamcatcherDK, did the new Intel Driver solve the issue? Are you still experiencing any crashes?

Participating Frequently
July 16, 2025

@Sameer K You're welcome!

Participating Frequently
July 14, 2025

@Sameer K latest news. The problem is fixed. Somehow something went wrong with the installation of the newest Intel update. Today I've ran the update again but this time manually and now everything works as it should. I'm sorry to have bothered you!

Sameer K
Community Manager
Community Manager
July 15, 2025

Hey, @RUWcreatiefstudio. Thanks for coming back with the updates. Don't worry; we're always here to help. 

Best,
Sameer K

Participating Frequently
July 14, 2025

@Sameer K after some digging I found out it does have something to do with the Intel driver. Don't understand how cause I updated the drivers last week. Anyway, just wanted to let you know I found the problem.